Raymour & Flanigan - Hamburg Outlet Recenzje 

86
Wynik TrustScore: 4.5 na 5

4,6

3464 McKinley Pkwy, 14219 Buffalo, NY, US


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Just moved my mom and Sandy Dolan from Raymour Flannigan outlet was there for our family every step of the way. From shopping an entire apartment's worth of furniture, to long distance payment process... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The sales representative, Casey Buccos, was very helpful. He spent as much time as we needed to make sure we were happy with our choices. He was informative, friendly, and patient while we asked quest... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I called the McKinley pkwy store in Hamburg and spoke with Alex about my credit card. I was never informed in full about the deferred interest after 12 months and other issues. Alex did nothing but be... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Was greeted by Salesman …his name is Devin Roskwitalski. He was fantastic from start to finish! He was extremely courteous and professional, with a good knowledge of the product we were looking for... Zobacz więcej


Informacje dotyczące firmy

  1. Sklep meblowy
  2. Sklep z meblami do sypialni
  3. Sklep z meblami dziecięcymi
  4. Sklep z wyposażeniem domowym
  5. Projektant wnętrz
  6. Sklep z materacami

Napisane przez firmę

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Dane kontaktowe

  • 3464 McKinley Pkwy, 14219, Buffalo, NY, Stany Zjednoczone

  • 7162068931

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

86 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(86)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4048

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very helpful and knowledgeable

It was not a man named Raymond. It was a female named Mel (Melanie). She was very helpful and knowledgeable. I will be seeing her on Friday. Can't wait.

24 listopada 2024
Logo Raymour & Flanigan - Hamburg Outlet

Odpowiedź od Raymour & Flanigan - Hamburg Outlet

Hi Charlene,

Thank you so much for your wonderful review! We're thrilled to hear that Melanie provided you with such helpful and knowledgeable service. We look forward to seeing you again on Friday. If you need anything in the meantime, don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Oceniono na 5 z 5

Our sales woman was by far the…

Our sales woman was by far the friendliest, most helpful person I’ve ever dealt with! She went above and beyond to make our purchase experience a wonderful one!

24 listopada 2024
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Odpowiedź od Raymour & Flanigan - Hamburg Outlet

Hi Jay,

Thank you so much for your glowing review! We're thrilled to hear that your saleswoman provided such exceptional service and made your purchase experience wonderful. We strive to go above and beyond for our customers, and it's fantastic to know we succeeded in your case. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Oceniono na 5 z 5

Randi was awesome. HE went way out of his way to help my granddaughter.

Randi was awesome. Super friendly kind person..

As far as I can tell knowledgeableand honest

26 października 2024
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Odpowiedź od Raymour & Flanigan - Hamburg Outlet

Hi Rita,

Thank you so much for your wonderful review! We're thrilled to hear that Randi made such a positive impression with her friendliness and honesty. We take pride in our team's knowledge and dedication to providing excellent service. Your feedback is greatly appreciated, and we hope to see you again soon!

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Oceniono na 5 z 5
Logo Raymour & Flanigan - Hamburg Outlet

Odpowiedź od Raymour & Flanigan - Hamburg Outlet

Dear Scott,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Karen made your visit exceptional. We strive to provide top-notch service, and it's wonderful to know that Karen delivered on that promise. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Oceniono na 1 z 5

I called the McKinley pkwy store in…

I called the McKinley pkwy store in Hamburg and spoke with Alex about my credit card. I was never informed in full about the deferred interest after 12 months and other issues. Alex did nothing but belittle me and treated me like a moron, because I wasn’t understanding him. I will never shop there again and I am closing my credit card through them as well. I don’t recommend anyone talking or dealing with Alex from this store. He will treat you like you’re beneath him.

8 sierpnia 2024
Opinia niezależna
Logo Raymour & Flanigan - Hamburg Outlet

Odpowiedź od Raymour & Flanigan - Hamburg Outlet

Dear Justine,

Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration and disappointment you encountered during your interaction with our team member, Alex. This is certainly not the level of service we strive to provide, and we regret that you felt belittled and uninformed.

Your feedback is invaluable, and we will address this internally to ensure that all our customers receive the respectful and clear communication they deserve. We understand your decision and are truly sorry to lose your business.

If you have any further concerns or need assistance, please don't hesitate to reach out.

Sincerely,
The Raymour & Flanigan Team

Oceniono na 2 z 5

Pickup issues

You allowed us to select pickup at the Hamburg location. However we drove there and they said we had to go to Walden. What a waste of time and gas. Whoever had called on Monday should have told us that pickup was to be at Walden! We are not happy and quite appalled. We won’t be ordering from Raymour again.

19 czerwca 2024
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Odpowiedź od Raymour & Flanigan - Hamburg Outlet

Hello Colin Coplai We are very sorry to hear about the issues with your recent order. We would like to get you in touch with our management team to help get this resolved! Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your order. We will follow up shortly. Thank you!

Oceniono na 3 z 5

I told the salesperson I had a coupon

I told the salesperson I had a coupon, but they didn’t ask me about it or include it in my final purchase price. Wes was, however, kind and well mannered, and was helpful in making a quick purchase. I wish the coupon had been included (thought it was only $25, something is better than nothing).

16 czerwca 2024
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Odpowiedź od Raymour & Flanigan - Hamburg Outlet

Hello Maria Rodriguez We are sorry to see that you only had a 3-star experience with us! If there is anything we can help you with, please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your account. Thank you!

Oceniono na 1 z 5

I purchased a lift chair for my elderly…

I purchased a lift chair for my elderly father. I paid online and was told that I could pick it up at my local store in Blasdell on 6/25.
I received a call stating that unfortunately, their policy changed months ago and I must pick it up on Walden 1/2 hour from me or pay $150 delivery fee. OK, refund me. That will be back in your account in 10 days. Are you kidding me?

17 czerwca 2024
Opinia niezależna
Logo Raymour & Flanigan - Hamburg Outlet

Odpowiedź od Raymour & Flanigan - Hamburg Outlet

Hello Georgianna Davis We are sorry to hear about the negative experience you had with us! If you would like to discuss your concerns further, please email a brief summary of your experience, as well as the name and phone number associated with your account, to rfcare@raymourflanigan.com. Thank you!

Oceniono na 5 z 5

Easy to order

Easy to order. Found the reviews very helpful.

11 czerwca 2024
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Odpowiedź od Raymour & Flanigan - Hamburg Outlet

Hello Jo Ann Gallagher Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Oceniono na 5 z 5

The salesperson

The salesperson. Not pushy knowledgeable friendly

7 czerwca 2024
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Odpowiedź od Raymour & Flanigan - Hamburg Outlet

Thank you so much for your review, Donna! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Oceniono na 5 z 5

Easy transaction

Easy transaction

5 maja 2024
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Odpowiedź od Raymour & Flanigan - Hamburg Outlet

Thank you, Julie, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Oceniono na 5 z 5

Our sales person

Our sales person, she was very friendly and helpful. She wasn't pushy and very professional

29 kwietnia 2024
Logo Raymour & Flanigan - Hamburg Outlet

Odpowiedź od Raymour & Flanigan - Hamburg Outlet

Hello Kyle Mckeown Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Oceniono na 5 z 5

Easy ordering and salesperson was very…

Easy ordering and salesperson was very helpful.

20 kwietnia 2024
Logo Raymour & Flanigan - Hamburg Outlet

Odpowiedź od Raymour & Flanigan - Hamburg Outlet

Thank you, Jason, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Oceniono na 4 z 5

Online Purchase

Quick, easy to navigate website

9 kwietnia 2024
Logo Raymour & Flanigan - Hamburg Outlet

Odpowiedź od Raymour & Flanigan - Hamburg Outlet

Hello Valued Customer! Thank you for your feedback. Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Oceniono na 5 z 5

Sales person was outstanding

Sales person was outstanding

21 marca 2024
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Odpowiedź od Raymour & Flanigan - Hamburg Outlet

Thank you so much for your review, Robert! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Oceniono na 5 z 5

Excellent Customer Service!

Excellent Customer Service!
Randall Fisher helped with our shopping experience. Very knowledgeable and sincere.

8 marca 2024
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Odpowiedź od Raymour & Flanigan - Hamburg Outlet

Thank you so much for your review, Adrienne! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Oceniono na 5 z 5

Great service

I enjoyed my time at Raymour a d Flanigan the other day and received such wonderful help picking out my Loveseat with two recliners. The help and information about my purchase was great.

20 lutego 2024
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Odpowiedź od Raymour & Flanigan - Hamburg Outlet

Hello Margaret Kelly! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

Oceniono na 5 z 5

Ease of finding what I needed and…

Ease of finding what I needed and checking out without having to leave home.

19 lutego 2024
Logo Raymour & Flanigan - Hamburg Outlet

Odpowiedź od Raymour & Flanigan - Hamburg Outlet

Thank you, Lisa, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

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