Richardson & Starling Recenzje 

274
•
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Can't praise Irvin enough as he arrived on time respected my property & carried out the necessary work efficiently. Was surprised as expected a huge upheaval but everything was done with much less dis... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had excellent service from Richardson and Starling Dundee particularly due to the level of their communication, valuable survey by Steven McLeavy and detailed planning of the job to stop penetrat... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

George Buchanan and Josh Jones renewed my joists and floorboards in my kitchen replaced damp plasterboard and plastered the walls. They were very professional, efficient and very hard workers. The job... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From the initial enquiry call to R.S. With Danielle regarding what we needed & an appointment secured the next day from Marie with details of the Surveyor Craig Davidson attending our property was... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Uszczelnianie

Napisane przez firmę

As a company, we have built up an enormous store of knowledge on the causes of property decay and the best ways of stopping the rot and restoring the building. But it doesn't stop there. Our team of surveyors and technicians are always on the look-out for cutting edge industry-led initiatives to ensure that we can offer you the very best solutions to damp and condensation, wood rot, infestations and basement waterproofing. We give an honest appraisal and specify a minimum targeted treatment to deal with the problem and deliver value for money repairs. Being the property maintenance division of one of Scotland’s largest building contractors, we are able to see a property restoration through from start to finish. Once we have identified and repaired the fabric of your building, our sister companies can continue the restoration. When Richardson & Starling hand the building back to you, there will be nothing left to do except move in. We are also a founding member of the Property Care Association and are endorsed by the Government Trustmark scheme. Richardson & Starling has experience working across all sectors and have refurbished properties as diverse as office blocks and industrial units, granite villas and Victorian terrace housing. From restoring historic council buildings to ancient castles, you can rest assured that we have all the skills and knowledge to restore your building to its former glory. Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

274 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(274)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 28

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Complete waste of time and money

Complete waste of time and money. Surveyor turned up, spent less than 5 minutes in the house and told me my wall was leaking. Remove the render and redo he said. Would have cost £0000's.

Turned out there was a leak at the boiler in the attic above the damp area, fixed for free. Wall now drying out nicely.

What a waste of money for a non survey.

2 lipca 2024
Opinia niezależna
Logo Richardson & Starling

Odpowiedź od Richardson & Starling

Thank you for your review, we’re sorry that our findings didn’t align with your thoughts on this occasion. Our surveyor would be more than happy to revisit and discuss the dampness and his conclusions with you.

Oceniono na 5 z 5

Well mannered very helpful never left…

Arron & Ross was Well mannered very helpful cheerful never left any mess

13 września 2024
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thank you for the review, we're delighted to hear you are happy with the work carried out by Arron and Ross, we'll pass your comments onto them.

Oceniono na 5 z 5

Evan & Dean

Evan & later Dean visited our home last week to carry out some rising damp issues. Their work was carried out in a professional manner from start to finish. They worked relentlessly and left our home in as clean and tidy state as possible. Well done to them and a credit to your company.

2 września 2024
Opinia niezależna
Logo Richardson & Starling

Odpowiedź od Richardson & Starling

Thank you for the review, Helen. It's great to hear you are happy with the work carried out by Evan and Dean, we'll pass on your comments to them and look forward to working with you again.

Oceniono na 5 z 5

The lads were great very helpful and…

The lads were great very helpful and were happy to do anything I asked. Their workmanship was superb, totally first class.

13 sierpnia 2024
Opinia niezależna
Logo Richardson & Starling

Odpowiedź od Richardson & Starling

Thanks for the review, Iain. We're delighted to hear you are happy with the work carried out by the team and appreciate you leaving us feedback. We look forward to working with you in the future.

Oceniono na 5 z 5

This was a breath of fresh air we…

This was a breath of fresh air we previously had a company Park Home Scotland who were cowboys (Avoid) trying to just rip people off. Booked a survey
With Richardson &Starling and surveyor Jack Cowan
from Dundee office came out. Very polite very professional checked out the property and the damp problem we thought we had, he explained how damp works which also gave us a better insight into these sort of problems. It was refreshing to get an honest company after our experience with Park Homes, we would use Richardson and Starling without hesitation.

9 sierpnia 2024
Opinia niezależna
Logo Richardson & Starling

Odpowiedź od Richardson & Starling

Thank you for the review, Brian, we're delighted to hear you are happy with the service provided by the team, we'll pass your comments onto Jack. We look forward to working with you in the future.

Oceniono na 5 z 5

Recommended

UPDATE: very pleased with the survey after some issues in getting this organised. Jason was polite and knowledgeable and provided helpful, practical advice. Despite the initial issues, would not hesitate to use R&S again - clearly do deserve their great reputation!

I paid for a survey and the surveyor did not show up. I contacted the office and was told it was due to an admin error and another appointment was arranged. Again, I waited in and no-one turned up, so I contacted the office again to request a refund for the survey and haven’t received a response. I’m out of pocket with no survey being carried out and no idea of when I will get my money back. I went with R&S as they have a reputation for great service but for me that has not been the case.

6 sierpnia 2024
Opinia niezależna
Logo Richardson & Starling

Odpowiedź od Richardson & Starling

We are very sorry for the confusion relating to your property survey. Our survey controller will be in touch with you to refund your fee and we will undertake your property survey free of charge.

Oceniono na 5 z 5

Professional, reliable, "can-do" attitude!

Really appreciated the "can-do" attitude of Neil and Alan ensuring this tricky job was completed to a high standard, in an awkward location, with minimal disruption. Jodi also deserves a mention because she was particularly helpful and pleasant maintaining lines of communication throughout. Many thanks for a job well done!

12 lipca 2024
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thank you for your review, Sheila. We're glad to hear you were happy with the service from our team and look forward to working with you in the future. We will pass your comments on to them.

Oceniono na 5 z 5

Couldn’t be happier with the work…

Couldn’t be happier with the work carried out by Richardson & Starling.
Billy & David were punctual, professional, extremely tidy, and their work was exemplary.

22 lipca 2024
Opinia niezależna
Logo Richardson & Starling

Odpowiedź od Richardson & Starling

Thank you for the review. We're thrilled to hear you are happy with the work carried out by our team; we'll pass on your comments to them. We look forward to working with you in the future.

Oceniono na 5 z 5

excellent work and clean and tidy workers

all the staff that worked in my house done an excellent job dont remember all there names but special mention to Malky and Arron went above and beyond to get job finished on time and the inspector was so nice and helpful worked in shieldhill house from 11 july till 18 july

11 lipca 2024
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thanks for the review, James. We appreciate you taking the time to give us feedback on your experience and pass on your comments to Malky and Aaron.

Oceniono na 5 z 5

Cavity wall insulation removal

Billy and David were very punctual. They worked hard and removed the cavity wall insulation. Everything was left in excellent order. Thank you to both.

19 lipca 2024
Opinia niezależna
Logo Richardson & Starling

Odpowiedź od Richardson & Starling

Thanks for the review, Judy. We're thrilled to hear you are happy with the work carried out by Billy and David, we'll pass on your comments to them.

Oceniono na 5 z 5

Two great workman do a superb job…

Evan and Mike W from the Carlisle Branch arrived at 8-15 am this morning, introduced themselves to me and started preparations for their day's work. They were soon up in the Loft moving insulation and floor boards, then the spraying began . They finished a few minutes ago to drive back to Carlisle, leaving everything spick and span.
They were two of the nicest and most efficient workman I have ever had the chance to meet.
Well done Evan and Mike and thank you for a job very well done.

17 lipca 2024
Opinia niezależna
Logo Richardson & Starling

Odpowiedź od Richardson & Starling

Thank you for taking the time and reviewing your experience with Richardson & Starling. Much appreciated!

Oceniono na 5 z 5

Hats off to Scott and David

Hats off to Scott and David, both kitchen and utility room ceiling changed in couple days. Had work myself so left the keys with no problems boys left the house clean and tidy. Thank you!

27 czerwca 2024
Opinia niezależna
Logo Richardson & Starling

Odpowiedź od Richardson & Starling

Thank you for the review, Jacob. We appreciate you taking the time to feedback your experience with the team and we'll pass on your comments to Scott and David.

Oceniono na 5 z 5

Jamie & Scott - Ayr branch

Friendly & professional. Very happy with work.

15 lipca 2024
Opinia niezależna
Logo Richardson & Starling

Odpowiedź od Richardson & Starling

Thanks for the review, Mark. We're pleased to hear you are happy with the work carried out by the team. We look forward to working with you in the future.

Oceniono na 5 z 5

David and Scott attended a job today at…

David and Scott attended a job today at my property, both men were great. Very happy with their work, they even stayed later to tie the job up.

12 lipca 2024
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thanks for the review Sammie, we're delighted to hear you are happy with the work carried out by the team and we'll pass on your comments to David and Scott.

Oceniono na 5 z 5

Excellent Service


David and Scott were very friendly, explained everything they were doing and made a very neat and tidy job,of plastering and laying our new bathroom floor, they also cleaned up after themselves the best they could would definitely recommend.

9 lipca 2024
Opinia niezależna
Logo Richardson & Starling

Odpowiedź od Richardson & Starling

Thanks for the review, Neil. It's great to hear you are happy with the work carried out by our team and we'll pass on your comments. We look forward to working with you in the future.

Oceniono na 5 z 5

Very pleased

Aaron and Connor from Stirling worked like trojans for two full days to get my bathroom fixed. The guys before them kept my floor from caving in. There were some complications along the way but Alec kept me informed and I’m very happy with the end result.

26 czerwca 2024
Opinia niezależna
Logo Richardson & Starling

Odpowiedź od Richardson & Starling

Thanks for the review, Jennifer. We're delighted you are happy with the work carried out by the team. We'll pass on your comments to them and look forward to working with you in the future.

Oceniono na 5 z 5

Very Proffesional

We had heard good reports regarding Richardson and Starling and sure enough Gregor and all staff involved from Hawick branch provided everything from first class workmanship to excellent communication throughout the dampproofing process. The work place was cleaned up every evening. I would not hesitate to recommend them. A special mention to the plasterer should also not go unnoticed.

28 czerwca 2024
Opinia niezależna
Logo Richardson & Starling

Odpowiedź od Richardson & Starling

Thank you for the review, Derek. We're delighted you are happy with the work carried out and we'll pass on your comments to the team. We look forward to working with you in the future.

Oceniono na 5 z 5

David & Scott from the Ayr branch both…

David & Scott from the Ayr branch both very professional & punctual finished work to a high standard and cleaned up to a high standard. Can’t thank them enough.

18 czerwca 2024
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thank you for the review, Fiona. It's great to hear you are happy with the work carried out by David and Scott, we'll pass your comments onto them. We look forward to working with you in the future.

Oceniono na 5 z 5

David and Scott did a great job so…

David and Scott did a great job so helpful and good workers

10 czerwca 2024
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thank you for the review, Margaret. We're pleased to hear you happy with the service provided and we'll pass on your comments to David and Scott.

Oceniono na 5 z 5

Guys were brilliant good job and clean…

Guys were brilliant good job and clean afterwards well happy with it Thanks David & Scott

31 maja 2024
Opinia niezależna
Logo Richardson & Starling

Odpowiedź od Richardson & Starling

Thanks for the review, Keyllann. It's great to hear you are happy with the work carried out and we'll pass on your feedback to David and Scott.

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