Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Zobacz więcej
Reakcja na opinię
What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.
Reakcja na opinię
I wanted and new replacement TV. I did not really know what make or the type that I wanted. I had looked online and been to another national electrical retailer. This had left me a bit... Zobacz więcej
Reakcja na opinię
Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... Zobacz więcej
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent staff and excellent presentation of technically difficult subjects. The best….

Odpowiedź od Richer Sounds - Bournemouth
The advice I was given was expert, friendly and helpful

Odpowiedź od Richer Sounds - Bournemouth
All round great helpful staff order was on time. Great service .

Odpowiedź od Richer Sounds - Bournemouth
Richer Sounds staff are courteous, efficient and helpful, a refreshing contrast to much of the care-less online retail world. They were swift to resolve any problem - in my case a delivery issue outside RS control hence my return for another purchase. I am delighted with the product. Happy to recommend them. (Tele sales purchase.)

Odpowiedź od Richer Sounds - Bournemouth
Dan at RS Bournemouth is worth his weight in gold. Bought a brilliant Panasonic tele from him and he really helped in us making a great choice. Highly recommend RS for all your home entertainment needs.

Odpowiedź od Richer Sounds - Bournemouth
Oscar made my purchase easy and straightforward with advice that wasn’t bias towards how much money I was going to spend. I like how the advise isn’t pro one brand that choice was was left to me decide. Great around customer service. Many thanks.

Odpowiedź od Richer Sounds - Bournemouth
Absolutely first class as always.
Great staff ( Bournemouth ).
Wouldn't go anywhere else for TVs and Hi Fi's.

Odpowiedź od Richer Sounds - Bournemouth
Dealt with Oscar. Really easy transaction, Excellent service throughout. Many Thanks

Odpowiedź od Richer Sounds - Bournemouth
Lewis gave us plenty of time and shared his extensive knowledge enabling us to come to what we think was a sensible decision in buying a new TV. He gave us the facts and let us come to our decision. A good salesman in our opinion

Odpowiedź od Richer Sounds - Bournemouth
Helpful unbiased advice from Lewis in your Bournemouth branch. Ordered the Audio-Technica AT-LP5X. Delivered very quickly using DPD, so I could track the 1 hour delivery slot and plan my day, without having to stay in. Turntable sounds great with lots of output options. So easy to connect to my Naim Mu-so.

Odpowiedź od Richer Sounds - Bournemouth
The level of customer service (Dan at the Bournemouth shop) has been truly outstanding. If only other retailers were as good! Thank you 😊

Odpowiedź od Richer Sounds - Bournemouth
Excellent experience from the team and Paul at the Bournemouth store. Would highly recommend.
I initially spoke to Aaron on the phone who was helpful and clearly experienced. I then visited the shop and Dan helped me with my order, he was efficient, friendly and helpful. The deal on the two TV’s I purchased was great, far better than the competition. I would definitely recommend this shop and company.

Odpowiedź od Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth
Put simply Excellent customer service and value for money
Other companies should take a leaf out of their book
Well done Paul and many thanks for helping me find the right product 10/10

Odpowiedź od Richer Sounds - Bournemouth
Staff attentive with good product knowledge and I felt safe and satisfied with the whole product purchase

Odpowiedź od Richer Sounds - Bournemouth
The greeting we received as we entered the shop was a very good start. Once we said the equipment we hoped to buy a very helpful assistant joined us.
With his help and guidance we found the turntable that was exactly what we had in mind.
A very successful purchase.
I was aware that Richer Sounds has an excellent reputation via Which the Consumer Organisation. Also through previous personal use.
I phoned in advance and said what I was looking to purchase.
When I arrived I was greeted courteously.
All of my product technical questions were answered and relevant details explained so that I could choose between devices and make the right purchase.
Much better than buying online. At Richer one can deal with a knowledgable staff member.
I was also shown the listening room which was useful, with a view to any future purchases.
The goods were delivered on time as agreed.
I will install the kit in a few weeks, confident in the knowledge that if I have any questions I will be helped on the phone by someone knowledgeable.
Also a six year guarantee is part of the deal unlike many other outlets.
Thank you and well done Richer Sounds.
Your accolades are well deserved.

Odpowiedź od Richer Sounds - Bournemouth
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