Raymour & Flanigan - West Springfield Recenzje 

304
Wynik TrustScore: 4.5 na 5

4,7

895 Riverdale Street, 1089 West Springfield, MA, US


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ilana was outstanding. She was very patient and kind in helping my 79 year-old mother in understanding how the power lift chairs work. She was professional and we didn’t feel like we were being pre... Zobacz więcej

Oceniono na 5 z 5

James made our experience great! That’s it in a nutshell! Very personable, knowledgeable and willing to go the extra mile. You have a beautiful store and I think we saw every inch of it!

Oceniono na 5 z 5

I would like to thank Vana, the sales associate who helped us choose the right fit in furniture for us. She went above and beyond to fill our needs. She was so lovely, personable and knowledgeable wi... Zobacz więcej

Oceniono na 1 z 5

The shopping experience in store needs to be modernized. I tested the couch in store and due to the experience, I just bought online. You need to modernize the shopping experience to match what we... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Sklep z meblami do sypialni
  3. Sklep z meblami dziecięcymi
  4. Sklep z wyposażeniem domowym
  5. Projektant wnętrz
  6. Sklep z materacami

Napisane przez firmę

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Dane kontaktowe

  • 895 Riverdale Street, 1089, West Springfield, MA, Stany Zjednoczone

  • 4137269990

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

304 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 0% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(304)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4335

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Your salesman

Your salesman, Ray, was excellant. His guidance, knowledge and personable demeanure are an asset for Raymore & Flanigan

12 marca 2023
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Odpowiedź od Raymour & Flanigan - West Springfield

Thank you Allan Kidston for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Oceniono na 5 z 5

Laura cunha was very delightful and…

Laura cunha was very delightful and EXTREMELY knowledgeable in ALL furniture in the store she listened to all that I wanted in a couch /love seat. It was a pleasure to have such a wonderful person to make my experience shopping so pleasurable. She is a real asset to your company!!!! if you have an employee of the month, please sign her up for that because she was incredibly helpful and I would come back again and ask for her in a heartbeat. Great sense of humor and a delightful young woman. Thank you, Patti Kopec.

3 marca 2023
Oceniono na 5 z 5

Tony was awesome!

Tony was awesome! Super friendly, knowledgeable and professional. Made the shopping experience such a pleasure. He has an authenticity about him that can be rare in salespeople.

13 lutego 2023
Oceniono na 3 z 5

In store experience > online experience

In store experience - excellent. The salesperson - Denise - was extremely cordial, knowledgeable, and patient - and not at all pushy, which is something that I usually expect and dread in these retail encounters.

Online experience - a little clunky. These days immediate confirmation emails after a purchase are pretty much standard, so to not receive one nearly twelve hours after a transaction - and not a minor one at that - is a little frustrating. Insult to injury, attempts at getting information about the transaction via the online “customer service portals” feels fruitless because they lead to dead ends.

Also, the packaged specs (height, weight) for certain items (bed frames, bookcases) online might be useful for customers in deciding whether to do pickup or delivery.

11 lutego 2023
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Odpowiedź od Raymour & Flanigan - West Springfield

KL, we are sorry to hear about your online experience. If you like to talk with us further feel free to email your order # and details to rfcare@raymourflanigan.com and we will reach out to you as soon as we can. -Jeff

Oceniono na 5 z 5

Our salesman

Our salesman, Khamauri, was very knowledgeable about the bedding we were interested in, gave us options, but not at all pushy.
Let us know what to do if there were any issues.
Very nice guy.

29 stycznia 2023
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Odpowiedź od Raymour & Flanigan - West Springfield

Thank you Shirleyfor your 5 star rating! We're happy to hear your sales person was so knowledgeable and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Oceniono na 5 z 5

Large selection of quality furniture…

Large selection of quality furniture and professional low pressure sales staff made a 5 star experience for me.

30 stycznia 2023
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Odpowiedź od Raymour & Flanigan - West Springfield

Thank you for taking the time to leave a review, Joe! We're happy to hear that our team was professional and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.

Oceniono na 5 z 5

Our salesman William went above and…

Our salesman William went above and beyond to help us. I can not thank him enough!!

30 stycznia 2023
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Odpowiedź od Raymour & Flanigan - West Springfield

Hi Diane,
Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture. -Jeff V.

Oceniono na 5 z 5

Salesman extreamly helpful polite and…

Salesman extreamly helpful polite and thorough.Also i had plenty of choices of the item i was looking for.

28 stycznia 2023
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Odpowiedź od Raymour & Flanigan - West Springfield

Thank you for taking the time to leave this positive review. We are delighted to hear that our salesman was helpful, polite, and thorough, and that you had a great selection of items to choose from. -Jeff V.

Oceniono na 5 z 5

Donna Certo made ALL the difference

Donna Certo made ALL the difference. Such a pleasure working with her. She did all the right things. It's obvious she has a lot of experience in customer service. We really like her, and because of her we will first consider Raymour and Flanigan for future purchases.

28 stycznia 2023
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Odpowiedź od Raymour & Flanigan - West Springfield

Thank you for taking the time to leave a review about your experience. We are delighted to hear that your sales person provided you with exceptional customer service and made a lasting impression. We look forward to serving you again in the future! -Jeff V.

Oceniono na 5 z 5
Logo Raymour & Flanigan - West Springfield

Odpowiedź od Raymour & Flanigan - West Springfield

Thank you for taking the time to leave a review, John! We're happy to hear that your sales associate was friendly and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.

Oceniono na 5 z 5

No pressure

No pressure, lots of education. Pleasant experience overall!

16 stycznia 2023
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Odpowiedź od Raymour & Flanigan - West Springfield

Thank you Jeanne P for your review. It's great to hear that our team was a pleasure to work with! Enjoy your new furniture. -Jeff V.

Oceniono na 5 z 5

I made an online purchase and the Sales…

I made an online purchase and the Sales Rep that assisted me Angel was beyond helpful. He made my transaction seamless. Thank you!

15 stycznia 2023
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Odpowiedź od Raymour & Flanigan - West Springfield

Thank you Ivy Rom for your review. We're glad to hear that your online purchase was seamless! Enjoy your new furniture. -Jeff V.

Oceniono na 5 z 5

Looking for a bed

We were looking for a bed and Deb Piskor was very helpful.

17 grudnia 2022
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Odpowiedź od Raymour & Flanigan - West Springfield

Thank you Norman Desmarais Jr for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! Enjoy your new mattress! -Jeff V.

Oceniono na 5 z 5

Jose from the West Springfield store…

Jose from the West Springfield store was very helpful, extremely patient and professional! Highly recommended consulting him for any future purchases at Raymour.

1 grudnia 2022
Logo Raymour & Flanigan - West Springfield

Odpowiedź od Raymour & Flanigan - West Springfield

Thank you for taking the time to leave a review, Maritza! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

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