Rakuten (USA) Recenzje 

My account got suspended after my first confirmed cashback and before the payout. customer service is not willing to help and are not answering my questions.

As long as I remember to use it, Rakuten saves me money at sites I order from regularly.

Super easy to add the extension on your browser or app on your phone.
It's like throwing money away to NOT use this service if you ever shop online. As of today (Feb. 18, 2026) I've earned over$1,300 back (since I signed up a few years ago)

Love it, have been using it for years

Tried multiple times, never got my money back. They closed my account before the payout day. Customer service was very slow at start and completely ignoring me now.

Rakuten is going downhill lately; they are trying to steal as much cashback as they can.
They offer no explanation for rejecting so many orders.
They ask us to check for exclusions, and once we verify that we complied with every rule/exclusion, they finally say they can't explain why the cashback wasn't granted.

5 Walgreens orders were rejected or deemed ineligible, and multiple orders from other online retailers were rejected as well.
In order to check if the problem was from their end, I decided to run a test and buy from "Walgreens" while using another cashback service, and guess what? 6 successful orders and cashback were posted the next day!

I had issues on Rakuten with purchases from Walgreens, AliExpress, Michael Kors, Booking.com, Samsung, Skechers, etc. They literally robbed me of hundreds of dollars' worth of cashback.

Shame on them, especially when customers buy a product solely for the cashback offer.

Customer service is great with automated replies; they do not spend time understanding issues or figuring out solutions.

The rewards offered through Rakuten are extremely helpful for someone on a limited budget.

I appreciate the ease of using their site.

They send checks to you without having to track them down. Best rebate company hands down.

Rakuten makes shopping easy and justifiable by earning cash back on each purchase.

Fantastic experience

I love Rakuten!!! Every quarter a check shows up and it comes right on time for me to pay a bill. I hate that sometimes I forget to go there first especially when I'm on my cellphone ;0(. I tell everyone in my close circle to use Rakuten. It makes sense! In some cases it covers taxes and more.

Thank You Rakuten :0)

Absolutely amazing customer service. I had a problem and they were so nice and professional and very attentive. They solved it for me with no issues. Definitely recommend.

too many times I could have orshould have received a rebate...but most of the time, I never receive the benefit -and there isnever an explanation. so many times that I deleted the app. not worth it. Ie wasgood in the past but now it is useless

There is Rukuten cash back scheme that operates on Telegram, just wondering if it legit.

Love the ease of shopping through RAKUTEN and earning cash back for purchases.

Beware. Rakuten is fine for small cash back purchases. However, for large purchases they find a way to deny cash back. Rakuten was offering 12% cash back on AWARA. I made a purchase. Used no coupon codes. Paid the sale price listed on the website. Rakuten refused cash back saying I used a non Rakuten discount. THERE WAS NO OTHER CHOICE THAN THE PRICE I PAID. I read before that they don't honor large purchase price cash back.

They did really good job. Polite, treat with care, and speedy.I recomend these guys.

Signed up through a referral and made sure to read all terms and conditions to confirm I was eligible. Made a purchase directly through the app with no ad blockers or VPN. I even bought something from Kobo a company owned by Rakuten.

Today it just showed me that my purchase was ineligible with no reason given. No referral bonus and no cash back from the order. DO NOT use this company, all they will do is steal your information and give you nothing in return.

Rakuten works the way it was intended. It automatically credits my account when I make purchases through its website on most of the shopping portals I use. So easy! Great return!

A great app and the rewards are nice. I won't deduct a star for it because it is not a fault of the platform, but when using for other sites like Ticketmaster who do active add-on and bot detection, getting the screen to refresh from the "waiting room" to the "queue" when tickets go on sale doesn't happen with the Rakuten add-on active.