Ritchie Bros Recenzje 150

I won my bed just by luck, cause I’m not good on the computer and I kept having trouble getting back to where I needed to be and I’m still not good on the computer and I’m trying to send them a message and I still don’t know how but the auction was good

Bought an auction vehicle. No license plates. I didn't receive the title until a month after I bought it. It took 6 emails and a half-dozen phone calls to get it. Tax office wouldn't transfer the title without a Power of Attorney letter and a Bill of Sale. I didn't receive either. After another 2 months and twice the number of phone calls and emails, I was told, "We told you this would take a while." I asked for their legal department and corporate contact information, but they wouldn't oblige. My emails were ignored. I finally contacted the corporate office of the seller of the vehicle. I got the paperwork I needed, two weeks later.
3 months had passed. I had to pay for a temporary plate which was $30. I had to pay late fees and interest of $130 for late transfer, even when I had proof that it was not my fault.
Horrible customer service. Horrible experience.

I bought a piece of equipment on salvagesale.com. When I paid for it and received an invoice with pickup location and contact. I phoned contact and made pickup arrangements. When I arrived and phoned the contact we both were surprised that the pick up location was in a differant state over a thousand miles away. I then phoned Ritchie brothers who are the auction company that runs salvagesale auction sight. I was informed that I could drive the extra miles or hire a company and I would be reimbursed. I elected to hire it done and now Ritchie brothers refuses to do anything to compensate me.

Habe am 4. Dez 2025 in Caorso Italien ein Fahrzeug gekauft
Abwicklung bis zur Abholung ging rasch
Nachher war alles anders....
Es meldet sich auf Mail ect niemand mehr, da vom Fahrzeug die Papiere fehlen
Es werden für die Papiere extrem hohe Kosten verrechnet...wofür fast 300 €, dafür das keine Papiere mitgeschickt / versendet werden

Weiters wird mittlerweile von 3.ten Personen mitgeboten, um die Preise in die Höhe zu treiben

Bei mir der Fall und bei 3 weiteren gleichen Auktionen, obwohl nicht im gleichen Land zur Versteigerung, immer der gleiche Account
Steigt bei niedrigem 4 stelligem Gebot ein und pusht auf hohe 5-stellige Gebote, das macht kein Bieter

Communication, website is easy to navigate, rep really cares about making your buying/selling experience pleasurable

We have used Ritchie Bros. numerous times to purchase trucks and equipment.

Ritchie Bros. website and platform makes researching simple. Very detailed information and pictures. Once the auction is done, the processing time is quick and within days you can pick up your equipment or truck. Picking up at the auction site is quick and easy. Very helpful staff on site. Overall, the experience is seamless and well done

Bought several items at the Davenport FL location through online auction it’s a few hours from me so driving there and waiting in line was a bit crazy but they were very helpful if your patient . Make sure to print any and all paper work and bring it with you they let me drive through the sales yard to get checked in with proof of purchase got my paper work done and was the third person back out the gate . Everyone was nice as could be thank you

Great product selection and pricing, great employees - very personable staff, good pickup process

Ritchie has this business perfectly down to a T.
Amazed at the results selling even in a flooded with equipment market.

I have been buying from RB Auctions for quite a few years now and I am happy with every purchase. I wish they would have kept the live online auctions miss hearing the auctioneer's.

bought a Komatsu PC30MR1 Mini Excavator off them in New Zealand, very happy with it, the issues that were wrong with it stated I have fixed.

I bought a used truck for work. Couldn't be happier with the unit!

This company breaks retail laws and will sell your auction items to their friends at very cheap prices, e.g. sold my 3 x 12 mtr dongas for A$2200 total to their friend, their friend sold them for A$65,000 days later, the Queensland Office of Fair Trading found they broke the law but being USA based, they don't care. PLEASE DONT TRUST THIS COMPANY WITH YOUR AUCTION ITEMS.

Legal Issues and Unethical Business Practices at Ritchie Bros. Auctions: A Cautionary Tale

When entering the world of business, transparency and reliability are paramount for any credible buyer and seller. Unfortunately, my experience with Ritchie Bros. auctioneers revealed a dark side of entrepreneurship that many ignore until it's too late. This British Columbia-registered company is beset by numerous legal disputes, raising serious concerns about its integrity and business ethics.
At first glance, Ritchie Bros. auctioneers appear to be a legitimate business. Their honest practices entice customers with promises of high-quality products and exceptional service. However, the reality is far more sinister. The sheer number of lawsuits against them should serve as a warning sign for anyone considering doing business with the company.

En pocas palabras no compréis nada en Ritchie bros ocultan información de lo que venden no lo especifican en los anuncios tienes que llamar para recibir toda la información y son Para mi unos estafadores de mucho cuidado hay que estar loco para comprar algo en ese sitio informaros muy bien por lo que pujes ocultan información y manipulan los precio y con mucho cuidado no pujéis si no lo veis i tenéis toda la información clara que os engañarán mi esperienza a sido frustrante como an manipulado los precios y la información de unos jeep Wrangler jk que el que lo haya comprado va a llorar cuando vea que no están matriculados

Sold a highway truck in Aug 13, 2025 sale. Never got paid for the truck, RB collapsed sale 5 weeks later, claiming we didn't disclose a coolant leak. Buyer bought and paid for truck and drove 315km and brought the truck back to RB. RB refunded their money. So RB buyer and seller terms and conditions mean shit. Went to pick up truck and dash has been pulled apart.

Something stinks. Was bidding on a compressor listed with Iron Planet. I offered 48K they countered at 52K. I agreed to the price of 52K and they countered again at 55K. Richie rep asked for email with the 52K counteroffer which I provided. He stated that we were right and was going to contact seller. Next day I receive an email that they sold it to someone else for $52,100.00. Now the Rep won't return a call.

They're extremely dishonest. They're not what they used to be. They have many flaws. No one regulates them. That's why we now buy more safely at regional auctions. And it's not like we're going to defend ourselves with lawyers. That doesn't work.

UPDATE: They got their money 7\1. I requested the title and a Bill of Sale on 7\21. 7\23 I got the title, but no Bill of Sale. The state won't register it until they have it. I have contacted RBros everyday since. They created an incident with their title dept. Truck has been sitting in my yard since July 3. It is the 4th of August and I'm still waiting.