My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Zobacz więcej
Reakcja na opinię
Super helpful staff. Wanted to change part of my order before it shipped, no problem. There’s was a couple of small chips on my brand new triangle audio speakers, was given a decent amount of money of... Zobacz więcej
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always a pleasure to use, i have been a customer at this store for many years now, they have never let me down. whatever the business and marketing teams do behind the scenes, the staff in this stor... Zobacz więcej
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Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had pu... Zobacz więcej
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
143 Whiteladies Road, BS8 2QB, Bristol, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ususal rock solid dealings with Richer Sounds. Been a customer for more than 20 years and never let me down. Just bought a Denon X2800H to replace a Pioneer VSX-935 that didn't even last 18 months (bought elsewhere - so my bad). Excellent price with VIP club + extra £50 voucher and delivery 3 days faster than promised. Just keep doing what you do Richer Sounds - recommended.

Odpowiedź od Richer Sounds - Bristol
I'm sure I wrote this review already but I received excellent service from this company after having been let down by a large retailer. Would thoroughly recommend

Odpowiedź od Richer Sounds - Bristol
Great customer service, matched and beat a price for me and was very happy to give a company like RS my business as a result.

Odpowiedź od Richer Sounds - Bristol
I ordered a AS-301 Yamaha amplifier and a CD-303 cd player. Both are exhalent and at great price, the delivery was also prompt.
I am looking to upgrade my existing speakers in the furture and will certainly be using richer sounds.
Well done Richer sounds!

Odpowiedź od Richer Sounds - Bristol
A great experience with Richer sounds. The staff were welcoming and very willing to have a chat on both technical and personal matters concerning the purchasing of goods. Would definitely go back for all my TV and sound-related purchases.

Odpowiedź od Richer Sounds - Bristol

Odpowiedź od Richer Sounds - Bristol
Very knowledgeable staff who have obviously been with the company for many years. Listened carefully to our requirements and explained our options.

Odpowiedź od Richer Sounds - Bristol
Always been well looked after by the Clifton Branch, returned for all my Tv, Sonos or sound systems

Odpowiedź od Richer Sounds - Bristol

Odpowiedź od Richer Sounds - Bristol
Great offer on the product I purchased and answered my price match question via email promptly. Couldn't ask more.

Odpowiedź od Richer Sounds - Bristol
Friendly and knowledgeable staff and excellent service. Have been buying from this store for over 30 years and have always been pleased with the service and product purchased. Would highly recommend them.

Odpowiedź od Richer Sounds - Bristol
Used twice... good service plus the extra warranty is just a no brainer! Recommended

Odpowiedź od Richer Sounds - Bristol
We went into the Whiteladies Road shop in Bristol to get a new handset for our TV. The salesman said he could order one and it arrived 2 days later. Brilliant, helpful and professional service - thank you
Dr.Andrew Stevens

Odpowiedź od Richer Sounds - Bristol
I phoned the Chester branch to se if they had the item in stock but they did not they checked around and told me the only one is in Bristol.
As the only one was actually in Bristol i phoned Bristol and their team went well above what i expected them to do and It was nice to have a company that made sure they could get it here the next day as most just say yeh yeh yeh it will be there tomorrow(but never arrives) but with Richer Sounds it was .
If i could give them 10 stars i would.

Odpowiedź od Richer Sounds - Bristol
staff are great, helpful,happy to talk and guide
always try them first when looking for electrical items

Odpowiedź od Richer Sounds - Bristol
Really good shop that has the latest technology and customer service is brilliant. I would say polite and friendly staff with lots of good information.

Odpowiedź od Richer Sounds - Bristol
A team of staff members totally into achieving the mission of delivering me the best possible sounds with the money I had to spend. Brilliant thanks guys.

Odpowiedź od Richer Sounds - Bristol
I purchased over the telephone an open box product and the customer service received was faultless. The product arrived as discussed and as described. Absolutely no hesitation in recommending Richer Sounds to people that are looking for great customer service as part of their purchasing experience.

Odpowiedź od Richer Sounds - Bristol
Went to Richer Sounds after hearing a nod of approval on Radio4 as it being one of the best examples of ethical capitalism by the DG of the IOD. Visited the store twice for a complete separates set up as a wedding anniversary gift. First visit was to a very busy store and standard customer service. The second visit was quieter, and the service was outstanding, knowledgeable, kind, honest, with attention to detail (including where to find the stylus in the polystyrene when unboxing). Old school retail specialism, as it used to be. The whole experience set a very high bar that so many other stores could benefit from.

Odpowiedź od Richer Sounds - Bristol

Odpowiedź od Richer Sounds - Bristol
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