Colton is so well spoken and he makes it easy to understand the steps needed to complete my on-boarding. He is easy to reach and so incredibly knowledgeable about the software. The layout of the sof... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great customer service. The team is very quick to respond, knowledgeable, and genuinely helpful. It’s refreshing to work with a company where you can actually reach a real person who understands... Zobacz więcej
Rentec has made it possible for my husband and I to run a 21 unit portfolio while both maintaining fulltime employment with 3 young children. We absolutely could not do it without them. Support is top... Zobacz więcej
Reakcja na opinię
Love this property management software! I've been using it for years and it just keeps getting better. Their customer support is outstanding. Keep up the great work!
Informacje dotyczące firmy
Dane kontaktowe
231 SW I St, 97526, Grants Pass, Stany Zjednoczone
- 800-881-5139
- success@rentecdirect.com
- www.rentecdirect.com
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Team is very responsive
Awesome service.
Awesome service.
Rentec direct is very easy to use with lot of knowledge base at hand.
They assigned a person(colton green) to me to help me with any issues .
Colton is very helpful and available to answer my questions.
Highly recommend them
It was so easy to repair with the clear…
It was so easy to repair with the clear and concise instructions I received, thank you
Top Notch Support!
Sha has been incredibly helpful in getting our account set up. The responsiveness and support from Rentec have been superb from the beginning, and I’m excited to be partnering with them moving forward. The system is exactly what we needed and is much more user friendly than QuickBooks!
Hard to learn
Hard to learn. Banking info from Forte is terrible. Very time consuming to see who has paid.

Odpowiedź od Rentec Direct
Customer Support Transcends The Best
The representative I worked with today was Traci. She was a consummate professional, knowledgeable, patient, and understanding individual. It is great to see a company that values good ol’ quality customer service.
We recently moved from DoorLoop to Rentec Direct, and I have no regrets. While the software might lack a few capabilities that DoorLoop offers, the quality of customer service, including their responsiveness, makes up for this. We are a customer for life!
Rentec is always quick to reply to my…
Rentec is always quick to reply to my requests for information. I love the product and company!

Odpowiedź od Rentec Direct
Quick to respond and knowledgeable
I'm super happy with the technical assistance I receive with Rentec Direct. They are quick to respond and very knowledgeable. Thank you Myra B!

Odpowiedź od Rentec Direct
I asked a question about accounting in…
I asked a question about accounting in Rentec that I was having trouble figuring out. Myra answered my question by showing exactly what I had done wrong and it fixed my problem immediately. I want to thank Myra for going beyond giving a standard answer and finding the solution herself.
We have been using Rentec several years now and it has made our office work smoother and efficiently.

Odpowiedź od Rentec Direct
"Great Experience"
What made me have a "great" experience, is the courtesy and professionalism that was shown to me during the conversation. I needed help and Myra went above and beyond helping me, in dialogue that I could relate to.

Odpowiedź od Rentec Direct
I want to thank Colton from RentTech…
I want to thank Colton from RentTech Direct for the outstanding support.
He has been great to work with — always very responsive and quick to reply. As someone new to RentTech and also newly launching a property management company, I had quite a few questions, and Colton took the time to clarify everything clearly and patiently.
His support made the onboarding process much smoother and gave me confidence moving forward. I truly appreciate his professionalism and efficiency.
Highly recommend!

Odpowiedź od Rentec Direct
Colton has been a pleasure to work with…
Colton has been a pleasure to work with and extremely helpful throughout the entire set up of my account!

Odpowiedź od Rentec Direct
10+ year client of Rentec
I've been using Rentec for over a decade. The tech support is 👍🏼! Denys is especially helpful and works through any issue until there is no longer an issue.

Odpowiedź od Rentec Direct
thanks always!
thanks! your customer service is always quick and helpful!

Odpowiedź od Rentec Direct
Colton is the best
Colton is the best. He is quick and very responsive. He is the best.

Odpowiedź od Rentec Direct
Kathryn and the rest of the Rentec…
Kathryn and the rest of the Rentec Direct staff is terrific. I've been with them over 8 years. The most recent experience was Kathryn getting back to me on a Sunday right before a tax deadline. I love the property management software, the tools it has for tax time and tax filing, and most of all , the quick customer service and response like the ability to talk to a human being both via email and phone call. Thank you RD.

Odpowiedź od Rentec Direct

Odpowiedź od Rentec Direct
As a new landlord
As a new landlord, getting started felt a little overwhelming, but Rentec Direct made the process easy from day one. Their team was professional and very supportive, especially Jesse, who kept calling and checking in to make sure everything was going well and that I was comfortable using the software. He took the time to walk me through everything step by step, which I really appreciated. The platform is easy to use, and the monthly rate is very reasonable for everything you get. Overall, it’s been a great experience, and I’m glad I chose Rentec Direct.

Odpowiedź od Rentec Direct
They have great customer service
They have great customer service. Simple to set up demos and help during set up. Love their system

Odpowiedź od Rentec Direct
#1 Customer Support Team
I have worked at varying levels of access with the Rentec Direct system for a little over 1 year now. To this point, I have found their customer support to be second to none! What a great team!

Odpowiedź od Rentec Direct
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







