I ordered a new blade for my EGO mower. The wrong part (very similar but with a one digit difference in the part code) was sent out by mistake. After I had emailed them, Revill immediately sent out... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I needed spares for my Westwood ride on tractor mower. The damaged part (drive belt tension arm) is hard to identify. After a helpful telephone call, I sent a picture from my phone. Parts were ordered... Zobacz więcej
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The drive cable broke on our Cobra petrol mower so that the drive wheels could not be engaged. We struggled to find a replacement, but then came across Revill Mowers Ltd in Gloucestershire. A phone ca... Zobacz więcej
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Excellent service as always from Revill Mowers. We have bought several EGO products from them over the last few years, and when our EGO mower needed spare parts contacted them. It was immediately ava... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Based in the Forest of Dean, Gloucestershire, we are qualified specialists in lawn mower spares, garden machinery & turf care equipment. We are dealers for some of the worlds leading manufacturers including Cobra, Cub Cadet, EGO, Etesia, Hayter, Husqvarna, Toro and Westwood. You’ll find our showroom located in Tufthorn, on the outskirts of Coleford, in the Forest of Dean. Expert advice; qualified staff with over 30 years in the trade. Visitors welcome at our fully stocked showroom. Modern workshops for repairs and servicing. Spare parts department. We can offer sales, servicing, repairs and replacement spare parts for lawnmowers, mowers, garden tractors, ride-on mowers, lawn tractors, brush cutters, strimmers, trimmers, hedge trimmers, chainsaws, rotavators, cultivators, garden blowers, garden vacuums, garden shredders, trailers and all other types of garden machinery - whether for domestic or professional use. Offering Lawn Mower and garden machinery sales, service and repairs in Gloucestershire, Forest of Dean, Monmouthshire, Gwent, Herefordshire, South Gloucestershire, Avon, Wiltshire, Somerset, South Wales, Worcestershire. As well as this garden machinery spare parts and sales website, Revill Mowers also have a dedicated Cordless (Battery) Machinery website: www.revillcordlessgardens.co.uk and a dedicated robotic lawn mower website: www.revillroboticmowers.co.uk
Dane kontaktowe
Unit 11, Tufthorn Industrial Estate, GL16 8PJ, Coleford, Zjednoczone Królestwo
- 01594 810746
- contact@revillmowers.co.uk
- www.revillmowers.co.uk
4,8
Doskonała
324 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Easy to use website to find the parts i…
Easy to use website to find the parts i needed. And received them within a few days. will be using again when needed. would recommend them to any one thank you.
14 września 2020
Opinia niezależna
Odpowiedź od Revill Mowers Ltd
Thank you!
Got minimum payment of £9-95 postage…
Got minimum payment of £9-95 postage when arrived clearly states postage paid was £4-70 my opinion bit excessive for a cable would be more miffed if I only ordered a carburettor gasket, but got what I ordered within a couple of days so can’t be too unhappy
9 września 2020
Opinia niezależna
Odpowiedź od Revill Mowers Ltd
We appreciate your feedback and are glad that you received your cable swiftly. Happy mowing!
Good service a chap named George helped…
Good service a chap named George helped me with some part numbers i had he was great help and knew what he was talking about which really helped.Delivery time was not the best longer than i expected i did email to ask about delivery and was emailed back within the hour so good service part came next day and was perfect so thank you all at Revills.
8 września 2020
Opinia niezależna
Odpowiedź od Revill Mowers Ltd
Thank you for taking the time to leave this review.
Matt helped me to find a part for my…
Matt helped me to find a part for my Lawnflite mower and went above and beyond to speak to them directly so that we could order the correct part.
I was really impressed with his help and would strongly recommend them.
28 sierpnia 2020
Opinia niezależna
Odpowiedź od Revill Mowers Ltd
Thank you for your kind words, I will pass this review on to Matt. Please help spread the word about Revill Mowers!!
The service was fast friendly and…
The service was fast friendly and efficient
20 sierpnia 2020
Opinia niezależna
Odpowiedź od Revill Mowers Ltd
Thank you!
Cobra long handle hedge trimmer.
Phoned as item I needed was not on website. Within 10 mins appeared on website. Ordered and received within 2 days. Excellent service and help, thank you Revill Mowers.
18 sierpnia 2020
Opinia niezależna
Odpowiedź od Revill Mowers Ltd
Our website is a work in progress, thank you for giving us the opportunity to put the required part online.
Odpowiedź od Revill Mowers Ltd
Thank you for your kind words. Please tell your friends about us!
The Item I ordered was discontinued but…
The Item I ordered was discontinued but Charmaine kept on top of it until she had a replacement and kept me up to date by phone throughout. I wish customer service was always like this
29 lipca 2020
Opinia niezależna
Odpowiedź od Revill Mowers Ltd
Thank you for your kind words!
I’m very happy with the product
I’m very happy with the product, postage very quick . I would use revill mowers again for parts.
27 lipca 2020
Opinia niezależna
Odpowiedź od Revill Mowers Ltd
We look forward to dealing with you again! Thank you for your custom.
Unfortunately had a really bad…
Unfortunately had a really bad experience, delivery was late, despite requesting and being assured of next day delivery, but to compound matters required parts were not included which meant another 4 day delay and more costs.
What was worse was the lack of customer service, no apologies, no communication.
27 lipca 2020
Opinia niezależna
Odpowiedź od Revill Mowers Ltd
All we can do is apologise for the confusion in what parts you required. We sent the order out with free postage as way of apology.
As for next day delivery, I'm sorry that you got that impression but it is not something that we guarantee as it is out of our hands. We order the parts immediately with our suppliers but then rely on them to dispatch the goods. Even without the COVID situation we also cannot guarantee that couriers/royal mail will deliver in the promised timescale.
We did our best, we're sorry on this occasion that it wasn't good enough.
I made the order on July 8
I made the order on July 8, but still have not received the goods and there is no information about my order.
20 lipca 2020
Opinia niezależna
Odpowiedź od Revill Mowers Ltd
Your order was refunded on July 9th as you were unhappy that we had to order the parts you required direct from the supplier as we did not have them in our stock. The money should be showing in your PayPal Account. We replied to your email on July 9th also to inform you of the refund. If your refund is not showing then please contact us.
Easy to use website and very prompt…
Easy to use website and very prompt delivery.
11 lipca 2020
Opinia niezależna
Odpowiedź od Revill Mowers Ltd
Thank you for your review, please spread the word!
Excellent service and although I have…
Excellent service and although I have had to return the item as it was the incorrect part the returns process was straightforward. Communications could have been a little better but overall excellent service.
10 lipca 2020
Opinia niezależna
Odpowiedź od Revill Mowers Ltd
Thank you for your comments, taken on board your note about communications, this will be reviewed.
Great service
Your website is easy to navigate, found the part needed, you sent the correct part, part fitted, lawn cut, happy days! Seriously, very pleased with your set up and service and will use you from now. Thanks
28 czerwca 2020
Opinia niezależna
Odpowiedź od Revill Mowers Ltd
Thank you for your kind review, we look forward to receiving your custom again soon!
Delivery covers NI
Mower parts ordered and delivery cost cover postage to Northern Ireland and delivery was on time.
21 czerwca 2020
Opinia niezależna
Odpowiedź od Revill Mowers Ltd
We're happy to hear your order arrived safely, thank you.
Order parts on line they had what I…
Order parts on line they had what I needed and confirmed within 24 hours. First class people.
17 czerwca 2020
Opinia niezależna
Odpowiedź od Revill Mowers Ltd
Thank you!
amazing product which has removed all…
amazing product which has removed all previous problems in my garden appliances associated with regular fuel difficulties
17 czerwca 2020
Opinia niezależna
Odpowiedź od Revill Mowers Ltd
Thanks for taking the time to leave us a review!
Doświadczenie Trustpilot
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