Richer Sounds - Bournemouth Recenzje 

1661
•
Wynik TrustScore: 5 na 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.

Reakcja na opinię

Oceniono na 5 z 5

I wanted and new replacement TV. I did not really know what make or the type that I wanted. I had looked online and been to another national electrical retailer. This had left me a bit... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. również w kategorii:
  3. Sklep RTV
  4. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Zjednoczone Królestwo

  • 0333 900 0058

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1661)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 562

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The only place to go…

The only place to go for the best unbiased knowledge, price and warranty.

10 czerwca 2026
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Special shout out to Toby

Special shout out to Toby, Very good idea to divert any incoming telephone calls to which ever branch is free to take a call. All the individuals I've interacted with are very knowledgeable. Highly recommend. Only fly 🕊️ in the ointment was DPD bit of a disaster there.

4 czerwca 2026
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

Great customer service

Great customer service, they were able to price match with a competitor and offer £10 further discount. Delivery was prompt and courteous. Will definitely order again!

31 maja 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Excellent service

Easy website to use Competitive price. Pleasant, helpful staff on phone. Parking is not easy but it did not matter as young man in shop carried it out to the car for me and also offered help with setting up via the phone later if we needed it.
All in all excellent experience and we saved a lot of money!

6 czerwca 2026
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Oceniono na 5 z 5

This is my second time ordering &…

This is my second time ordering & dealing with the team at the Bournemouth branch, even though i’m 300 miles away i found dealing with Aaron & Dan superb. They’re both honest, kind & professional. They go out of there way to do everything to please the customer. Keep up the good work gents.

1 czerwca 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thank you for your 5 star review!

Oceniono na 5 z 5

Reliability and Professionslism

Richer sounds is always a reliable source of professional information and efficient sales where required. Aaron was all of these things.

30 maja 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

Extremely happy with my purchases and…

Extremely happy with my purchases and the staff in the Boscombe branch we're Extremely helpful and Knowledgeable can't thank them enough. I have always gone there since they opened up years ago and would highly recommend them as I do to friends and colleagues can't thank them enough.

30 maja 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thank you for your wonderful feedback

Oceniono na 5 z 5

Great company

Great company, not only do they price match (they are usually cheaper anyway) they also offer great warranty. Customer service is great and excellent advice provided.

20 lutego 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thank you for your 5 star review!

Oceniono na 5 z 5

I always buy from this competitive…

I always buy from this competitive privately owned company who let their employees take their dogs to work! Always great friendly expert service and when I had a tv go wrong and be unrepairable during their 6 year warranty, they gave me a super deal on a new one. Phillips ambilight 55” and just bought a TCL mini led 50” too. Great clarity and contrast. Great value (I believe TCL is making all future Sony TV,s)

20 maja 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 4 z 5

It is a good product

It was a good product - delivered quickly to branch and easy to collect though a car park attached to the shop would have been helpful.
Okay to set up and a beautiful sound

17 maja 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thank you for your feedback, I'm glad to hear all went well with the purchase and that you're enjoying the new system.

We don't have a carpark at the Bournemouth store unfortunately, but will always pay customers parking should they park at the Pay and Display spaces on the road in front of the shop for instance or at the car parks located behind Iceland or in the Sovereign Shopping Centre multi-storey.

Many thanks!

The Richer Sounds team

Oceniono na 5 z 5

Care and advice

Bought some speakers, stellar advice.

16 maja 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Easy click and collect . Great Staff

Easy process to get items delivered to store which makes it simpler to manage around working from home vs office. Staff are always great and do love a trip to the shop to have a nose around.

12 maja 2026
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Excellent service

Excellent service. Aaron was very helpful with good communication regarding a clearance item. Quick delivery as well

9 maja 2026
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

I find the staff all very helpful

I find the staff all very helpful and friendly, Dan helped me make a decision, if you’re not sure what to buy, in my case a new TV, there are so many models to choose from nowadays, they explain the difference between them, I’m very pleased with the LG TV I bought, very good price, and delivered the next day.
would definitely recommend.

7 maja 2026
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

One stop shop

Great customer service from the knowledgeable guys in Boscombe. They helped me decide on which headphones were a match for my requirements. It was so helpful to try on and listen to different brands before buying. Fast shipping and a follow up call was appreciated.

17 kwietnia 2026
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Bring back Old school service

After a few years I decided to move away from smart speakers, and go for an old school set up, with a relativly small budget. I called in at the Boscombe store and spoke to the manager Paul for some advise. We spent 30 mins discussing different options to add to my old Denon amp. I am now a very happy owner of a decent sounding set up! Delivery was prompt, packed and boxed well.

6 maja 2026
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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