I contacted Red Gorilla with a problem on an item which my wife had bought and was looked after by Katy Jones who dealt with the issue immediately and sent out a replacement without any delay. If e... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was an easy website to use. My only negative about the product is that the design of the woodchip fork is not very good for picking up smaller nuggets of poo as the two outer prongs are shorter,... Zobacz więcej
Too early to review the 38 litre buckets I bought but in my experience the handles on similar buckets break very quickly so I am hopeful these buckets will last longer. The handles certainly look str... Zobacz więcej
I ordered a red plastic fork from Red Gorilla, I’ve already got a blue one, but it’s very popular in the yard so we needed another! Unfortunately the original courier didn’t make any attempt to make... Zobacz więcej
Informacje dotyczące firmy
- Dostawca sprzętu
- Sprzedaż płodów rolnych
- Dostawca maszyn budowlanych
- Dostawca budynków ogrodowych
- Stajnia
Napisane przez firmę
Red Gorilla is UK leader in everything plastic, from our famous Gorilla Tubs and Gorilla Plas to our Brooms and eco friendly Tyre Rubber collection. We supply everyone from small hardware stores, hobbyists, tradespeople to buying groups and large retailers so you can be confident we have something for you. Why not visit our website today.
Dane kontaktowe
21 Moat Way, LE9 8EY, Barwell, Zjednoczone Królestwo
- 01455 848184
- customerservices@redgorilla.red
- www.redgorilla.red
4,8
Doskonała
133 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fast Delivery and really good product
25 lipca 2024
Odpowiedź od Red Gorilla
Hi Joe, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Absolutely great experience
Absolutely great experience, really loved my order. Will definitely order again. Definitely recommended AAAAAAAAAAAAAAAAAAAAAAAA
25 czerwca 2024
Odpowiedź od Red Gorilla
Hi May, thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!
Fantastic customer service
Fantastic customer service.
Really quick and efficient, thank you.
25 czerwca 2024
Odpowiedź od Red Gorilla
Hi Sophie, thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience with us. Your feedback motivates us to continue providing exceptional service to all our customers.
Good quality product delivered quickly.
28 maja 2024
Odpowiedź od Red Gorilla
Hi Karen, Thanks for the 5-star review! We are pleased you are happy with your product and the delivery and hope to do business with you again in the future.
Thanks
Team Red
Great value and service
Good value delivered quickly and as expected a great product
24 kwietnia 2024
Odpowiedź od Red Gorilla
Thank you for your 5-star review, it is very much appreciated!
Repurposed bin lid.
I bought a bin lid not to go on a bin but as a planter for succulents. The planters were £35. My bin lid was £8 . It looks fabulous dug in to the garden.
24 kwietnia 2024
Odpowiedź od Red Gorilla
Thank you for your 5-star review, what a brilliant way to use our bin lids, we would love to see a photo on our socials if at all possible. Please contact marketing@redgoilla.red if you are interested. Many thanks.
The tubs are perfect (I’m from the…
The tubs are perfect (I’m from the Netherlands and took them home) I used them already!
And delivery was on time.
24 kwietnia 2024
Odpowiedź od Red Gorilla
Thank you for the 5-star rating! We are thrilled to know that you love our tubs. Our team get great motivation form hearing positive, it's much appreciated.
Brilliant customer service
I had a few issues with delivery. I spoke to Charlie Turner who dealt with the issue politely, swiftly and to a standard above necessary.
Would highly recommend the company and will be ordering again!
1 maja 2024
Opinia niezależna
Odpowiedź od Red Gorilla
Hi Emma, thank you for the 5-star rating - it's much appreciated! We are thrilled to hear your issue was resolved swiftly and will pass on your positive feedback to Charlie.
Kind regards
Team Red Gorilla
Lovely products and a good price
Lovely products and a good price, delivery was slow but the delivery man was very helpful.
24 kwietnia 2024
Odpowiedź od Red Gorilla
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Sales over functionality
Ordering and delivery is easy, and the variety of products and colours in the range is excellent. Everything looks great. However, since Red Gorilla took over the products from Tubtrugs, products aren't as sturdy or comfortable to use. Handles dig into your hands and they break more easily. The shopping baskets were much better without the holes in the bottom. Before you could put them down on outside on wet concrete without the contents getting wet. Such a shame.
26 marca 2024
Odpowiedź od Red Gorilla
Thank you for your feedback. We are sorry to hear you are not happy with the product that you received. We would like to reassure you that we take the quality of our products very seriously, which is why they are all independently tested for strength and durability, and are constantly reviewed and improved.
Though we are no longer using the brand name Tubtrugs™, as we rebranded to Red Gorilla® in 2018, our manufacturing processes and commitment to quality have not changed, nor have we changed hands or merged with any other companies.
Our Cesto Shopping Tote product was reworked some time ago. The resounding benefit of the Cesto is its breathability and the changes to the base were to improve this, as well as avoiding water pooling in the bottom if used with wet contents. The Cesto Shopping Tote’s handles are pressed with a square edge on the inside of the handle, and we are aware that some people have found this to be uncomfortable, so we are looking into ways to make them more comfortable.
Ordered these for my husband to use at…
Ordered these for my husband to use at work, he said they are well made and are sturdy and good for the fittings he stores in them. Delivery took over a week so that was quite long and he could of done with them quicker so that's why I have only given 4 stars.
26 marca 2024
Odpowiedź od Red Gorilla
Thank you for taking the time to leave a review – it’s much appreciated.
We are pleased your husband is happy with the product but sorry you had to wait a little longer than expected for delivery. Our standard delivery is up to 5 working days, if you include bank holidays and weekends this can be a little longer. For urgent orders, we offer an express delivery service.
I hope this helps.
Many thanks
Red Gorilla
Odpowiedź od Red Gorilla
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
unfortunately didnt factor in Easter…
unfortunately didnt factor in Easter Break into the order purchase and delivery, (my fault, still waiting for delivery but Evri not the best in my area. However am reassured that the product is on the way and its quality is a given as long term adoptee
26 marca 2024
Odpowiedź od Red Gorilla
Thank you for taking the time to leave us a review. We are thrilled to hear that you love our products and hopefully, you should have or will soon receive your delivery.
Any problems let us know.
Kind regards
Red Gorilla
Odpowiedź od Red Gorilla
We’re pleased you are happy with our service and hope to see you again soon. Thanks for your review!
Received the wrong product
Received the wrong product, emailed to say what had happened and still not received a reply 3+ days
26 lutego 2024
I love this product
I love this product! Being a horse owner with health issues I struggle with heavy items but this is brilliant,my second one I have bought,not as much bending down either
26 stycznia 2024
Not received
Not received. Left in full view of passing traffic outside a closed factory on a Saturday and stolen.
26 stycznia 2024
Excellent product
Excellent product, good quality, easy to use website, fairly priced and swift delivery. First class company.
25 stycznia 2024
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