Richer Sounds - Bournemouth Recenzje 

1598
Wynik TrustScore: 5 na 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have had a great experience at your store whilst buying my tv. The gentleman was very polite and helpful. He explained everything well, applied the existent offer to the purchase and recommended th... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep Hi-fi
  2. Sklep RTV
  3. Sklep TV

Napisane przez firmę

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Dane kontaktowe

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Zjednoczone Królestwo

  • 0333 900 0058

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1598)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24 266

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Aaron was very helpful in Bournemouth…

Aaron was very helpful in Bournemouth shop. Helped us make a decision. Would have been 5 star but there was an issue with the tv. However it was swapped the following day. Shops should be judged no5 only on price but also how they resolve problems which was done promptly and without any fuss.

20 lutego 2026
Oceniono na 5 z 5

Very helpful staff

Very helpful staff. Thanks Aaron and Paul

12 lutego 2026
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

I purchased a Humax FHR6000T

I purchased a Humax FHR6000T. The first box didn't perform well. I spoke to the manager at Boscombe branch Paul who went over and above to correct the problem, and is still working on the continuing problem. HUMAX 1 STAR PAUL 10 STARS give him a bonus. 11

11 lutego 2026
Opinia niezależna
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Odpowiedź od Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Really helpful and informative service…

Really helpful and informative service and I left with what I wanted.

19 lutego 2026
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Efficient and very quick delivery

Richer Sounds was recommended to me by a friend, it was very easy to find exactly what I wanted and the delivery was much quicker than expected.

17 lutego 2026
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

Richer sounds richer experience

Great store great prices brilliant staff who are all very knowledgeable about the product s , I wouldn’t go anywhere else , why would you ? 5 star service in every way ,

17 lutego 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Oceniono na 5 z 5

Always a great service from the team in…

Always a great service from the team in Bournemouth. Never try to upsell you anything. Full of information.

15 lutego 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Oceniono na 5 z 5

Came to the Bournemouth store to…

Came to the Bournemouth store to purchase an amplifier and the service and information was incredible. I received such a good price on the amp (open box product) that I purchased a turntable as well. Will definitely return for future purchases

15 lutego 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Highly recommend

Really competitive price on the product we purchased and helpful staff when we collected the order

24 maja 2025
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Odpowiedź od Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

customer satisfaction.

I was unsure about the name and type
Of soundboard I needed for my size room and the highest quality of sound for my limited budget. The assistant Mr
Lewis suggested a Dennon, and I must say I am over the moon with the result.

13 lutego 2026
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Oceniono na 5 z 5

A satisfied customer

Firstly, it is a sad fact that there are fewer specialist hi-fi retailers in Bournemouth than there were, say, twenty years ago, so our choice was somewhat limited in this respect. That isn't meant to be a back-handed compliment by the way - just setting context. We really did receive first class service in-store and it was great to receive help from someone (Dan) who actually knew what he was talking about, which is welcome when you're spending significant amounts of cash on a product. No hard-sell, just helpful advice. We could certainly recommend your company to anyone else who was thinking of purchasing a new hi-fi setup.

8 lutego 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Oceniono na 5 z 5

Make sure to check out Richer Sounds

Telesales was a convenient way to source a Chord Mojo 2 at a bargain price.
Staff were friendly, accommodating and made the over the phone purchase straightforward and easy.
Whenever I next need any audiovisual equipment I’ll make sure to give Richer Sounds a go! Highly recommended.

6 lutego 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Oceniono na 5 z 5

Excellent service.

We were extremely pleased with the service and excellent advise that we were given. Highly recommended.

9 lutego 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Oceniono na 5 z 5

Good experience as always

Good experience as always. Good knowledge from your staff, very helpful.
I will return at a later date.

9 lutego 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thank you for your 5 star review!

Oceniono na 5 z 5

Popped in to the local store as moral…

Popped in to the local store as moral support for a friend and made the most of asking one of the RS team about a specific item. The advice and options given resulted in a purchase, plus as a treat, we managed to get a showing of the opening sequence of the F1 movie in the demo room, very nice. Great service and a great team at the store.

7 lutego 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 5 z 5

These guys really know their stuff

These guys really know their stuff. Was given a HiFi for a present and needed some speakers. Really helpful and great price (£100 off as a VIP member). Not in stock but they ordered them and they arrived next day. Fantastic service.

13 lutego 2026
Opinia niezależna
Logo Richer Sounds - Bournemouth

Odpowiedź od Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Oceniono na 3 z 5

YOUR PURCHASE MAY NOT BE DELIVERD TO YOU HOME

Polite young man very helpful quick service .When it came to delivering my TV not so good .It was not sent to my home as expected but to a pickup point.as I am over 80years old this was not easy, maybe I could have been told this at the start. I was surprised to be given a telephone number of someone if I needed my T V set up which Idid so far I have not been able to contact anyone at the given number

2 lutego 2026
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Odpowiedź od Richer Sounds - Bournemouth

Thanks for your review, although I was sorry to hear about this. Please bear with us while we investigate, after which we will be in touch.

Seniorcomplaintsteam@richersounds.com

With kind regards

Paddy Hall
Customer Service Deputy Manager
Richer Sounds

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