We are tenants and recently our fridge freezer that came as part of the tenancy stopped working. In less than 5 working days of reporting we have taken delivery of a new fridge freezer. We are so grat... Zobacz więcej
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We are tenants and recently our fridge freezer that came as part of the tenancy stopped working. In less than 5 working days of reporting we have taken delivery of a new fridge freezer. We are so grat... Zobacz więcej
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Katie Ryalls was the estate agent who helped me secure the house we wanted. Communication was always clear and as a first time buyer it can be a bit confusing but Katie suggested both the morgage adv... Zobacz więcej
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The staff at Redbrick were amazing. They kept me updated all the time. They won't over and above ensuring I knew exactly what was going on. Took clients to view and updated after every viewing. Woul... Zobacz więcej
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We dealt with Katie who walked us through the sales process and showed potential purchasers around. Our house was under offer in 2 weeks and we had multiple offers for our full asking price. Highly re... Zobacz więcej
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An award-winning local independent estate agent, selling and letting homes across Sheffield and Chesterfield. We are a team of over 80 property specialists with expertise and experience in residential sales, lettings and new homes. Great service and incredible marketing are our passion, so whether you're selling, letting, or searching for something new, we're here to help you find your place.
13-15 Glumangate, S40 1TX, Chesterfield, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 80% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Avoid immediately, shocking photographs and video was even worse, communication absolutely shocking, very poor advertising. Seriously avoid and go elsewhere. Crystal peaks at Sheffield especially. Took redbrik over 9 months to sell our property and even let another agent advertise. Other agent had 2 viewings booked in within 1 week. Knew we had to sell as purchased the new property through them. Couldn't arrange accompanied viewing even though we were on holiday at the time. The new buyers were told they couldn't view our property until theirs was marked as sold, how many people were informed of this. On first accompanied viewing the guy didn't know the area. Tried getting in the front with the back door key, left lights on, door unlocked and alarm not set. Shocking.. seriously AVOID

Odpowiedź od Redbrik
As a landlord I didn't receive a good enough service from Redbrik. They failed to provide enough evidence of damage caused by tenants which ended up costing me money. Their laissez-faire approach to urgent repairs meant a water leak did far more damage than it should have. The agent dealing with my property was inexperienced and didn't know about buildings.

Odpowiedź od Redbrik
Our experience with buying a house with redbrick based in 2021 was amazing. They made it such an easy process for us going above and beyond at every opportunity. We then later used redbrick to sell a different property in early 2023 and experienced the great service and support once again. Thank you Redbrick for all your support, you made such a stressful process so much easier for us. I would highly recommend.

Odpowiedź od Redbrik
Professional & organised and a great service from all the girls in lettings.

Odpowiedź od Redbrik

Odpowiedź od Redbrik
We use Redbrik for our rental properties and also to sell properties we have sold and bought.
Absolutely flawless service from everyone we have ever dealt with.
I have to mention Ross is particularly helpful in all regards.
If you are thinking of selling, buying or renting, without a shadow of a doubt, I would recommend the Redbrik team!

Odpowiedź od Redbrik
We have sold our last 2 houses through Redbrik and have always found the service 5*.
From pulling everything together very quickly ( as we needed to get on the market asap ) the communication, viewings carried out while we were on holiday, support and honest opinions as well as getting us more than the asking price.
The easiest 5* rating to give, I have and will continue to recommend Redbrick to anyone going on the market.

Odpowiedź od Redbrik
Great experience from start to finish selling our home! Approachable staff willing to answer all our questions and keep us updated with the progress of the sale

Odpowiedź od Redbrik
Amazing service from start to finish.
A great company who deliver what they promise. From the initial valuation right up until completion they were caring, understanding and prompt always. Will definitely use again.

Odpowiedź od Redbrik
Avoid avoid avoid this agent for tenancy agreement both tenants and landlords, beware!!!. A constructive loot for tenants and landlords.
A very honest review to all the potential tenants and landlords out there, the sheffield team are loots who professional loot your deposit money by false invoices. Unnecessary additional charges when vacating. The landlords are charged for re-advertisement of property while tenant also pays towards it, so Redbrik takes the benefit of the money from both parties. In the name Maintainance, landlords are ripped off with money charged at premium cost to them for any maintenance request from tenant.
Reports they created for after tenancy inspections are done within their capacity favouring their profits and drawing maximum share of the deposits that are held.
I was charged around 600£ as clean of house while I had professionally arranged cleaning with tenancy clean service providers paying over 200£. My deposit which was held about 880£ I am only receiving 280£!! Complete ripp off this agent is. Reports created are not legitimate. No scale for 'fair wear and tear' and looked behind radiotors and inside pipes for dirt and provided in report. Making a bogus report.
I wish I could have uploaded video taken just minutes before handing over keys. Would have been a solid proof to what I have written here as review.
I am aware that they charge the owner and the tenants and make their money on both sides for maintenance and others without both parties involving together. So playing the middle man game! I am aware of re-advertisement charge for both parties and charges such as repairs were charged hefty for home owner.
Ripped off me 450£ worth for breaking tenancy agreement while and forced me to stay another month additional so they can end the contract. Then after that a ripp off of my deposit held!
Absolute not Service quality. Only money making company. Please avoid this!
As per deposit held scheme, during dispute, the deposit hold service provider requests to arrange negotiation with agent. Agent refused to take part in any negotiation and asks to take despute method. Clearly them taking the advantage of the system that despute services take months to resolve.
This agent has no concern or regard to tenants, nor is landlords.
I wish there was any more platform where I can shout out loud that these agents are ripp offs.

Odpowiedź od Redbrik
Excellent service, sold the property for more than the asking price and went through very quickly.
Service was outstanding, now used Redbrik 3 times and they get better every time.

Odpowiedź od Redbrik
Cannot fault them!
Really good experience with Redbrik. We bought through a new home from them and sold through the South West branch on Ecclesall Rd - I can't fault the service and communication between them. The new homes team went above and beyond to ensure all went smoothly and the South West branch got us a great price within 2 weeks of launching. They always answer the phone and respond to emails promptly - many agents in the past that I have used don't! Friendly and professional - definitely value for money. Special thanks to Alastair and Tom.

Odpowiedź od Redbrik
Used Redbrik to sell my ex rental house from the first contract they were exceptional with their advice on how to prepare the property for sale Ross was professional and fair I didn’t have to show prospective buyers round the house their very experienced staff did an exceptional job and kept us in the loop every step of the way and Tracy who was our point of contact was always ringing us to update so we had no stress which we really appreciated all in all this is a first class professional company thank you all you have our upmost respect for the way you run your business

Odpowiedź od Redbrik
Trying to buy a house, had a survey done on it and asked to re negotiate price, as the survey picked up work to be done, Redbrik gone back to vendor and they have agreed to lower the price 10k to attract more offers, our offer was 201250 we are ready to go but want to re negotiate due to survey report, so now Redbrik in their usual wisdom want to use our offer to lever more from another buyer, these are so unprofessional.
Four attempts to buy properties resulted in Redbrik using our bid to lever more from the other offers, totally unprofessional in my opinion, seem to favour offers from first time buyers. I certainly would not use them.

Odpowiedź od Redbrik
Even 1 star is far too much for them. Promised premium listings and video walk throughs, plans incorrect, description written by a 4 year old and missing critical information. I had to write my own. Asked them to modify listing never done. Office extremely slow at replying to emails, or just never reply.
Final straw, I had to chase up viewers myself as they couldn't be bothered.
Waste of time, waste of money.
Absolutely garbage, time wasters dare I
say liars and frankly untrustworthy

Odpowiedź od Redbrik
Extremely unprofessional. No contact regarding whether we were successful or unsuccessful in our application for a house. Still as of now not heard anything. I learned we had not got it due to seeing it taken off rightmove, joke of a company. Would never go through this company again.

Odpowiedź od Redbrik
Absolutely unreliable, unprofessional and rude. My viewing was cancelled after I had already spent over £50 in train tickets to go see the property and took the day off. The appointment was booked the week before. I understand the offers received might have been higher than mine, but at least they could have waited for me to view the property and decide whether to increase my offer.

Odpowiedź od Redbrik
Redbrik Chesterfield have just handled the sale of my late parent’s home. This could have been quite stressful but the approach of both Ross and Emi showed compassion, professionalism and a desire to achieve the best possible outcome.
Any calls or queries were answered without delay and I was updated on a very regular basis.
I would thoroughly recommend this Company and will happily use their services again should I need to.

Odpowiedź od Redbrik
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