Our experience ordering from Quatropi was excellent. From ease of ordering to the delivery and the after sales service was faultless. The product is of excellent quality and our friends and family w... Zobacz więcej
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Zobacz, co mówią recenzenci
Absolutely delighted with our new conservatory dining table and chairs! Quatropi provided great service from start to finish. The delivery team was fantastic and arrived right on time. The quality of... Zobacz więcej
Service was exceptional. We ordered some dining chairs, after building all of them and then realising the chairs won't go under our ceramic top dining table we called them. They allowed us to swap the... Zobacz więcej
Even though parcel force messed up delivering my sun loungers the delivery department at Quotropi were more than helpful in sending a replacement by a different carrier. I'd say the customer service... Zobacz więcej
Informacje dotyczące firmy
- Sklep z meblami zewnętrznymi
- Sklep z meblami do barów i restauracji
- Dodatki do mebli
- Akcesoria meblowe
- Sklep z meblami ogrodowymi
- Sklep z sofami
Napisane przez firmę
A trusted family-run business since 2004, earning the loyalty of thousands of customers. Experience our unparalleled luxury home & garden furniture
Dane kontaktowe
Unit 8 Whitacre Road, CV11 6BX, Nuneaton, Zjednoczone Królestwo
- 02476642139
- sales@quatropi.com
- www.quatropi.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The garden furniture from Quatropi has…
The garden furniture from Quatropi has literally transformed our lives! I have been looking forever for a nice modern garden set and fell in love with the Modern 6 Seater Garden Table | Grey Aluminium & Ceramic and CIA garden chairs. My husband and I sit at the table every evening with a glass of wine and chat about the day. Something we didn’t really do before! He says it clearly makes me happy to chill in the garden and that makes him happy!
Everything appears to be well made and it is becomes with a cover to protect it during not so great weather.
We love our outdoor furniture 😍
Journey to find a dining experience
"From the moment I made my initial inquiry to the final completion of my order, the entire process was handled with exceptional professionalism and efficiency. Everything was streamlined, clear, and hassle-free."
Very professional service and loved my…
Very professional service and loved my table. Would definitely order again.
I’m very happy with my order.
I’m very happy with my order, they have been very quick with the delivery.
Very good quality
Rotten delivery
I ordered an adjustable chair and in addition paid £49 for delivery. The delivery slot was from 7am to 9am but I was assured that it would arrive around halfway through this window. At 7.22 I saw an unknown number had tried calling me five minutes earlier so I immediately returned the call but there was no reply. I tried two more times over the next half hour or so. It later transpired that the number was Quatropi’s carriers and I since discovered that the delivery was quite deliberately scheduled ahead of what I had been told after receiving the original notification. Also that the carriers deliberately did not pick up my calls and having chosen not to leave me a voice message on their call. All in all a depressing experience but I have to better chair from the many alternative suppliers available. Sorry I can’t join the happy band of five star subscribers here but my own experience was pretty appaling.

Odpowiedź od Quatropi Furniture
Omg fantastic garden furniture!!!
Omg! The quality of my 3XL HAMMOCK is phenomenal. I’ve been looking for quality furniture for the garden and found it. My friends are jealous and asking for details of where I had purchased item. I also purchased additional cushions that make the whole look simply wonderful.
5 stars from me - garden and home purchases
Love this company. Cannot stop purchasing from them. Bought all my garden furniture from them. Excellent quality every piece. And different too. Now progressed onto home furniture. Excellent quality items with excellent service and delivery. 5 stars from me.
We had a slight problem with the piece…
We had a slight problem with the piece of furniture we ordered but it was dealt with swiftly and resolved very well.
Great customer service.
Excellent Product
The product exceeded all expectations.
Quality was excellent as was the packaging.
Customer service was also first class.
Would recommend the company.
Love my new garden furniture
Love my new garden furniture, stylish, comfortable and great service
Fantastic costumer service and products!
I ordered a square coffee table with storage in white chalk and the product looked exactly as described and the quality was amazing. Unfortunately, the initial order had come scratched in some places but once I contacted costumer support, they were able to offer a replacement with ease. I am so happy with the costumer service provided as well as the product that I will 100% be repurchasing again for items I want to give a luxury feel.
Great quality sofa with great customer service
Bought the U shape sofa a few months ago…. Regretted not buying the accompanying foot stool. The customer service team were helpful in guiding me to the right one over email and it arrived quicker than expected.
3rd occasion using Quatropi and we will use again.
Would not recommend
I personally would not recommend this company or the mikey modular sofa.
1 of the delivery drivers damaged my solid oak flooring as what I didn't know was, there is hard sharp metal underneath every section. Because the delivery driver had removed all protective packaging and was sliding the sofas across the floor my oak flooring was heavily damaged with gouges and scrapes where the sofa had been pushed or dragged across it.
Company called me a liar said I had done it! I would have needed to literally record the delivery drivers lifting it in and causing the damage! The drivers apparantly first denied lifting the sofa in however had to admit it after I sent cctv evidence.
I have been quoted over £700 for my flooring to be rectified, company gave £200 as a 'goodwill gesture'.
The sofa itself is not at sturdy as I'd hoped. Although connected to one another the sections move. The sofa cushions on the backs and arms aren't filled to the edges and are very squishy so I imagine these won't last very long. Even with the feet on, the screws aren't the best and some sit proud, and the feet are metal and have sharp edges.
I currently have all the feet and screws taped and the sofa is sat on cardboard to protect my flooring so to me this sofa is not fit for purpose.
Very sad indeed, my partner had wanted to buy this sofa for his property but will not buy now. The worst part of it all was for a company not to take responsibility and to say I had caused the damage myself.
Edit after response from company.
Yes I can see you have copied and pasted the final responses. This reply came after I sent cctv evidence. Initially on a phone call I was told the drivers had said they had not lifted the sofa in so there was no evidence. I was told I had moved the sofa myself. This is still incorrect the driver lifted the sofa in and moved them across the floor. I would not damage my own flooring knowing how much I paid for it. I do not feel it unfair at all to voice my opinion which I am entitled to do so. I have had a terrible experience. I was not happy with the £200 pound you were aware of this and in response told me to contact the ombudsman. My quote to rectify flooring was £780. You have not used the words 'LIAR' but what you have said ia that you have heard 2 conflicting stories from the delivery drivers and myself and that the delivery drivers have bot moved the sofa. This implies I have moved the sofa and damaged my own flooring. I pointed the damage out to both drivers straight away when I walked into the room and saw the damage. My partner who was present could also confirm this however I offered this and was ignored. So basically it's their word against mine and the company have believed the delivery drivers. So yes it has been implied I am a lier as I have been dismissed and told I have done it myself.

Odpowiedź od Quatropi Furniture
Great customer service...
The guys at Quatropi were great. My delivery was for the day before a huge garden birthday party... with 50+ guests. I checked the items and realised that the fixing screws package was missing for one of the two outdoor sofas... i called Quatropi the Friday afternoon and they could not have been more helpful, firstly apologising and then agreeing to express package delivery the vital screw package that arrived first thing the following day... 10/10
Great service and the delivery guys…
Great service and the delivery guys were great very helpful and very nice
Customer service excellent.Queried…
Customer service excellent.Queried price of item and they sorted out the refund immediately
Simply Outstanding
Wow the best double hanging chair I have seen, the quality is outstanding so you definitely get what you pay for. The service from start to finish was first class and i will be buying from these again for other household/garden furniture in the future. I spoke to the sales manager (forgotten his name) and he was superb no pressure just gave me all the details i required to make a purchase. 5* Plus
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