Raymour & Flanigan - Saratoga Recenzje 

108
Wynik TrustScore: 5 na 5

4,8

121 Ballston Ave, 12866 Saratoga Springs, NY, US


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

John ,the manager, did an amazing job helping us choose the correct mattress for our needs. He was personable and patient as he answered our numerous questions. He treated us with undivided attention... Zobacz więcej

Oceniono na 5 z 5

Absolutely best customer service at the Saratoga store. We have dealt with Angelica, Donna and Rock and couldn’t be happier with not only the quality of the furniture but the support of the team whe... Zobacz więcej

Oceniono na 5 z 5

Sales associate Deb Kroslak greeted us at the door but then gave us some time and space to explore on our own. Once we had an idea of what we liked she helped us find several options. She helped coord... Zobacz więcej

Oceniono na 3 z 5

It started out great, then it became a high pressure sales tactic! Very uncomfortable! I’m not even sure I will receive what I purchased, plus, I know there was a sale of 20% off, which I didn’t recei... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Sklep z meblami do sypialni
  3. Sklep z meblami dziecięcymi
  4. Sklep z wyposażeniem domowym
  5. Projektant wnętrz
  6. Sklep z materacami

Napisane przez firmę

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Dane kontaktowe

  • 121 Ballston Ave, 12866, Saratoga Springs, NY, Stany Zjednoczone

  • 5188860990

4,8

Doskonała

Wynik TrustScore: 5 na 5

108 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(108)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3927

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

My husband and I were shopping


My husband and I had been to three other furniture stores prior to visiting R&F. We were deciding between 2 options for our new couch. However, when we went to R&F we found exactly what we were looking for and our other options immediately became null and void!
Melissa was our salesperson she informed us it was her first day on the floor. She was a pleasure to work with and will be an asset to the sales team.

22 lipca 2025
Logo Raymour & Flanigan - Saratoga

Odpowiedź od Raymour & Flanigan - Saratoga

Hi Claire,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you and your husband found the perfect couch at Raymour & Flanigan. It's always our goal to provide our customers with exactly what they are looking for, and we're delighted that we could meet your expectations.

We're also pleased to hear that Melissa made such a positive impression on her first day. We agree that she is a valuable addition to our team, and your kind words will surely encourage her as she continues to grow in her role.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Warm regards,

Raymour & Flanigan Furniture and Mattress Store

Oceniono na 5 z 5

Got a mattress picked out and delivered…

Got a mattress picked out and delivered in less than 24 hours

23 lipca 2025
Logo Raymour & Flanigan - Saratoga

Odpowiedź od Raymour & Flanigan - Saratoga

Hello Saratoga Resident,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were able to pick out and receive your mattress in less than 24 hours. Providing quick and efficient service is something we strive for, and it's wonderful to know we met your expectations.

If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Raymour & Flanigan Team

Oceniono na 5 z 5
Logo Raymour & Flanigan - Saratoga

Odpowiedź od Raymour & Flanigan - Saratoga

Hello John,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our sales associate was very helpful during your visit. Providing excellent customer service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store soon!

Best regards,
The Raymour & Flanigan Team

Oceniono na 5 z 5

Deb was wonderful

Deb was wonderful. Very nice and helpful

28 czerwca 2025
Logo Raymour & Flanigan - Saratoga

Odpowiedź od Raymour & Flanigan - Saratoga

Hi Richard,

Thank you for sharing your experience! We're happy to hear that Deb gave you great service. Your kind words and perfect rating mean a lot to us, and we will share your compliments with Deb and the team.

At Raymour & Flanigan, we want to make sure every customer has a good experience, and we really appreciate your feedback. If you need any more help, please let us know.

Best regards,
Raymour & Flanigan Customer Service Team

Oceniono na 5 z 5

Very professional and pleasant

Very professional and pleasant

21 czerwca 2025
Logo Raymour & Flanigan - Saratoga

Odpowiedź od Raymour & Flanigan - Saratoga

Hello Barbara,

Thank you for your feedback! We're delighted that you found our service professional and pleasant. Your satisfaction is our priority, and we're glad we met your expectations.

If you have any further comments or need assistance, please reach out. We look forward to serving you again!

Best,
The Raymour & Flanigan Team

Oceniono na 5 z 5

The employee listend carefully to my…

The employee listend carefully to my needs and helped me find what I needed

3 czerwca 2025
Logo Raymour & Flanigan - Saratoga

Odpowiedź od Raymour & Flanigan - Saratoga

Dear Susanne,

Thank you so much for your wonderful review! We're thrilled to hear that our employee was attentive to your needs and assisted you in finding exactly what you were looking for. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Oceniono na 5 z 5

Jen Smith was awesome

Jen Smith was awesome! Very helpful. Great experience!

25 maja 2025
Logo Raymour & Flanigan - Saratoga

Odpowiedź od Raymour & Flanigan - Saratoga

Hello R. Bentley,

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had a great experience with us and that Jen was able to assist you so effectively. Providing excellent customer service is our top priority, and it's always rewarding to know when we've succeeded.

If there's anything else we can do for you, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Oceniono na 5 z 5

Great customer service.

27 kwietnia 2025
Logo Raymour & Flanigan - Saratoga

Odpowiedź od Raymour & Flanigan - Saratoga

Hello K Sherman,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received great customer service during your visit. Providing exceptional service is something we strive for every day, and it's wonderful to know that we met your expectations.

If there's anything else we can do for you, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Oceniono na 5 z 5

Salesperson was most helpful

Salesperson was most helpful

19 kwietnia 2025
Logo Raymour & Flanigan - Saratoga

Odpowiedź od Raymour & Flanigan - Saratoga

Hello,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesperson was able to assist you effectively. Providing excellent customer service is a top priority for us at Raymour & Flanigan, and it's wonderful to know we met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Best regards,
The Raymour & Flanigan Team

Oceniono na 5 z 5

Jen Smith was awesome!

Jen Smith was awesome! She was there when we needed her, but in the background when we needed to discuss things.

14 kwietnia 2025
Logo Raymour & Flanigan - Saratoga

Odpowiedź od Raymour & Flanigan - Saratoga

Hello Beth,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jen Smith provided you with the perfect balance of support and space during your visit. It's wonderful to know that she contributed to making your shopping experience a positive one. We truly appreciate your feedback and your 5-star rating. If there's anything else we can do for you, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Oceniono na 5 z 5

Very appreciative of Rock and his team…

Very appreciative of Rock and his team at the Saratoga store to help process the kitchen island of my choice. They were very understanding, kind and respectful listeners. I am looking forward to the delivery of the new island! Proud to say that I am a returning customer! Debbie A

16 kwietnia 2025
Opinia niezależna
Logo Raymour & Flanigan - Saratoga

Odpowiedź od Raymour & Flanigan - Saratoga

Dear Deborah,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Rock and his team at our Saratoga store were able to assist you with your kitchen island purchase. It's always our goal to provide understanding and respectful service, and we're delighted to know that you felt well taken care of.

We truly appreciate your loyalty as a returning customer and are excited for you to receive your new kitchen island. If there's anything else we can do for you, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Oceniono na 5 z 5

Friendly knowledgeable staff.

Friendly knowledgeable staff.

3 kwietnia 2025
Logo Raymour & Flanigan - Saratoga

Odpowiedź od Raymour & Flanigan - Saratoga

Hello Pam,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience with our friendly and knowledgeable staff. Providing excellent customer service is a top priority for us, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan!

Best regards,
The Raymour & Flanigan Team

Oceniono na 5 z 5

Prompt service

21 marca 2025
Logo Raymour & Flanigan - Saratoga

Odpowiedź od Raymour & Flanigan - Saratoga

Hello John,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience with our prompt service. At Raymour & Flanigan, we strive to provide the best service possible, and it's wonderful to know that we met your expectations.

If there's anything else we can assist you with or if you have any future needs, please don't hesitate to reach out. We look forward to serving you again soon!

Best regards,
The Raymour & Flanigan Team

Oceniono na 5 z 5

Two purchases at once.

My husband and I were purchasing both a couch and a bed. We were helped right away, initially with two different salesmen, which saved a lot of time. We were very satisfied with our selections. After arranging both removal of the old and delivery of the new, we realized that the predicted weather would result in ice in our driveway that would be prohibitive. We were able to change the dates with no problem.

18 lutego 2025
Logo Raymour & Flanigan - Saratoga

Odpowiedź od Raymour & Flanigan - Saratoga

Dear Virginia Humphrey,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you and your husband were satisfied with your couch and bed selections and that our team was able to assist you promptly. It's wonderful to know that the flexibility in changing your delivery dates helped accommodate the weather conditions. We strive to provide a seamless and enjoyable shopping experience, and your feedback reassures us that we are on the right track.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Warm regards,

The Raymour & Flanigan Team

Oceniono na 5 z 5

Helpful

Helpful. Easy.

15 lutego 2025
Logo Raymour & Flanigan - Saratoga

Odpowiedź od Raymour & Flanigan - Saratoga

Hello Marcia,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found your experience with Raymour & Flanigan Furniture and Mattress Store to be helpful and easy. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Oceniono na 5 z 5

Dennis was great to work with

Dennis assisted us, and he has a wealth of knowledge about beds and mattresses. It was a wonderful experience, and we look forward to receiving our new mattress in a couple of days,

7 lutego 2025
Logo Raymour & Flanigan - Saratoga

Odpowiedź od Raymour & Flanigan - Saratoga

Hello Paul,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Dennis was able to assist you with his extensive knowledge about beds and mattresses. It's wonderful to know that you had such a positive experience, and we hope you love your new mattress when it arrives. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687

Oceniono na 5 z 5

My experience was by phone

My experience was by phone. The associate which helped me was very knowledgeable and helpful walking me thru my purchase and answering all my questions along the way. I would recommend this company to friends and family.

8 stycznia 2025
Oceniono na 5 z 5

Super easy transaction

Super easy transaction, in and out in 10 minutes. We were greeted at the door and helped immediately by the manager ROC. The salesman Thomas Page was very knowledgeable and helpful.

4 stycznia 2025

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