During the last couple of visits we’ve felt like staff are rushing and as if there was a big queue when in fact nobody had been waiting. However our last visit on 09/10/26 restored all our faith. The... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Professional in every way, from Luca at sales process guiding two old fogeys who were buying their first SMART TV and didnt really understand what they wanted, through smooth and timely delivery to... Zobacz więcej
Reakcja na opinię
Dealt with the Lichfield store for the purchase of a Wiim Pro streamer. Ordered online and collected the next day from store. Sadly around an hour after setting up the unit failed, quickly emailed... Zobacz więcej
Reakcja na opinię
I bought myself a new amplifier and speaker cable from the Lichfield branch. Luca has outstanding product knowledge, really took the time to explain my whole system set-up, and even explained how I sh... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep Hi-fi
- również w kategorii:
- Sklep RTV
- Sklep TV
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
46 Birmingham Road, WS13 6GF, Lichfield, Zjednoczone Królestwo
- 0333 900 0089
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service
Staff bent over backwards couldn't have been more patient, helpful and understanding. I had a tight deadline for delivery which they achieved for me. The guys who fitted my tv were fantastic, knowledgeable and did an amazing job.
20 czerwca 2026
Odpowiedź od Richer Sounds - Lichfield
Thank you for your 5 star review, it’s lovely to read your comments.
Odpowiedź od Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very helpful and knowledgable staff
Very helpful and knowledgable staff. Good prices and quick delivery
18 czerwca 2026
Odpowiedź od Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Very helpful staff
Very helpful staff. Delivery requirements were explained. Delivery was earlier than expected in fact next day. Great product with a great price. First time purchasing from Richer Sounds but will definitely do it again.
17 czerwca 2026
Odpowiedź od Richer Sounds - Lichfield
Thank you for your wonderful feedback
Thank you to Tom for his help and…
Thank you to Tom for his help and advice. Delighted with my ne Cambridge Audio Melomania headphones.
Great place to shop. 5 Star service.
15 czerwca 2026
Odpowiedź od Richer Sounds - Lichfield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
wish to make you aware of the service…
wish to make you aware of the service we received from Tom at your Lichfield branch. Tom is a credit to the company a progressional, knowledgable individual that went above and beyond to fulfill our wishes. His knowledge and expertise allowed my wife and I to buy with confidence. His progressional manor and communication skill made him standout with us buying both a new TV and Turn table. I hope that the company is aware of this individual and the manor he which he works.
13 czerwca 2026
Odpowiedź od Richer Sounds - Lichfield
Thank you for your 5 star review!
Tom was amazing today
Tom was amazing today. Very helpful and very knowledgeable when purchasing a turntable and speakers. Would definitely recommend. Thank you Tom
21 czerwca 2026
Opinia niezależna
Odpowiedź od Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Good advice, service and any issues are sorted with no fuss
Purchased Tangent amp, Tangent cd player and Wharfedale diamond 12.1 speakers. Very Happy with the sound for a budget system. Received Good advice from store manager on the speaker choice. An issue with the CD player was sorted with ease.
10 czerwca 2026
Odpowiedź od Richer Sounds - Lichfield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Bought a new lg tv 43 inch screen very…
Bought a new lg tv 43 inch screen very good price and excellent service! We had Andy the installer fit the tv who was very professional indeed.. Our last lg tv last over 8 years!
11 czerwca 2026
Odpowiedź od Richer Sounds - Lichfield
Thank you for your wonderful feedback
Odpowiedź od Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
Very good sound through music…
Very good sound through music connecting to tv was difficult as i have know optical on my tv so bought the Sonos optical adapter only to be told by amazon guy it won’t work on my tv as its meant for the Sonos beam and arc soundbars so I ended up having a conversation with Alex on the phone he recommended I get a audio hdr extractor so I bought one online from Amazon and it works really well with my soundbar I have it in 2 channel stereo it sounds very good and I am really happy with the quality also I have a small living area and it can easily fill the room
7 czerwca 2026
Odpowiedź od Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Second to none
The experience of visiting Richer Sounds, Lichfield, in our view, could not be beaten. Bernie was welcoming, helpful and listened to our views and questions. No pushy sales chat. Just helpful advice and constructive suggestions. AND no pressure to close a sale. Order placed a few weeks later.
Listening to those around us that seems to be the ethos at Richer's. Highly recommended.
3 czerwca 2026
Odpowiedź od Richer Sounds - Lichfield
Thank you for your 5 star review!
Odpowiedź od Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service from friendly staff…
Excellent service from friendly staff and a great price for my new TV
6 czerwca 2026
Odpowiedź od Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
Odpowiedź od Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
As always excellent service
As always excellent service - very prompt, knew their stuff, delivered quickly
5 czerwca 2026
Odpowiedź od Richer Sounds - Lichfield
Thank you for your wonderful feedback
Ordered a Roberts istream 3
Ordered a Roberts istream 3, picked up following day at Lichfield store. Great radio really pleased with quality and sound, from radio and Spotify. Managed to set up ok ( with help of YouTube) not bad for pensioner. Excellent service from Lichfield store, many thanks.
4 czerwca 2026
Odpowiedź od Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Great service at Lichfield Richer…
Great service at Lichfield Richer Sounds … big shout out to Luca he was a huge help
Stored tv for us and delivered
1 czerwca 2026
Odpowiedź od Richer Sounds - Lichfield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
I received excellent service when I…
I received excellent service when I upgraded my turntable with the Lichfield branch even though I live in the South West and will continue to use them as I have in the past.
3 czerwca 2026
Odpowiedź od Richer Sounds - Lichfield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Staff and service excellent.
2 czerwca 2026
Odpowiedź od Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
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