RentTheSun Recenzje 

129
Wynik TrustScore: 3 na 5

3,2

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Good location but tiny flat with a useless fully furnished kitchen. No room for luggage and difficult to move around the bed. Common places dirty. Bath towels worn out, stained and scarce. Not a good... Zobacz więcej

Oceniono na 1 z 5

States in the ‘rules’ for booking their apartment that ONE guest needs to be over 25. We had 4 guests over 25, yet were somehow denied the property without any real reason at all. Now we have to delay... Zobacz więcej

Oceniono na 5 z 5

Right from our inquiry, we had prompt replies and everything was explained clearly.Accomodation was exactly what we expected ,clean,modern and complete with amenities (very good wifi connection)and we... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Wir haben wunderschöne Tage in Barcelona verbracht. Die Unterkunft war sauber und modern eingerichtet. WLAN war stabil und sehr gut. Es gab keine Beanstandungen zum Service. Wir werden die Wohnung in... Zobacz więcej

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Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

129 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,2

Wszystkie recenzje

(129)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

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Oceniono na 5 z 5

Gracias

El mejor personal para el servicio al cliente. Muy responsables y atentos a sus clientes. Hacen que la experiencia en Barcelona sea única.

27 sierpnia 2020
Opinia niezależna
Oceniono na 1 z 5

Stay U-Nique in Barcelona

Stay U-Nique in Barcelona: Bad communication, poorly equipped apartement and absolutely no service, when I asked for par example a chopping board or just one tea towel. Bad electrical sockets, bad lightning, glass shards on the terrace, noisy showerhead, building site as next door neighbor. Had to wait outside for half an hour with all my luggage to get in, because the buzzer didn't work and Stay U-Nique didn't want to reveal their phone number but contacted me from a secret number.

9 sierpnia 2020
Opinia niezależna
Logo RentTheSun

Odpowiedź od RentTheSun

Dear Peter,

We are very surprised to read your review, and sorry that you have had such an experience.

Regarding chopping board and tea towel, there are supposed to be chopping boards in the apartments, and if this was not the case, we would of course bring new ones to you immediately upon this having been brought to our attention. Regarding tea towels, this is something we have unfortunately had to remove from the apartments for sanitary reasons, and which is why we provide paper towels as replacement.

We are sorry to read that you found the electrical sockets, lighting, terrace and shower head not to be up to your standard, but we really wish you would have notified us of these during your stay, as opposed to after, so our 24/7 maintenance team could have corrected the issues.

Regarding the repair work being done in the apartment next door, albeit surely annoying, unfortunately we have no say in when people decide to do works in their apartments.

We are also sorry to read that you were waiting outside for 30 minutes due to "Stay U-nique not wanting to share their number", but we do not recognise this either. You can see our 24/7 number on Airbnb, and you should also have received it via our messages.

All in all, we are sorry for the troubles and the bad experience you have had, but also a bit surprised by it, as you during your stay showed interest in both extending your stay and even buying the apartment.

We hope we get a chance to host you again in the future to show you that we are not all bad!

The Stay U-nique Family.

Oceniono na 5 z 5

Amazing and very clean apartment , great service - highly recommended!

Apartment like new, everything you need is inside ! great price and location. Near to Metro.
RentTheSun is very professional company.Employees of the company are just lovely and very kind. They helped us with any questions or requests, beyond what they were required. Especially thanks to Rasmus and Kelly.
Sure we order from you again and recommend you to friends!

28 kwietnia 2015
Opinia niezależna
Oceniono na 5 z 5

Perfect

Posizione perfetta, vicina al centro ma non nella confusione. Personale cordiale, appartamento spazioso e moderno. Consigliatissimo!

7 kwietnia 2015
Opinia niezależna
Oceniono na 5 z 5

great place, great staff.

The place is very spacious and comfortable. the apartment was well cleaned. the location is good and there's a lot of nearby services. the staff is friendly and helpful. Great place ! highly recommended.

31 marca 2015
Opinia niezależna
Logo RentTheSun

Odpowiedź od RentTheSun

Hi Fahad,

Thanks a lot for your kind words, I am very happy you enjoyed your stay!
I hope to see you soon in Barcelona :)

Best regards,

Maho / Rent The Sun

Oceniono na 5 z 5

Clean, Spacious and Comfortable

The apartment was located in literally one minute walk from the Sagrada Familia and subway station. Can reach every major attractions in the city very conveniently, and still, away from traffic noise. Facilities were all new and very funtional. Especially, the kitchen was perfectly equipped, including all small kitchen supplies. And also, all the staff are very frıendly and very helpful. I will never hesitate to recommend RentTheSun or choose them again.

16 marca 2015
Opinia niezależna
Logo RentTheSun

Odpowiedź od RentTheSun

Dear Min,

Thank you so much for the 5 stars!
We are very happy to know that you liked the apartment and that you had a pleasant stay here in Barcelona.
We hope to welcome you here again in the future!
Have a fantastic day ;)

With kind regards,
Maria / Rent The Sun

Oceniono na 5 z 5

Superservice i Barcelona

Havde et fantastisk ophold i barcelona sidste sommer. Vi blev mødt af en medarbejder fra rent the sun i lejligheden hvor vi fik diverse tips omkring byen. lejligheden bød på alt hvad der skulle være og samlet set levede det hele mere end op til vores forventninger. Har nu igen bestilt et ophold i Barcelona igennem rent the sun.

22 lutego 2015
Opinia niezależna
Logo RentTheSun

Odpowiedź od RentTheSun

Hej Kim! :-)

Vi er utrolig glade for at du kunne lide dit ophold, sidst du var her i Barcelona og at du var tilfreds med vores kundeservice og at vi kunne leve op til dine forventninger.

Jeg kan også nævne at vi er meget stolte over at du vælger os igen!

Vi glæder os til se dig igen meget snart!

Med venlig hilsner

Sahin // Rent The Sun

Oceniono na 5 z 5

Sehr gute Unterkunft mit Super Service

Wir haben wunderschöne Tage in Barcelona verbracht. Die Unterkunft war sauber und modern eingerichtet. WLAN war stabil und sehr gut. Es gab keine Beanstandungen zum Service. Wir werden die Wohnung in jedem Fall weiter empfehlen.
Besonders der Service bei der Beschaffung der Fußballkarten hat uns gefallen. Das Personal war freundlich und absulut hilfsbereit.

18 lutego 2015
Opinia niezależna
Oceniono na 5 z 5

Simply PERFECT!

We spent almost a week in this Apartment Aribau 226. We were just so lucky to find this. For a good price, we were four people with an own room each, being the apartment very wide and clean. Located in a very good place of Barcelona, with good connections to everywhere. Besides the facilities, I must say the staff was very kind and helpful (all of them!) so of course this will be my first option in future trips to Barcelona.

10 lutego 2015
Opinia niezależna
Logo RentTheSun

Odpowiedź od RentTheSun

Hi Eduardo,

Thank you for kind words!

We cannot wait to have you back :)

Josh / RentTheSun

Oceniono na 5 z 5

The best place in Barcelona! Go for it!

We were so lucky to find this amazing place in the heart of Barcelona. The location could not be better, right on the major street, close to all the major places of interest. The apartment itself was neat, clean, huge and pleasant. But what really made our stay unforgetable is the care that we got from the staff. Our manager was Josh, an absolutely charming person and extremely helpful. We met several other members of the team and can say all guests are taken good care of. If you are selecting among several options, this one is the ideal combination of everything. A huge grocery store is in the same building, a nice old cafe is in the building, a big department store is around the corner and a cool walking street with cafes and bars is in a 5-minute walk.

15 stycznia 2015
Opinia niezależna
Logo RentTheSun

Odpowiedź od RentTheSun

Hi Natalia,

It was an absolute pleasure looking after you!

We hope you come and stay with us again soon!

Josh / RentTheSun

Oceniono na 5 z 5

great company with so helpfull staff

I was with friends this weekend in appartment in Barcelona, Carrer Aribau 226. From first moment all was perfect. Dear young lady Leanne gave us usefull information, show big and comfort appartment for very resonable price, second morning I received mail from her if everything was OK with our first night in appartment... Graet recomendation, nice position, beautifull appartment and so nice staff

13 stycznia 2015
Opinia niezależna
Logo RentTheSun

Odpowiedź od RentTheSun

Hi Tomislav,

Thank you for the kind words about the staff :)

We hope you come and stay with us again soon!

Josh / RentTheSun

Oceniono na 5 z 5

Fantastic Service

Really fab service from the rental agency. Prompt with responses, dealing with queries and resolving any questions we had. Would definately use again and would recommend.

7 stycznia 2015
Opinia niezależna
Logo RentTheSun

Odpowiedź od RentTheSun

Hi Ruth,

Thank you for your lovely feedback!

We cannot wait to have you back with us again

Josh / RentTheSun

Oceniono na 5 z 5

Lovely Apartment

We had a great week in Eixample at RentTheSun's apartment. Lovely, high ceilings, well maintained and a terrific location (albeit on quite a busy street). Clean and simply (but nicely) furnished. All lead up communication and the dealings we had on arrival and departure were first class. I would highly recommend for a short stay, and we thought it was reasonably priced for what it is.

5 stycznia 2015
Opinia niezależna
Logo RentTheSun

Odpowiedź od RentTheSun

Hi Oliver,

Thank you for the feedback and I am glad to hear you enjoyed your stay :)

We hope you come and stay with us again soon!

Josh / RentTheSun

Oceniono na 5 z 5

Empresa séria e equipe muito profissional.

As meninas que nos receberam são muito simpáticas e foi muito fácil a comunicação,tanto por e-mail,whatsapp e telefone.Quando chegamos ao local elas já estavam nos esperando, ficamos uma noite no apartamento escolhido,mas como ocorreu um problema na parte elétrica e no dia seguinte era feriado,para não correr nenhum risco fomos transferidos para um apartamento superior na calle tuset com 3 dormitórios maravilhoso,muito limpo e equipado com vários eletrodomésticos,toalhas limpas,sabonetes,capsulas para café expresso,ótima TV ,enfim completo para ótima estadia.Sim eu voltaria a me hospedar com esta empresa !!Eles foram muito profissionais e atenciosos com as nossas necessidades.Obrigada e até a próxima .

17 listopada 2014
Opinia niezależna
Logo RentTheSun

Odpowiedź od RentTheSun

Caro Carla,
Muito obrigado por seus comentários, estou muito satisfeito que sua estadia seja você por favor!
Nós esperamos vê-lo em breve em Barcelona.
Maho / RentTheSun

Oceniono na 5 z 5

Great service and appartment!

The appartment was really big, clean, comfortable and the service was GREAT! Thank you Leanne!

Veel succes met je stage in Barcelona!

Carlo en de rest

28 października 2014
Opinia niezależna
Logo RentTheSun

Odpowiedź od RentTheSun

Hello Carlo.

Thank you very much for all those nice words about us :-)

We really appreciate it! We always do our best to give our customers the best and the highest service and We are happy to hear that we have reached your expectations.

Dankjewel van Leanne! ;-)

Best Regards,
Sahin / RentTheSun

Oceniono na 5 z 5

Amazing apartment with fantastic customer service

We hired a beautiful 8 person apartment in Barcelona for business use while we attended a conference and we were not disappointed.
The apartment is superb, in a great area.
Celina and the team were extremely helpful and accommodating, making this a perfect choice for our company.
We will definitely be using them again.

28 października 2014
Opinia niezależna
Logo RentTheSun

Odpowiedź od RentTheSun

Hi Alex. Thank you for such a nice review!

It was great to meet your colleagues and I am glad you enjoyed your stay with us. Hope the conference also went well :)

If you ever come back again, I will be more than happy to welcome you in Barcelona again!

All the best,

Celina/ RentTheSun

Oceniono na 5 z 5

The best appartement ever!

Fantastisch verblijf! Super goed bedden, heel modern! Op en top!

13 października 2014
Opinia niezależna
Logo RentTheSun

Odpowiedź od RentTheSun

Thank you very much for the good review, Nathalie!

We are very happy that you enjoyed your stay in our apartment.

We kijken ernaar uit om je weer te zien in Barcelona. :-)


Best Regards,
Sahin / RentTheSun

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