Richer Sounds - Bournemouth Recenzje 

1661
•
Wynik TrustScore: 5 na 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.

Reakcja na opinię

Oceniono na 5 z 5

I wanted and new replacement TV. I did not really know what make or the type that I wanted. I had looked online and been to another national electrical retailer. This had left me a bit... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Zjednoczone Królestwo

  • 0333 900 0058

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1661)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 593

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Richer Sounds staff are courteous

Richer Sounds staff are courteous, efficient and helpful, a refreshing contrast to much of the care-less online retail world. They were swift to resolve any problem - in my case a delivery issue outside RS control hence my return for another purchase. I am delighted with the product. Happy to recommend them. (Tele sales purchase.)

1 lutego 2026
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Dan at RS Bournemouth is worth his…

Dan at RS Bournemouth is worth his weight in gold. Bought a brilliant Panasonic tele from him and he really helped in us making a great choice. Highly recommend RS for all your home entertainment needs.

7 sierpnia 2025
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Odpowiedź od Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Great experience

Oscar made my purchase easy and straightforward with advice that wasn’t bias towards how much money I was going to spend. I like how the advise isn’t pro one brand that choice was was left to me decide. Great around customer service. Many thanks.

31 stycznia 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Absolutely first class as always.

Absolutely first class as always.
Great staff ( Bournemouth ).
Wouldn't go anywhere else for TVs and Hi Fi's.

25 stycznia 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Excellent service throughout

Dealt with Oscar. Really easy transaction, Excellent service throughout. Many Thanks

30 stycznia 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thank you for your 5 star review!

Oceniono na 5 z 5

Buying a new TV

Lewis gave us plenty of time and shared his extensive knowledge enabling us to come to what we think was a sensible decision in buying a new TV. He gave us the facts and let us come to our decision. A good salesman in our opinion

28 stycznia 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Helpful unbiased advice.

Helpful unbiased advice from Lewis in your Bournemouth branch. Ordered the Audio-Technica AT-LP5X. Delivered very quickly using DPD, so I could track the 1 hour delivery slot and plan my day, without having to stay in. Turntable sounds great with lots of output options. So easy to connect to my Naim Mu-so.

28 stycznia 2026
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

The level of customer service (Dan at…

The level of customer service (Dan at the Bournemouth shop) has been truly outstanding. If only other retailers were as good! Thank you 😊

27 stycznia 2026
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thank you for your wonderful feedback

Oceniono na 5 z 5

Great service and price

I initially spoke to Aaron on the phone who was helpful and clearly experienced. I then visited the shop and Dan helped me with my order, he was efficient, friendly and helpful. The deal on the two TV’s I purchased was great, far better than the competition. I would definitely recommend this shop and company.

21 stycznia 2026
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Put simply Excellent customer service…

Put simply Excellent customer service and value for money
Other companies should take a leaf out of their book
Well done Paul and many thanks for helping me find the right product 10/10

19 stycznia 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Staff attentive with good product…

Staff attentive with good product knowledge and I felt safe and satisfied with the whole product purchase

17 stycznia 2026
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

A very nice greeting on arrival.

The greeting we received as we entered the shop was a very good start. Once we said the equipment we hoped to buy a very helpful assistant joined us.
With his help and guidance we found the turntable that was exactly what we had in mind.
A very successful purchase.

15 stycznia 2026
Oceniono na 5 z 5

Purchase of TV sound bar and also a music streamer DAC total value circa £600

I was aware that Richer Sounds has an excellent reputation via Which the Consumer Organisation. Also through previous personal use.

I phoned in advance and said what I was looking to purchase.

When I arrived I was greeted courteously.
All of my product technical questions were answered and relevant details explained so that I could choose between devices and make the right purchase.

Much better than buying online. At Richer one can deal with a knowledgable staff member.

I was also shown the listening room which was useful, with a view to any future purchases.

The goods were delivered on time as agreed.

I will install the kit in a few weeks, confident in the knowledge that if I have any questions I will be helped on the phone by someone knowledgeable.

Also a six year guarantee is part of the deal unlike many other outlets.

Thank you and well done Richer Sounds.
Your accolades are well deserved.

17 stycznia 2026
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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