Both members of staff were more than helpful -did not rush us and answered all our questions. The goods were delivered the next morning as promised and are now being used. ~Just excellent service... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Both members of staff were more than helpful -did not rush us and answered all our questions. The goods were delivered the next morning as promised and are now being used. ~Just excellent service... Zobacz więcej
Reakcja na opinię
The deputy manager Dan at your Guildford branch was most helpful. Dan understood our needs and guided us to the right TV & Sound bar. I would goes as far as saying Dan would be an asset to any company... Zobacz więcej
Reakcja na opinię
Called to place an order (website said to call due to low stock levels). Tayla from the Guildford branch was incredibly helpful, friendly and efficient. Gave me great advice and sorted my order, whic... Zobacz więcej
Reakcja na opinię
Richer Sounds. What can I say about them? I have been purchasing Hi-Fi separates from them for many years now, when they had only one tiny cramped shop on London Bridge Walk. They are a good, real... Zobacz więcej
Reakcja na opinię
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 London Road, GU1 2AF, Guildford, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
All a pleasure to deal with the staff at Richer Sounds. My regular stop for any hifi or TV.

Odpowiedź od Richer Sounds - Guildford
The staff you have are excellent, they really work to discover what is necessary. You then suggested an installation company who naturally backed up the service. It was great service!
Thank you

Odpowiedź od Richer Sounds - Guildford

Odpowiedź od Richer Sounds - Guildford
Good advice with a very unexpected follow up call to ask if the unit was OK and did I have any setup questions.
This is on top of a price without the physical shop premium.

Odpowiedź od Richer Sounds - Guildford
Everyone know exactly what they are talking about and I have not found a problem they can’t solve

Odpowiedź od Richer Sounds - Guildford
Great communication with Guildford branch. First by email then phone. Personal service, knowledgeable staff, real people, no auto AI bot nonsense. They worked to source what I wanted from another store and then get it sent out to me direct. Also made up some cables for me to collect at my convenience. Just great personal service.

Odpowiedź od Richer Sounds - Guildford
The sales person Dillon. Was very helpful and patient. As I was having difficulty trying to pay online. I didn't succeed. So arranged to go in and pay.
They price matched my purchase ,with a little bit more of.
And free delivery.

Odpowiedź od Richer Sounds - Guildford
Support and advice from Franklin was excellent. He was very knowledgeable and personable. It was a great all round experience.

Odpowiedź od Richer Sounds - Guildford
Thank you to Dylan at the Guildford branch shop for all his help setting up my WiiMs to have individual or multi room music. There were a couple of issues which Dylan was very helpful resolving. This maintained my faith in Richer Sounds promise to help customers enjoy what they have bought. Real people. Real help. Real Service.

Odpowiedź od Richer Sounds - Guildford
The staff are very kind and very helpful especially Franklyn he helped me and he was very kind to

Odpowiedź od Richer Sounds - Guildford
Very friendly staff who did their best to help me.

Odpowiedź od Richer Sounds - Guildford
i put in an order for a £900.00 HI FI system i was
told you would contact me when it was in and nearly 3 months later i found you only to be told the order
had got lost not over impressed
but i am very impressed with Cambridge hi-fi

Odpowiedź od Richer Sounds - Guildford
Walked in and bought a TV had it in the van I'm under 20 mins Taylor was incredible walked in mentioned a model she then stated we have a ex display which will cost more but definitely an upgrade and holy god the picture quality is insane she was helpful and handy even gave me a hand to put it in the back of my van couldn't fault the service I know where I'm getting my TVs from now on

Odpowiedź od Richer Sounds - Guildford

Odpowiedź od Richer Sounds - Guildford
Always buy from Richer if I have the option, even if not the absolute cheapest, because their service, staff and collection from shop is second to none. The JBL 200 is a brilliant smart speaker too, can’t recommend highly enough.

Odpowiedź od Richer Sounds - Guildford
Richer Sounds in Guildford, is my go-to place for all things Hi-Fi. The staff are always welcoming, helpful, and are all very knowledgeable. They are always more than willing to assist you however they can, whether that be to explain what 'something does' or even demo an item if that's required. This trip was a little different, as I knew exactly what I was purchasing, so I chose Richer Sounds because not only was I able to get everything I wanted in the one place, but there were decent offers on a couple of the items. I purchased a new 'desktop' amp, a new headphone DAC Amp, along with a pair of new Klipsch Reference Speakers, with some new made to order speaker cables.
Yet again Franklin was superb, and organised everything, and even made the cables up while I waited, so I could leave with them. I can't recommended them highly enough, Richer sounds should be everyone's 'GO-TO' place for all things sound & vision/Hi-Fi !!

Odpowiedź od Richer Sounds - Guildford
Beet the price of a competitor with a 6 year warranty.Other companies can not compete.Excellent customer support.personally will always support the company

Odpowiedź od Richer Sounds - Guildford
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.