Knowledgable and friendly staff, willing to spend time demonstrating a product and finding alternatives. Chosen item wasn't in stock, but arrived at store for collection next day, as promised, with... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
I’ve been buying from Richer Sounds for 40 years and their staff have always been knowledgeable and helpful. Impressive range of Hi Fi and separates. I’ll be buying from them again.
Reakcja na opinię
i visited the store . Staff polite courteous ,. arranged demo of item I was considering to purchase. subsequently I completed purchase via tel call.
Reakcja na opinię
I’ve been buying tech from Richer Sounds Croydon for years now. They are always consistent in giving good advice, expertise and service in the shop, no matter what you’re interested in or going in t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep Hi-fi
- również w kategorii:
- Sklep RTV
- Sklep TV
Napisane przez firmę
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Dane kontaktowe
109 South End, CR0 1BG, Croydon, Zjednoczone Królestwo
- 0333 900 0033
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good advice
Good advice, chap was happy to answer my many questions over half an hour or so. I've ended up with a decent product at a great price.
23 grudnia 2025
Odpowiedź od Richer Sounds - Croydon
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Very helpful salesman and arranged…
Very helpful salesman and arranged excellent delivery to Poole from Croydon order. Very pleased with sound.
12 grudnia 2025
Odpowiedź od Richer Sounds - Croydon
Thank you for your 5 star review, it’s lovely to read your comments.
Good advice and great price
23 grudnia 2025
New TV for Christmas
I have been a customer of Richer Sounds for many years now. The customer service is SO good that I exclusively buy my TVs and surround systems from them. Having had my previous TV for 10 years, it was time for a change/upgrade. After phoning them up, as I had a few questions, I was able to buy a TV and a new surround system at a great price. Went to the store and picked it up just in time for Christmas viewing. Excellent all-round customer service.
28 listopada 2025
Odpowiedź od Richer Sounds - Croydon
Thank you for your 5 star review!
Great helpful staff good prices
Great helpful staff good prices, no need to go anywhere else
23 grudnia 2025
Odpowiedź od Richer Sounds - Croydon
Thanks for your great feedback and for supporting local business.
Odpowiedź od Richer Sounds - Croydon
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
The epitome of excellent customer service
My family has bought tvs from Richer Sounds for many years and I wouldn't go anywhere else. This is the gold standard of service in every way and their prices are competitive. I was easily able to choose what I wanted from the website and the tv arrived very promptly.
14 grudnia 2025
Odpowiedź od Richer Sounds - Croydon
Thank you for your wonderful feedback
The service was first class as always…
The service was first class as always and managed to get my order to me quickly and helped me choose the right stands for my speakers
18 grudnia 2025
Odpowiedź od Richer Sounds - Croydon
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great advice - fantastic delivery service.
I walked into the shop with no knowledge of Head Phones but was given great assistance and subsequently ordered a pair. Sadly wasn't in stock for me to take away but they arrived at my home the very next day! I was very impressed and I am certain my husband will be very happy with his Christmas present.
15 grudnia 2025
Odpowiedź od Richer Sounds - Croydon
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Cable to hook old to new
A while ago I was looking to purchase a cable to hook up my new Smart TV to a very old VHS DVD combi unit.
I had the great fortune that Dominic answered the phone, and even when I said I was not a customer he assisted me with what I was looking for.
He went above and beyond as far as looking up the TV model and all its inputs to give me the best possible advice.
He spent over 30 minutes with me explaining all the different outputs and what they do.
And I phoned back a week or so later to say I had the cable and the unit was hooked up and Dominic was very pleased that I would hopefully now be able to transfer my VHS tapes to DVDs.
Unfortunately I have had to purchase another unit but I have the cable thanks to Dominic being so kind, helpful and patient.
Thank you so much, you are a credit to your workplace and I hope to meet you when I come to purchase a DVD player once all my VHS data is all on DVDs.
20 listopada 2025
Opinia niezależna
Odpowiedź od Richer Sounds - Croydon
Thank you for your wonderful feedback
Odpowiedź od Richer Sounds - Croydon
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent Service
I recently bought Samsung S90F TV from Richer Sounds Croydon. I had an excellent experience from start to finish. Paul (manager) who assisted me was extremely knowledgeable and very helpful, taking the time to make sure everything was explained clearly. He also kindly held my TV until I was able to arrange delivery, which I really appreciated. The installation company (ClemoTech AV) he recommended was just as impressive—professional, efficient, and did a fantastic job. I couldn’t be happier with the service and would highly recommend them.
26 października 2025
Opinia niezależna
Odpowiedź od Richer Sounds - Croydon
Thank you for your 5 star review, it’s lovely to read your comments.
Odpowiedź od Richer Sounds - Croydon
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Good service
Knowledgeable and helpful staff. Television was delivered earlier than expected.
18 listopada 2025
Odpowiedź od Richer Sounds - Croydon
Thanks for your feedback, great to read you were happy with our service.
Exemplary service.
Always well informed and positively helpful all the staff make any purchase apleasure. The after sales service matches the sales experience and Richer Sounds will certainly remain my first call for the purchase of any TV, Hifi, or associated product.
6 grudnia 2025
Odpowiedź od Richer Sounds - Croydon
Thank you for your wonderful feedback
Martin was superbly helpful
Martin was superbly helpful, going the extra mile to locate and sell me the CD player I wanted, given some quite "fussy" requirements.
5 grudnia 2025
Odpowiedź od Richer Sounds - Croydon
Thank you for your 5 star review, it’s lovely to read your comments.
Odpowiedź od Richer Sounds - Croydon
Thanks for your great feedback and for supporting local business.
Odpowiedź od Richer Sounds - Croydon
Thank you for your wonderful feedback
I was extremely happy with the service…
I was extremely happy with the service and knowledge of the sales team. The price was good and so was the service.
5 grudnia 2025
Odpowiedź od Richer Sounds - Croydon
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
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