Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From the minute I entered your web site to look and order my items, I found it easy to negotiate and easy to complete my transaction . Also you kept me updated on what was happening to My order. And... Zobacz więcej

Oceniono na 5 z 5

I’ve been buying from Quba as long as they have been trading, buying in store at that time. Their clothes are excellent quality and the online shopping is easy and convenient not having a store l... Zobacz więcej

Oceniono na 1 z 5

Navy lge barrel bag v poor quality n even worse customer service. Company supposed to have nautical heritage, so bought this bag to take stuff to n from boat. Used a handful of times. Stitching unrave... Zobacz więcej

Oceniono na 5 z 5

Visited their Gloucester store, excellent helpful staff, plenty of sizes in stock. Great reductions on a their summer lines, the member of staff even showed me items that were reduced further because... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Sklep z walizkami i torbami
  3. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
  4. Sklep żeglarski

Napisane przez firmę

We have more than a quarter of a century of producing Practical British heritage nautical clothing for men and women. Coastal inspired clothing made with the finest materials, highest quality designs and durability as standard. ________________________________________________ Originating from Devon in 1996. Quba & Co are makers of the prestigiously named X10 jacket made from reclaimed canvas sailcloth. These are practical stylish and fit for purpose waterproof coats and jackets with incredible designs, warm, insulated and look amazing. ________________________________________________ Quba & Co has expanded to produce a wide range of nautically-inspired, men’s and women’s clothing and accessories for everyday life, stocked not only on our website, but in over 23 store locations across some of the UK’s most popular coastal towns. ________________________________________________ Some key products include Warm Hoodies, Gilets for men and women. Practical coats, jackets and stylish polo shirts for many occasions. We have warm hats, gloves and scarves, ideal for wearing or gifting. Our homeware (or boat ware) accessories are simply wonderful creations that look good in any room by adding a touch of class and sophistication to this wonderful brand. ________________________________________________ Staying warm in winter with our quality merino and lambs wool rich knitwear and cool in summer with x-series t-shirts, means we have customers covered no matter the weather or season. All our items are made with both functionality, practicality and style in mind, to ensure the best fit and use for the customer. Quba & Co are a brand like no other.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

229 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 21% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Phone customer service I ordered two…

Phone customer service I ordered two polo shirts on line and the payment didn’t go through I had an email and called customer support on the 26th and my order was delivered the following day at 10AM BRILLIANT service thank you

26 lipca 2024
Logo Quba & Co

Odpowiedź od Quba & Co

Always glad to help thanks

Oceniono na 1 z 5

Bought shirt in sale at trentham…

Bought shirt in sale at trentham gardens outlet. Did not try on as I reasonably expected an xl shirt to fit me, sales assistant did mention there were no refunds on sale items. Tried to return today and told they cannot do a credit note, so have taken shirt back and will donate it to charity. Disappointed at sizing, there is no way that is an xl shirt and nothing was mentioned about not being able to get a credit note. Lesson learned, I will in future stick to shops that provide better customer service.

19 lipca 2024
Opinia niezależna
Logo Quba & Co

Odpowiedź od Quba & Co

Apologies for the issue you had with the shirt, with regards to sale items in store we do not offer refunds just an exchange, however, if you want to email customer service at customerservice@Quba.com they might be able to sort something out for you if you feel that the item is faulty.

Oceniono na 4 z 5

Shirt is as expected & good quality.

Shirt is as expected & good quality.

Deliverer POOR left parcel on wall outside property,fortunately I found it just before a walker was about to take it!

28 czerwca 2024
Logo Quba & Co

Odpowiedź od Quba & Co

Thanks for the review sadly we have no control over the Royal Mail but i will pass the comment across

Oceniono na 5 z 5

Great service from Quba

Great service from Quba. I recently bought a dress in your shop in the Evesham outlet centre. Firstly, the assistant there was really helpful, taking one dress out of the window display for me to try on, as there wasn't another in my size on the racks. That style seemed to come up large so I tried another style. I loved the fit, style and material of the dress so much that I bought a similar dress online as there isn't a Quba local to where I live. The online experience was simple and quick, and the dress arrived very quickly. I am as pleased with this one as I am with the first. In addition, they were both reduced in price, which was definitely an added bonus and why I was able to buy two instead of one. So overall I'm a happy customer who will keep checking in on Quba for new styles.

25 czerwca 2024
Logo Quba & Co

Odpowiedź od Quba & Co

So glad you loved the service not just online but in the stores as well it's the service we strive to achieve throughout the business.

Oceniono na 5 z 5

Super speedy delivery

Super speedy delivery - thank you

25 czerwca 2024
Logo Quba & Co

Odpowiedź od Quba & Co

Can't take full credit for the postie but we pick and pack as fast as we can, thank you

Oceniono na 5 z 5

Easy to order

Easy to order, Goods came promptly and were of very good quality.

25 maja 2024
Logo Quba & Co

Odpowiedź od Quba & Co

Always glad to keep a customer happy thanks

Oceniono na 5 z 5

Quality clothing

Quality clothing!
Love the sales as I can pick up a bargain.

24 kwietnia 2024
Logo Quba & Co

Odpowiedź od Quba & Co

So glad you love the clothing and keep watching those sales more content added all the time.

Oceniono na 5 z 5

Great customer service

Asked if we could return a present that had no documentation and swap for something the right size and more suitable. Their service was impecable.

20 kwietnia 2024
Opinia niezależna
Logo Quba & Co

Odpowiedź od Quba & Co

Thanks for the review always happy to help where we can.

Oceniono na 5 z 5

New quality clothing store in Trentham

Just been to new store at Trentham Gardens. Wow the clothes are fabulous quality. Nice choice too and staff there were extremely helpful. The sizes did come up large so had to go down two sizes. But thrilled with my purchase. Its so nice to have some nice quality clothes stores in Stoke-on-Trent.
Jan

9 kwietnia 2024
Opinia niezależna
Logo Quba & Co

Odpowiedź od Quba & Co

I am so glad to hear that you love the new store, make sure you tell your friends about us, and don't forget the Quba website Quba.com for those who can't make it into our stores, happy shopping in Stoke-on-Trent

Oceniono na 3 z 5

Nice anorak but rather tight

The anorak was just what I wanted, but it was a bit small and tight. Not your usual sizing. Not worth sending back, but rather disappointing.

26 marca 2024
Logo Quba & Co

Odpowiedź od Quba & Co

Sorry to hear about the issues you had you are more than welcome to email customer services at customerservice@quba.com to see if we can sort something out about the sizing thanks.

Doświadczenie Trustpilot

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