Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Colton is so well spoken and he makes it easy to understand the steps needed to complete my on-boarding. He is easy to reach and so incredibly knowledgeable about the software. The layout of the sof... Zobacz więcej

Oceniono na 5 z 5

Great customer service. The team is very quick to respond, knowledgeable, and genuinely helpful. It’s refreshing to work with a company where you can actually reach a real person who understands... Zobacz więcej

Oceniono na 5 z 5

Rentec has made it possible for my husband and I to run a 21 unit portfolio while both maintaining fulltime employment with 3 young children. We absolutely could not do it without them. Support is top... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Love this property management software! I've been using it for years and it just keeps getting better. Their customer support is outstanding. Keep up the great work!

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

42 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Awesome service.

Awesome service.
Rentec direct is very easy to use with lot of knowledge base at hand.
They assigned a person(colton green) to me to help me with any issues .
Colton is very helpful and available to answer my questions.
Highly recommend them

6 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Top Notch Support!

Sha has been incredibly helpful in getting our account set up. The responsiveness and support from Rentec have been superb from the beginning, and I’m excited to be partnering with them moving forward. The system is exactly what we needed and is much more user friendly than QuickBooks!

3 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Hard to learn

Hard to learn. Banking info from Forte is terrible. Very time consuming to see who has paid.

3 marca 2026
Opinia niezależna
Logo Rentec Direct

Odpowiedź od Rentec Direct

Thank you for your feedback. We've partnered with Forte specifically for their industry-leading security standards, though we recognize that these rigorous safety protocols can make the initial setup more intensive than expected. We apologize for the frustration this caused. Please know these measures are in place to provide the highest level of protection for your account and the entire Rentec Direct community. Once this one-time configuration is complete, I expect the rest of your experience to be very smooth.

Oceniono na 5 z 5

Customer Support Transcends The Best

The representative I worked with today was Traci. She was a consummate professional, knowledgeable, patient, and understanding individual. It is great to see a company that values good ol’ quality customer service.

We recently moved from DoorLoop to Rentec Direct, and I have no regrets. While the software might lack a few capabilities that DoorLoop offers, the quality of customer service, including their responsiveness, makes up for this. We are a customer for life!

2 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Rentec is always quick to reply to my…

Rentec is always quick to reply to my requests for information. I love the product and company!

24 lutego 2026
Opinia niezależna
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Odpowiedź od Rentec Direct

Thank you, Ellie! We're glad to hear that you're having a good experience; we are always here when you need us!

Oceniono na 5 z 5

Quick to respond and knowledgeable

I'm super happy with the technical assistance I receive with Rentec Direct. They are quick to respond and very knowledgeable. Thank you Myra B!

23 lutego 2026
Opinia niezależna
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Odpowiedź od Rentec Direct

Thank you for taking the time to review, Molly! Myra is always happy to help, and we'll be sure to pass along your thanks!

Oceniono na 5 z 5

I asked a question about accounting in…

I asked a question about accounting in Rentec that I was having trouble figuring out. Myra answered my question by showing exactly what I had done wrong and it fixed my problem immediately. I want to thank Myra for going beyond giving a standard answer and finding the solution herself.
We have been using Rentec several years now and it has made our office work smoother and efficiently.

20 lutego 2026
Opinia niezależna
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Odpowiedź od Rentec Direct

Thanks, Frances! We're glad your question was answered; Myra is always happy to help! We'll be sure to pass along your thanks to her, and we're glad you're having a good experience with the software.

Oceniono na 5 z 5

"Great Experience"

What made me have a "great" experience, is the courtesy and professionalism that was shown to me during the conversation. I needed help and Myra went above and beyond helping me, in dialogue that I could relate to.

20 lutego 2026
Opinia niezależna
Logo Rentec Direct

Odpowiedź od Rentec Direct

Thank you for taking the time to review, Sandra! Glad to hear that you're having a great experience, and we'll be sure to pass along your thanks to Myra. Please reach out whenever you need!

Oceniono na 5 z 5

I want to thank Colton from RentTech…

I want to thank Colton from RentTech Direct for the outstanding support.

He has been great to work with — always very responsive and quick to reply. As someone new to RentTech and also newly launching a property management company, I had quite a few questions, and Colton took the time to clarify everything clearly and patiently.

His support made the onboarding process much smoother and gave me confidence moving forward. I truly appreciate his professionalism and efficiency.

Highly recommend!

18 lutego 2026
Opinia niezależna
Logo Rentec Direct

Odpowiedź od Rentec Direct

Thanks, Paula! Colton loves ensuring that our clients become experts with the software. We're glad to hear you feel confident moving forward, and we're always here when you have any questions!

Oceniono na 5 z 5

Colton has been a pleasure to work with…

Colton has been a pleasure to work with and extremely helpful throughout the entire set up of my account!

17 lutego 2026
Opinia niezależna
Logo Rentec Direct

Odpowiedź od Rentec Direct

Thank you for taking the time to review, Julia! So glad to hear you had a good setup experience; we'll be sure to pass along your thanks to Colton!

Oceniono na 5 z 5

10+ year client of Rentec

I've been using Rentec for over a decade. The tech support is 👍🏼! Denys is especially helpful and works through any issue until there is no longer an issue.

11 lutego 2026
Opinia niezależna
Logo Rentec Direct

Odpowiedź od Rentec Direct

Thank you, Marianne! It's always great to hear from long-term clients, and wonderful to hear that you're having a good experience. Our team is always here when you need us, and we'll be sure to pass along your thanks to Denys!

Oceniono na 5 z 5

thanks always!

thanks! your customer service is always quick and helpful!

5 lutego 2026
Opinia niezależna
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Odpowiedź od Rentec Direct

Thank you for taking the time to review, Nick! Glad to hear you had a good experience with our team! Don't hesitate to reach out whenever you need!

Oceniono na 5 z 5

Colton is the best

Colton is the best. He is quick and very responsive. He is the best.

5 lutego 2026
Opinia niezależna
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Odpowiedź od Rentec Direct

Thanks, Christine; Colton is wonderful, and he loves helping our clients become experts with the software! Don't hesitate to reach out if you have any questions!

Oceniono na 5 z 5

Kathryn and the rest of the Rentec…

Kathryn and the rest of the Rentec Direct staff is terrific. I've been with them over 8 years. The most recent experience was Kathryn getting back to me on a Sunday right before a tax deadline. I love the property management software, the tools it has for tax time and tax filing, and most of all , the quick customer service and response like the ability to talk to a human being both via email and phone call. Thank you RD.

3 lutego 2026
Opinia niezależna
Logo Rentec Direct

Odpowiedź od Rentec Direct

Thank you for taking the time to review! We love hearing from long-time clients. Kathryn is always dedicated to ensuring that our clients have all the tools to make daily tasks and tax time as smooth as possible. So glad you had a good experience, and we'll be sure to pass along your thanks to Kathryn! Don't hesitate to reach out whenever you need; we're always here to help!

Oceniono na 5 z 5

Thanks, Colton!

Colton is patient, knowledgable and helpful.

3 lutego 2026
Opinia niezależna
Logo Rentec Direct

Odpowiedź od Rentec Direct

Thanks for taking the time to review, Diane! We'll be sure to pass along your thanks to Colton!

Oceniono na 5 z 5

As a new landlord

As a new landlord, getting started felt a little overwhelming, but Rentec Direct made the process easy from day one. Their team was professional and very supportive, especially Jesse, who kept calling and checking in to make sure everything was going well and that I was comfortable using the software. He took the time to walk me through everything step by step, which I really appreciated. The platform is easy to use, and the monthly rate is very reasonable for everything you get. Overall, it’s been a great experience, and I’m glad I chose Rentec Direct.

1 lutego 2026
Opinia niezależna
Logo Rentec Direct

Odpowiedź od Rentec Direct

Thank you, Moe! It's great to hear you've been working well with Jesse; he always enjoys working with clients and helping them become experts at using the program. So glad to hear you're having a great experience! Don't hesitate to reach out whenever you need. We're always here when you need!

Oceniono na 5 z 5

They have great customer service

They have great customer service. Simple to set up demos and help during set up. Love their system

2 lutego 2026
Opinia niezależna
Logo Rentec Direct

Odpowiedź od Rentec Direct

Thank you for taking the time to review, Rosalina! We're glad you're finding the software easy to set up and navigate. We're always here whenever you have any questions!

Oceniono na 5 z 5

#1 Customer Support Team

I have worked at varying levels of access with the Rentec Direct system for a little over 1 year now. To this point, I have found their customer support to be second to none! What a great team!

3 lutego 2026
Opinia niezależna
Logo Rentec Direct

Odpowiedź od Rentec Direct

Thank you for taking the time to review, Bobbi! It's great to hear that you've had such a good experience with our customer support. We're always here whenever you have questions!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej