Richer Sounds - Croydon Recenzje 

1381
Wynik TrustScore: 5 na 5

4,9

109 South End, CR0 1BG Croydon, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I bought an LG G5, from curry's and was awaiting delivery. It was £2300. I then saw that Richer Sounds was offering the same TV but at £1899 and including an LG sound bar, worth £799. WHAT A DEAL!!!... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had an excellent experience with Richard Sounds Croydon, thanks to Dominic. He is one of the most helpful members of staff I have ever come across. From the moment I walked in, Dominic went above... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The team in store were incredibly helpful, didn’t hesitate to apply a price-match discount, and called me later that day to confirm the order had gone through (having requested set up of 3x PayPal pay... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I bought a Cambridge audio MXN10 streamer on-line. I had a helpful chat on the phone and have had excellent service since with set-up help and all queries answered helpfully and quickly. Recommended.

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 109 South End, CR0 1BG, Croydon, Zjednoczone Królestwo

  • 0333 900 0033

4,9

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1381)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 651

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great Advice

Good prices top quality equipment but more than anything - great advice.

29 listopada 2025
Logo Richer Sounds - Croydon

Odpowiedź od Richer Sounds - Croydon

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Amazing customer service

Amazing customer service, that you do not usually find nowadays. The team at Croydon Richer Sounds have gone out of their way to assist me with an issue with my new Panasonic TV and Sky Q.
Trying to watch Ultra HD on the new Panasonic resulted in the picture blanking out.
The team arranged for someone to come to my house and fully test the TV, establishing the problem was a compatibility issue between the Sky Q box and the TV. Also assisted me in by contacting Panasonic Customer service on my behalf, when they dismissive.
Unable to resolve the problem, the team agreed to change the TV for a different brand as neither Sky or Panasonic were interested in resolving the issue, blaming each other.
Thank you to Dominic, Kerian, Paul and Richard, for all your patience, assistance and excellent customer service.
Can’t recommend Richer Sounds Croydon enough.

14 listopada 2025
Oceniono na 5 z 5

I was quite pleased with my purchase…

I was quite pleased with my purchase from Richer sounds for the first time. I can’t think of another company that carries high-quality sound and technology like this.

The Team of staff are super super helpful and thanks again to the sales manager who helped me out choosing The right brand. so I thank him for that. And you will see me soon again.

25 listopada 2025
Logo Richer Sounds - Croydon

Odpowiedź od Richer Sounds - Croydon

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

RicherSounds, A Good Honest Retailer

RicherSounds. Offers honest and good advice. I have used them for my Hi-Fi and Home Cinema needs for almost 40 years. They don't push any equipment but listen to your requirements and suggest solutions. My mobility is restricted now so I can't really visit their shops easily so I depend on trust. Don't go to the normal box pushers, use people that have good training and experience. You won't regret it.

20 listopada 2025
Logo Richer Sounds - Croydon

Odpowiedź od Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 3 z 5

Poor fitting service

Knowledgeable staff but additional offered wall fitting service was a huge let down which ruined the experience ie Waited over a week and then told another two weeks with no response to a simple enquiry. Disappointing that Richer Sounds uses someone with not their high standards of customer service

21 listopada 2025
Logo Richer Sounds - Croydon

Odpowiedź od Richer Sounds - Croydon

I was most concerned to read that the approved installer we referred you to let both you and us down so badly. I will investigate urgently with our Head of Installation and we will review our relationship with this company to make it clear that we expect the same high standards you rightly point out our customers, including yourself, deserve.

In the meantime our customer service team will be in touch to find out what the query you had was so we can answer it and find a resolution to the wall mounting issue also..

seniorcomplaintsteam@richersounds.com

Sincere apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Oceniono na 5 z 5

Shopping with Richer Sounds

Shopping with Richer Sounds is a real pleasure. Only advice asked for is given, there’s never pressure to purchase and all the staff are so accommodating with getting you the best deal.
Thank you Croydon, I got a great deal on my big TV.

21 listopada 2025
Oceniono na 5 z 5

Wonderful customer service

Great guys. Whole of stuff know what they do. Highest customer service!!!! 1000 percent recommend 😁😁😁

17 listopada 2025
Logo Richer Sounds - Croydon

Odpowiedź od Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

everyone has been very helpful

everyone has been very helpful, friendly and patience. definitely recommend!

20 listopada 2025
Logo Richer Sounds - Croydon

Odpowiedź od Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Great company

Great company, have used them since the 70's

18 listopada 2025
Logo Richer Sounds - Croydon

Odpowiedź od Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Good service and very helpful advice.

Paul was very helpful when buying a DVD player/recorder and sent an email with a link to the manual. Didn't need it in the end as it actually came with a paper manual but good of him to do that. Kept informed by Richer sounds when it would be arriving and got it the following day. We will be shopping with Richer Sounds again.

18 listopada 2025
Oceniono na 5 z 5

Customer Service

I made a genuine mistake and bought the wrong TV stand for the wall and was very happy that the item was taken back, without any fuss

15 sierpnia 2025
Logo Richer Sounds - Croydon

Odpowiedź od Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Dealt with Paul in Croydon store

Dealt with Paul in Croydon store
Amazing knowledge and sound advice
Came through with a brilliant deal and will be back next year to purchase additional TV

17 listopada 2025
Logo Richer Sounds - Croydon

Odpowiedź od Richer Sounds - Croydon

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

We visited the branch in South Croydon…

We visited the branch in South Croydon and met Kieran. We were looking for a record player for our daughter’s 16th birthday. Kieran could not have been more helpful & accommodating. He went above and beyond to meet our needs.
My daughter is soo happy with the purchase. Thanks a million again to Kieran he is a credit to the company!

23 listopada 2025
Opinia niezależna
Logo Richer Sounds - Croydon

Odpowiedź od Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej