Richardson & Starling Recenzje 

274
•
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Can't praise Irvin enough as he arrived on time respected my property & carried out the necessary work efficiently. Was surprised as expected a huge upheaval but everything was done with much less dis... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had excellent service from Richardson and Starling Dundee particularly due to the level of their communication, valuable survey by Steven McLeavy and detailed planning of the job to stop penetrat... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

George Buchanan and Josh Jones renewed my joists and floorboards in my kitchen replaced damp plasterboard and plastered the walls. They were very professional, efficient and very hard workers. The job... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From the initial enquiry call to R.S. With Danielle regarding what we needed & an appointment secured the next day from Marie with details of the Surveyor Craig Davidson attending our property was... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Uszczelnianie

Napisane przez firmę

As a company, we have built up an enormous store of knowledge on the causes of property decay and the best ways of stopping the rot and restoring the building. But it doesn't stop there. Our team of surveyors and technicians are always on the look-out for cutting edge industry-led initiatives to ensure that we can offer you the very best solutions to damp and condensation, wood rot, infestations and basement waterproofing. We give an honest appraisal and specify a minimum targeted treatment to deal with the problem and deliver value for money repairs. Being the property maintenance division of one of Scotland’s largest building contractors, we are able to see a property restoration through from start to finish. Once we have identified and repaired the fabric of your building, our sister companies can continue the restoration. When Richardson & Starling hand the building back to you, there will be nothing left to do except move in. We are also a founding member of the Property Care Association and are endorsed by the Government Trustmark scheme. Richardson & Starling has experience working across all sectors and have refurbished properties as diverse as office blocks and industrial units, granite villas and Victorian terrace housing. From restoring historic council buildings to ancient castles, you can rest assured that we have all the skills and knowledge to restore your building to its former glory. Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

274 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(274)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 28

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Thoroughly professional

Thoroughly professional. Explained everything and made me feel at ease. I would have no hesitation in recommending Richardson & Starling

19 maja 2025
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thank you for the review, Eddie. We're thrilled you are happy with the work carried out by the team. We look forward to working with you in the future.

Oceniono na 5 z 5

5 Star Service

My kitchen floor had suffered water damage from the garden. I'd had no luck being taken seriously off of many contractors until your company came to assess the damage. Your quick and reliable service is second to none.

Thank you to Brian, Ross and Michael who removed my kitchen units and replaced my floor. Everything was put back to an excellent standard...they even swept the floor and removed the covering which was protecting my carpet. The guys were fab, very professional, friendly and efficient. They kept me up to date with everything that was going on and the job was completed in the 2 day period that had been agreed on. You can tell by how nice my house was left that you all take pride in your work.

5 star service, I wouldn't use any other company.

Thank you to Roddy too for organising the job so quickly.

Kim - Ayr

22 kwietnia 2025
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thank you for the lovely review, Kim. We're thrilled to hear you are happy with the work carried out by the team, we'll pass on your comments to Brian, Ross, Michael and Roddy.

Oceniono na 1 z 5

DO NOT USE

DO NOT EVER USE THIS COMPANY. Half way through a 30 year guarantee and damp has appeared where previously treated, they are not interested in coming back to rectify it.
We are now in the process of starting legal proceedings.
To summarise If you want a damp company that will honour their guarantees then I sincerely advise you to NOT go with Richardson & Starling.

22 kwietnia 2025
Opinia niezależna
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Odpowiedź od Richardson & Starling

Good afternoon Mr Moore, our team will work with you to resolve the damp recurrence at your property and have been in contact with you to arrange the remedial damp works which are covered under the terms of the Richardson & Starling 30-year warranty.

Oceniono na 5 z 5

Fantastic job done couldnt thank them…

Fantastic job done couldnt thank them enough.

10 kwietnia 2025
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thanks for the review, Paige. It's great to hear you are happy with the work carried out by the team. We look forward to working with you in the future

Oceniono na 5 z 5

Great service

Great service. Had damp report done on house I was potentially going to buy. Survey carried out very quickly, provided verbal update after and written report within five working days. Report helped me make a decision about whether or not to proceed with buy. Decided not to based on thorough advice I was given. outcome could have been very different if I had not had not had report done. Would recommend.

4 kwietnia 2025
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thanks for the review, Gaby. We appreciate you giving feedback on your experience with us. Good luck in your property search!

Oceniono na 5 z 5

Richardson and Starling came to my home…

Richardson and Starling came to my home to treat dampness in my kitchen. They found it to be a bit more difficult job due to previous person fitting mish mash kitchen The guys couldn’t have been more considerate and sent for their foreman Alex . They managed to get around the problem and were here 2days. Cleaned up at end of job.Left me with temporary workspace until new kitchen is fitted. Would like to say a big thank to Aidan,Stuart and Brian Very much appreciated. First class job!
Jane Orr Falkirk

2 kwietnia 2025
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thank you for the review, Jane. We're thrilled to hear you are happy with the work carried out by the team and we'll pass on your comments to Aiden, Stuart, Brian and Alex.

Oceniono na 3 z 5

As we were away during the two weeks…

As we were away during the two weeks that Richardson & Starling were in our home replacing the floor joists and boards and also applying three coats of epoxy resin over the concrete solum then we can't comment on the actual work done.

But, we can comment on the condition our home was left in regarding dirty marks and scrapes on the walls and doors.
There was also a pile of screws scattered along the window ledge and a snapped cord pull from one of our Venetian blinds.
Although the job was in the kitchen/living room area they had been in the bedrooms and made use of the en-suite as well as the other bathroom.
The bathroom floor vinyl was subject to epoxy resin drips marks and marks from dirty footwear.
There was a hand towel which had been used to wipe dirty hands on and then screwed up and placed back on it's rail. A discarded centre from a toilet roll and an empty hand wash bottle were left above the hand basin.

To finish off, we then found out our Shark vacuum had been taken off it's stand , used and full of dirt etc., and then thrown back into the corner of the cupboard with the cable just thrown on top of it.
As I said before, we can't comment on the standard of work that was done to remove and replace the whole floor, but the conditions left behind were pretty poor.

The developer can confirm that this was as I stated.

6 października 2024
Opinia niezależna
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Odpowiedź od Richardson & Starling

We are sorry to learn about your experience after completion of the works at your property in October last year. Our contracts supervisor will be in touch to discuss this with you and your developer.

Oceniono na 5 z 5

I was worried about having work done in…

I was worried about having work done in my home for a few reasons,one being my rescue dog and cat who are extremely nervous but the noise was minimal and the work was carried out in 2 days,the men that done the work Brian and Aiden were extremely nice and friendly which helped a lot.they done a fantastic job and left the house immaculate.i was worried I would have a lot of mess to clean but they done it all. It was a pleasure having them in my home and the work they done was fantastic.

17 marca 2025
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thank you for the review, Liza. We're thrilled to hear you are happy with the work carried out by the team, we'll pass on your comments to Brian and Aiden.

Oceniono na 5 z 5

Professional work completed

Brian, Lewis and John were professional from start to finish, excellent job done,very happy with finished bathroom

12 marca 2025
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thank you for the review, Charlotte. We'll pass on your comments to Brian, Lewis and John.

Oceniono na 5 z 5

From the survey to finding the issue…

From the survey to finding the issue with condensation. I have been in contact with Zoe and Emma who are very helpful. Today the vent was installed, Irvine arrived on time, very friendly and did a great job. Left the room tidy. 5⭐️ Would recommend this company.

14 marca 2025
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thank you for the review, May. We are thrilled to hear you are happy with the work carried out by the team. We'll pass on your comments to Zoe, Emma and Irvine.

Oceniono na 5 z 5

Excellent service

Having had a lot of work carried out by R&S (Aberdeen), I have been happy with the service provided from the start. Mark, the surveyor, was excellent, going beyond what I had asked for to let me know about a much bigger issue he had discovered. Rachael in the office has been brilliant at communicating and very helpful when timescales have changed. Davie and Neil were brilliant workmen, very tidy and with excellent attention to detail. I was kept updated at all times - the work ran on, as it always does, but I was kept apprised of this and all the work was completed to a high standard. Any questions were answered quickly and efficiently, and any problems solved effectively. I would highly recommend.

13 marca 2025
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thank you for the review. We're delighted to hear you are happy with the work carried out by the team in Aberdeen and we'll pass on your comments to Mark, Rachael, Davie and Neil.

Oceniono na 5 z 5

Thanks so much for sorting our Kitchen

Thanks so much for sorting our Kitchen, please pass on my gratitude to Shawn (Joiner), his colleague, Garry (suveyor) and Paul (not sure think foreman). Although we had one or two challenges I did feel that your team had our back which is really reassuring. Also, you Zoe and Emma (office staff) have been great too, good one :)

18 lutego 2025
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thank you for the review, Peter. It's great to hear you are happy with the work carried out by the team. We look forward to working with you in the future.

Oceniono na 1 z 5

Unhappy with the service

Very disappointed in the level of service provided. We paid in advance for a survey and had to chase for the report and then no one responded when we asked for additional scope to be added.

10 marca 2025
Opinia niezależna
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Odpowiedź od Richardson & Starling

We apologise for the inconvenience. Can you please provide contact details so that we can resolve the matter for you.

Oceniono na 5 z 5

Wet room floor.

Just had work done to replace the flooring in my disabled wet room. The level of workmanship shows that the guys Norrie and Paul are a credit to the company. Both did a phenomenal job and have been neat and tidy and kept me informed of the work all the way through the job. I’m beyond pleased at the work the 2 lads have done today to fix a very damp and unsafe floor. So thank you its very much appreciated what you both did.

5 marca 2025
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thanks for the review, Geraldine. It's great to hear you are happy with the work Norrie and Paul carried out, we'll pass on your comments to them and look forward to working with you in the future.

Oceniono na 5 z 5

Prompt and comprehensive service

Prompt and comprehensive service and managed a delicate situation in my elderly parents house very professionally. Neil and team were first class dealing with a major dry rot issue.

16 września 2024
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thank you for the review, Keith. We are delighted to hear you are happy with the work carried out by the team, we'll pass on your comments to them and look forward to working with you in the future.

Oceniono na 5 z 5

Brilliant Company to use

From first telephone with Ashley, then Jodi who were both so pleasant and helpful. Then Surveyor Jason and all tradesmen who called were on time, totally professional,polite and helpful. I would have no hesitation in recommending this company. I used company 27 years ago and it still holds the same high standards today .

6 stycznia 2025
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thank you for the great review, Veronica. We're delighted to hear you are happy with the work carried out by the team, we'll pass on your comments to them.

Oceniono na 5 z 5

Great service lovely workmen highly…

Great service lovely workmen highly recommended left the job perfectly thank you very much ross and chris

17 lutego 2025
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thank you for the review, Emma. It's great to hear that you are happy with the work carried out by Ross and Chris.

Oceniono na 5 z 5

Great experience from start to finish

Great experience from start to finish, would definitely recommend!!

3 lutego 2025
Opinia niezależna
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Odpowiedź od Richardson & Starling

Thanks for the review, Sarah. We're delighted to hear you are happy with the work carried out by the team and look forward to working with you in the future.

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