I ordered a charm neck-less with hummingbird pendant and at the time there was none in stock. However upon reply to accept a refund option as the neck-less i order had a very high sentimental value t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought a bangle as a gift for my mum. Paid extra for gift wrapping and postage to Poland. It arrived there a week later together with a little message from me and two chocolates. Perfect. I am very... Zobacz więcej
I thought ordering a single item at Christmas time all the way from the UK to Canada would be a difficult event. Instead I was absolutely thrilled. The charm made arrived in the time they stated even... Zobacz więcej
Found Queen of Charms by accident whilst surfing the web looking for a gift for a friend. They had just what I wanted & excellent prices to boot! Quick, easy, smooth transaction. Extremely fast delive... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
QUEEN OF CHARMS is an online shopping experience equal to that you will find in any high street store. Queen of Charms have a huge range of fabulous designer jewellery, costume jewellery and charms available to browse and buy online, from top designer brands such as Dyrberg Kern, Me & Zena, Amore & Baci, Giorgio Martello, French Connection, Dyrberg Kern, Babette Wasserman, Tutti & Co, Dogeared, Spark, Rosie Fox, Simon Carter, Elsie Belle and Ollipop.
Dane kontaktowe
4,9
Doskonała
140 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Queen Of Charms
Thank you Susan! x
wonderful and free chocolate too!!!
I am so happy with my purchases. They are both totally gorgeous and unique. Beautifully wrapped in pink tissue and cadburys chocolate too, what more could a girl ask for!! Will definately be ordering again.
7 grudnia 2011
Opinia niezależna
Odpowiedź od Queen Of Charms
Thank you for your lovely review Suzy! x
Speedy & cheerful!
I placed my order on Friday afternoon and it had been delivered on Saturday morning (although I wasn't it to sign for it as I never expected it SO QUICKLY!!)
The parcel was very well packaged and it had CHOCOLATES in it - what a FAB surprise!
WILL DEFINATELY USE YOU AGAIN, A PLEASURE TO DEAL WITH - THANK YOU :) xx
6 grudnia 2011
Opinia niezależna
Odpowiedź od Queen Of Charms
Thank you for taking the time to send us your fabulous review Alexandra! x
Odpowiedź od Queen Of Charms
Thank you Ann :-) x
Odpowiedź od Queen Of Charms
Thank you for your feedback Sue - we really appreciate it :-)
very easy and accurate.
I went online looking for Dogeared jewellery and queen of charms came up as a discount seller. The website was easy to use and nicely presented. The payment section was easy and straight forward to use and the goods arrived within a day under a week. All very easy. My only comment would be to improve the speed at which you send out the goods. Most companies send out immediately and the goods are with you within three days. Other than that the shopping experience was very good and I will definitely be using them again.
4 grudnia 2011
Opinia niezależna
Odpowiedź od Queen Of Charms
Hi Fatma
Thank you for taking the time to give us your feedback, we really appreciate it and I'm glad you found the website easy to use. With regards to the delivery time, your order was placed at 5.42pm on Friday 25th, all orders placed by 3pm are dispatched the same day - our offices are closed over the weekend so your order was dispatched at 9.21am on Monday 28th and was delivered and signed for on 30th, therefore delivery was only 2 days which, you have to agree, is pretty fast!
Kindest regards
Vicki Brown
Customer Services
Excellent service and customer care
Ordered beautiful necklace and it arrived the following day.
I had to phone up with an enquiry and they sorted it out straight away. I will definately use this company again
30 listopada 2011
Opinia niezależna
Odpowiedź od Queen Of Charms
Thank you for your feedback Vanessa, we really appreciate it :-)
Arrived very fast and in perfect condition!
The item is perfect and the speed of the delivery was fantastic! Very very impressed!
29 listopada 2011
Opinia niezależna
Odpowiedź od Queen Of Charms
Thank you Ellie!
Very quick delivery and charms were well packaged.
Quick delivery, well packaged and charms were beautiful. Would order from them again.
26 listopada 2011
Opinia niezależna
Odpowiedź od Queen Of Charms
Thank you for your lovely feedback :-)
Odpowiedź od Queen Of Charms
Thank you for your great feedback Joanne :-)
Not impressed
I bought 2 pairs of earrings both by Tutti & Co
Very nice earrings but 1 broke before I could wear it
I am not happy
22 listopada 2011
Opinia niezależna
Odpowiedź od Queen Of Charms
Hi Judith
I'm so sorry to hear this has happened. If you send the damaged earrings back to the address on the card that was enclosed with your order and put in a note of your order number I will organise a replacement pair of earrings to be sent out to you straight away and refund your returns postage.
Kindest regards
Vicki
Good service, Rubbish product
I decided to purchase a dogeared necklace for my sister as I have one myself and love the dinkiness. My necklace was bought from another site a few years ago it has a dragonfly & very small chunky heart but when my sisters arrived the necklace chain seemed very cheap along with the heart been a lot larger and thinner therefore not looking anything like mine. I'm presumed the item was a fake but I'm not sure if they have changed the designs and chains but eitherway it didnt look worth the money.
Emailed Queens of Charm the day the delivery arrived and sent back the Monday. Received great customer service when explaining I wasn't happy with the product and received an email after my goods were returned to say I would receive a refund.
Would definetly purcahse from them again.
Thanks
22 listopada 2011
Opinia niezależna
Odpowiedź od Queen Of Charms
Hi Lindsay
I'm so sorry that you weren't happy with the Dogeared necklace you bought. I can assure you that we only sell genuine Dogeared jewellery which comes direct from Dogeared themselves. I have forwarded your comments to Dogeared and I' waiting for a response from them.
Kindest regards
Vicki
------------
Hi Lindsay
I've had some feedback from Dogeared with regards to the quality of the necklace - please see below:
"The 2 necklaces your customer has purchased, the sisters kind heart from you, and the double charm with dragonfly and baby heart are completely different styles.
The heart charms would be different because they are different designs and different size castings.
Without seeing a photo of the necklace she bought previously, it is not possible to further comment on how they may be different.
If she would like to send an image of the necklace bought before I will be able to comment in more detail.
It is possible they had different chains but they are consistent within the styles.
As previously noted, Our chains may have varied slightly over the years depending on the supplier we used, but our high production standards are always adhered to.
We have been making our handmade jewellery for 20 years now and this is the first complaint I have seen regarding chain quality, sorry.
Hope this helps.
Kind regards,
Stephanie"
brilliant service charms and prices
customer service, charms and prices really really good and the personal touches make all the difference - will recommend to others - thank you Queen of charms
21 listopada 2011
Opinia niezależna
Odpowiedź od Queen Of Charms
Thank you for your lovely review Judith and for recommending us! Word of mouth is the best advertising we can hope for! :-)
Fast transaction, great charm, highly recommended! A+++
The website is easy to navigate and has plenty of charms on offer, with many up to date styles too.
I received the item in super speed and it came with a personal touch that I thought was really sweet.
I would definitely recommend this site to anyone looking for hassle free purchase with plenty of choices!
21 listopada 2011
Opinia niezależna
Odpowiedź od Queen Of Charms
Thank you for your lovely review Kari :-)
Absolutely brilliant!
This is what a shopping experience should be like! Fab product, extremely speedy delivery and fantastic communication.
19 listopada 2011
Opinia niezależna
Odpowiedź od Queen Of Charms
Thank you for your fabulous review Imogen :-)
Fast delivery, as described and lovely touch of two little chocolates,will be back.
When i look on the website i was very impressed i love jewellery and have just bought Tutti & Co so wanted the matching earrings. Ordered one day arrived the next, just fantastic. Wish they sold Vivienne Westwood!
16 listopada 2011
Opinia niezależna
Odpowiedź od Queen Of Charms
Thank you for your lovely review Linda - it's also good to hear what else you would like to see on our website :-)
Excellent service - best price!
Replacing a pair of much loved earrings and delighted to find them on this site at the best price and delivered next day, prettily wrapped with a couple of chocolates! Wonderful service - thank you!
15 listopada 2011
Opinia niezależna
Odpowiedź od Queen Of Charms
Thank you for your lovely review Gail x
Superb Service!
Item rcvd really quickly & so beautifully packaged. Really impressed!
11 listopada 2011
Opinia niezależna
Odpowiedź od Queen Of Charms
Thank you for taking the time to post your lovely review Jo :-)
Impressed
Fast delivery, beautiful packaging, will definately use again
Thank You
5 listopada 2011
Opinia niezależna
Odpowiedź od Queen Of Charms
Thank you for your lovely review Mandy :-)
really good service
Really good service, loved the added touch of chocolates and really well wrapped.
28 października 2011
Opinia niezależna
Odpowiedź od Queen Of Charms
Thank you for your lovely review Emma :-)
Doświadczenie Trustpilot
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