Rex Gooding Estate Agents & Surveyors Recenzje 135

Wynik TrustScore: 4.5 na 5

4,7

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Oceniono na 5 z 5

I recently had the pleasure of working with Reah at Rex Gooding, and I couldn’t be more satisfied with the experience. From start to finish, Reah was professional, responsive, and incredibl... Zobacz więcej

Oceniono na 5 z 5

We have just started to rent a property through this company and they have been fantastic throughout, keeping us updated and the place is beautiful. Any issues they are there all the time for you.

Reakcja na opinię

Oceniono na 5 z 5

I have been renting a property that is manage by Rex Gooding for 20 years, Excellent service by Despoina in the office, always very helpful and quick to respond. The works that need to be done are car... Zobacz więcej

Oceniono na 5 z 5

Been dealing with Rex gooding now for 4 and half years renting ! Jackie was always there to help and give advice and friendly . Good experience all round with matience on property too .

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik w obrocie nieruchomościami

Informacje przekazane przez różne źródła zewnętrzne

Rex Gooding Estate Agents & Chartered Surveyors is an independent, third generation family-run Agency with property roots dating back to 1937. The Company specialises in the sale, letting and management of residential and commercial properties throughout Nottinghamshire, Leicestershire and Lincolnshire. We also have a dedicated team dealing with commercial property from valuation and development advice through to marketing, rent reviews and lease renewals. We are members of several governing bodies - RICS, ARLA, NAEA and The Property Ombudsman - meaning we follow a strict code of practice and can provide assurance of the highest level of service.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

135 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

The staff are friendly and very…

The staff are friendly and very helpful. If there is a problem with my rented property they quickly let me know and then follow with a reasonably priced solution - I have real peace of mind knowing that I don’t have to worry about anything to do with the management of the property.

20 lipca 2021
Opinia niezależna
Oceniono na 5 z 5

Rex Gooding have been looking after our rented properties

Rex Gooding have been looking after our rented properties in West Bridgford for many years. We have always found all the Staff to be exemplary - very efficient, very approachable and professional. In fact perfect in every way, even during these difficult pandemic times. A great recent example would be Alicia who organised a complicated changeover of tenancy with great organisational skills and attention to detail, while keeping us informed every step of the way. Congratulations to everyone at Rex Gooding!

16 kwietnia 2021
Opinia niezależna
Oceniono na 1 z 5

Thankfully house now sold

Thankfully house now sold, through another West Bridgford agent. Initially RG make all the right noises but experince shows they don't deliver. Disconnected, miscommunication. Their probabte valuation was also over by £50k compared to another valuer - HMRC were happy to accept the lower valuation saving us £20k in death duties. So RG would have cost us £20k extra in tax. You can do better.

11 kwietnia 2021
Opinia niezależna
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Odpowiedź od Rex Gooding Estate Agents & Surveyors

Your Solicitor at Actons told us we could not market the property without the other two executors agreement and instructed us to put everything on hold until the other two executors had signed the contract. This of course took a few weeks and in the meantime you instructed another Agent even though we had carried out and personally incurred the cost of professional photographs, floorplan, EPC and a video tour. If we had marketed the property we feel strongly that we would have achieved at least £695,000 (our probate valuation) as we have sold much smaller houses on this road for £650,000!!

Oceniono na 1 z 5

Been at the rented property for over 9…

Been at the rented property for over 9 years! Wouldn’t recommend Rex Gooding to anyone! Unprofessional, bad customer service, the staff are patronising, sarcastic and actually think they are better then everyone else. Jackie Richards needs to learn some manners when talking to tenants. They sent me a section 21 in the pandemic when they couldn’t, wasn’t even signed or dated, when got solicitors involved they suddenly had a change in tone and all of sudden became polite!! Ended up taking my dispute to TDS as they didn’t want to give me my deposit back, they had false claims against me.. rubbish company and even rubbish service!! Avoid at all costs!!!

24 marca 2021
Opinia niezależna
Logo Rex Gooding Estate Agents & Surveyors

Odpowiedź od Rex Gooding Estate Agents & Surveyors

Thank you for sharing this. I’m sorry to hear if we made you feel this way. We will discuss further internally. Our client was keen to sell the property, which is never an easy situation. At the end of the tenancy he asked us to seek some return from the deposit for the cleaning bill.

Oceniono na 5 z 5

Just want to share that Rex Gooding in…

Just want to share that Rex Gooding in West Bridgford Nottingham are Amazing there is particular young lady Reah who is Credit to the company. Any issues that i have addressed with prompt action shes on the case. The organisation does put leaders mangement to shame who where my previous agents. Talk about Duty of care and attention to detail i would recommend Rex Gooding 100%👍

3 marca 2021
Opinia niezależna
Oceniono na 1 z 5

Rex Gooding is the epitome of BAD…

Rex Gooding is the epitome of BAD customer service. What do they actually do all day?
They don’t return your calls.
They don’t return your emails.
They don’t send you receipts.
They don’t send you information they promise when they actually answer the phone.
They do lie.
Absolutely if I could give nil poi I would.
Bad.
Bad.
Bad.
Avoid at all cost getting involved with this company.

9 lipca 2020
Opinia niezależna
Logo Rex Gooding Estate Agents & Surveyors

Odpowiedź od Rex Gooding Estate Agents & Surveyors

Dear Paula
I’m sorry to read this. Is this regarding the £20 ground rent? I’m happy to discuss with accounts and get back to you. I’m sorry if you have had to chase this. If you would prefer to contact me direct please do - chloe@rexgooding.com.
Kind regards
Chloe

Oceniono na 1 z 5

Chloe at Rex Gooding

I could hardly believe the response I received from Chloe at Rex Gooding. How very unprofessional. I am so pleased that Jackie Richards was upset, as I was extremely upset when she messed up so many appointments and cost me money when I raced back home and no-one turned up. Perhaps when she becomes self-employed she will realize the hurt and damage, not to mention the money lost that I have suffered from her stupidity.

Incidentally I did not sublet the garage. That is libel. Kindly retract your silly reply Chloe or I will sue and I totally reject your disingenous wishes for my health, which I am pleased to state is fine.

Perhaps your time would be better spent getting the damage to the garage repaired, for which I was not responsible!! It is a health and safety issue and the residents at Leverton Court are much aggrieved.

1 maja 2020
Opinia niezależna
Oceniono na 1 z 5

Awful

Absolutely disgusted by behaviour of 3 different members of staff in the west bridgford branch. Extremely unhelpful and were mimicking me on the phone-Extremely sarcastic and ended the call in tears. Requested for an application that was then missed for a property myself and my partner wanted. So unprofessional.

4 października 2019
Opinia niezależna
Logo Rex Gooding Estate Agents & Surveyors

Odpowiedź od Rex Gooding Estate Agents & Surveyors

I am so sorry to read this. This is certainly not common practice for us, we are normally commended for our service in helping potential tenants. Can I ask which property you were applying for? Please do send me more detail and I can look into this. I can be contacted on chloe@rexgooding.com if you’d prefer.

As update I have just spoken to my business partner who advises that he overheard the conversation. I am sorry you didn’t get the property you wanted but I now understand you never filled in an application form. Several other applications were received on this property straight after the viewing, as such the references have already been done and the letting agreed. As we did not have an application from yourself we were not able to put you forward. I am sorry if you feel the process was not explained to you but please let us know if you have anymore queries. Best wishes, Chloe

Oceniono na 5 z 5

Can not rate Rex Gooding highly enough

Can not rate Rex Gooding highly enough.
From valuation right through to completion they provided outstanding customer service.
If we were to sell a property again Rex Gooding were be our only choice of estate agent.
Knowledgable , professional and family friendly service.

27 października 2017
Opinia niezależna
Oceniono na 5 z 5

Solid service

Solid service when viewing and throughout a relatively smooth purchase - not pushy for feedback on house viewings, but efficient with relevant communications when needed when purchasing. Knowledgeable and helpful across the team. While you don't get a choice of agents when buying a house, they would certainly be top of the list if we were to be selling a property in the near future.

11 czerwca 2017
Opinia niezależna
Oceniono na 5 z 5

My wife and I recently bought m

My wife and I recently bought a property through Rex Gooding, Bingham.
Very impressed with the regular contact and willingness to keep driving the sale/ chain forwards in order to meet the needs of those within it.
We were both very impressed with all that Lucy did in the later stages with the updates and also assisting in getting the solicitors to communicate and exchange the contracts.

Without hesitation I would recommend the agents to my friends/ family and colleagues in the future

11 czerwca 2017
Opinia niezależna

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