Richer Sounds - Bristol Recenzje 

2737
Wynik TrustScore: 5 na 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very good service and a competitive price, as usual. I only completed my order of a pair of speakers at 17:29hrs for next day delivery and received immediate confirmation that it would be delivered th... Zobacz więcej

Oceniono na 5 z 5

My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

always a pleasure to use, i have been a customer at this store for many years now, they have never let me down. whatever the business and marketing teams do behind the scenes, the staff in this stor... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Super helpful staff. Wanted to change part of my order before it shipped, no problem. There’s was a couple of small chips on my brand new triangle audio speakers, was given a decent amount of money of... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 143 Whiteladies Road, BS8 2QB, Bristol, Zjednoczone Królestwo

  • 0333 900 0024

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2737)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23 747

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Retail as it should be

Went to Richer Sounds after hearing a nod of approval on Radio4 as it being one of the best examples of ethical capitalism by the DG of the IOD. Visited the store twice for a complete separates set up as a wedding anniversary gift. First visit was to a very busy store and standard customer service. The second visit was quieter, and the service was outstanding, knowledgeable, kind, honest, with attention to detail (including where to find the stylus in the polystyrene when unboxing). Old school retail specialism, as it used to be. The whole experience set a very high bar that so many other stores could benefit from.

7 lutego 2026
Logo Richer Sounds - Bristol

Odpowiedź od Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

It was time to update my system that I…

It was time to update my system that I had previously bought from the shop several years ago. The salesman ( Joe ) was very knowledgeable and helpful giving good advice carrying out a thorough search making sure he could supply the requested equipment at a competitive price, and arriving safely on the dates he specified.
I would have liked to have had a demo, but understand you cannot stock everything.

8 lutego 2026
Logo Richer Sounds - Bristol

Odpowiedź od Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Amazing service from the staff

Amazing service from the staff. Very quick and easy purchase. Would definitely recommend.

27 czerwca 2025
Logo Richer Sounds - Bristol

Odpowiedź od Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Roberts radio

I had a very prompt reply to an email I sent about a item I was interested in and informed that it would be held for me,Which it was,with the added bonus of a clearance price plus 20% vip discount..
So very happy with the outcome..

4 lutego 2026
Logo Richer Sounds - Bristol

Odpowiedź od Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Very knowledgeable staff

Very knowledgeable staff, super friendly and helped me choose the right TV for my needs.

31 stycznia 2026
Logo Richer Sounds - Bristol

Odpowiedź od Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Successful visit to the Bristol store

Visit made to the Bristol store allowed me to see the TVs I was interested in buying and ask questions of the helpful staff member there. Ordered at the time and delivery completed the next day within the time frame notified earlier that morning. Good advice received on functionality of my OLED tv and how I might best link up with a new sound bar. Not my first purchase here and would happily recommend for advice and 6 year guarantee with a good Sony TV.

2 lutego 2026
Logo Richer Sounds - Bristol

Odpowiedź od Richer Sounds - Bristol

Thank you for your wonderful feedback

Oceniono na 1 z 5

Sorry but sound bar you sent me is…

Sorry but sound bar you sent me is rubbish
The remote does nothing
The thing is useless

D.C.Clegg

26 stycznia 2026
Logo Richer Sounds - Bristol

Odpowiedź od Richer Sounds - Bristol

Dear Mr Clegg,

I'm really sorry to read you are unhappy with the product you received, which may be faulty by the sounds of things. We will contact you to help resolve things to your satisfaction..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Oceniono na 5 z 5

Excellent

Pick up was swift and easy, advice and recommendations in the shop were great. After care was fantastic as I had a little problem with a function and they helped me to solve it.

2 lutego 2026
Logo Richer Sounds - Bristol

Odpowiedź od Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Amazing service

Went to buy a turntable to connect to Sonos system, guided through a number of options and when decided on which system was given instructions on set-up and configuration.

Felt like I was given great advice and appreciated as a customer.

1 lutego 2026
Logo Richer Sounds - Bristol

Odpowiedź od Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Pleased with the product and the service

I am very pleased with the product and was grateful to pay a good price for it due to the January sales. I also found the experience of picking it up from a local store to be very easy and the staff were very helpful in giving advice about the product.

28 stycznia 2026
Logo Richer Sounds - Bristol

Odpowiedź od Richer Sounds - Bristol

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Friendly service

Friendly service

28 stycznia 2026
Logo Richer Sounds - Bristol

Odpowiedź od Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

40 Year Old Vinyl Solution

Very helpful and knowledgeable staff. Listened to what I wanted and pointed me towards best solution to play 40 year old vinyl in a decluttered house, giving their recommendations rather than most expensive option. Now installed at home and sounds grrrrreat, nod arf pop pickers !!!!

Also had a problem with soggy DPD delivery (Not RS's fault) which was replaced with no problems.

Thankyou

29 stycznia 2026
Logo Richer Sounds - Bristol

Odpowiedź od Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

All the Staff are very helpful I delt…

All the Staff are very helpful I delt with Noah my last visit and he was very knowledgeable and very professional.
I have told a few friends that the service was very good and recommended all the team at Richer Sounds

24 stycznia 2026

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej