Ordered a wedge cushion and used it for a couple of days. The cushion caused increased pain, and these things are sometimes a gamble but having paid a high price 60 quid for the item to support a supp... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Putnams made my saggy old sofa feel brand new again with a newly filled sofa cushion. It was an easy process, I sent photos and measurements and promptly received a competitive quote. Communication... Zobacz więcej
Had foam replaced in a seat cushion as manufacturers foam was not great quality, cushion just received back and feels great . Experience from beginning to end very easy and very quick wouldn’t hesitat... Zobacz więcej
I purchased some items from them which are wonderful. i had several questions, and Tracey, who i spoke to on the phone, was so helpful and did so much to assist me, and to ensure that i could use th... Zobacz więcej
Informacje dotyczące firmy
- Sklep z produktami dla zdrowia i urody
- również w kategorii:
- Dostawca sprzętu dla osób z ograniczoną mobilnością
- Sklep z wyposażeniem domowym
Napisane przez firmę
Since 1979 we have been hand crafting comfort solutions in the UK. Our business is family-run (now run by the second generation). Have a problem or need a question answered? Call humans in our factory office on 01752 345678, we answer within a few rings. Our products include but are not limited to; pillows, toppers & duvets. Based in Devon, UK.
Dane kontaktowe
Eastern Wood Road, Langage Ind Est, PL7 5ET, Plympton, Zjednoczone Królestwo
- +441752345678
- info@putnams.co.uk
- www.putnams.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 9% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bed Wedge caused me neck & shoulder pain
I purchased this bed wedge because it was advertised to use for side sleepers. I Used following the guidelines. Big mistake as now suffering with neck and shoulder pain! After complaining Putnams refused to give me a full refund & refunded me a small amount because protective cover was removed & they don't refund if the plastic cover is removed!. It was not fit for my purpose as a side sleeper. Lot of money to pay for pain!! Left with a personal injury now. I'm not the only person who had problems after using this product if you check reviews. 65695 Oder number
Excellent service
Excellent service. A very simple process, good value and the revived sofa cushions are extremely comfortable. Glad we didn’t buy a new sofa!

Odpowiedź od Putnams
Great customer service and wonderful…
Great customer service and wonderful products. I highly recommend them.

Odpowiedź od Putnams
Purchased a wedge for my coccyx pain
Purchased a wedge for my coccyx pain, and it actually made the pain worse.
Great that they make it in the UK, but the quality of it doesn't seem to be particularly good. Just nice packaging. Then again, I didn't keep it as it wasn't helpful, so I had the pleasure of sending it back at my expense for 5£. (Non refundable)
On the website, it says it's suitable for all office chairs. The one I have is an ergonomic one of sorts, so I suspect that's why it may have aggravated the pain. I pointed this out to the Customer service team, but they didn't update it on the website.
Can't understand why it would cost such a premium price, apart from the cost of rent in the UK.

Odpowiedź od Putnams
I bought the Travel Topper and…
Edit 10/29/2025
After my original 1-star review (below), the company Putnams reached out offering to refund the full product price if I agreed to remove my review.
That’s not customer service that’s an attempt to buy silence.
I declined, because honest feedback helps protect other consumers. Trying to purchase positive optics instead of fixing what’s wrong is shady and unethical. If your business relies on paying people to erase criticism, it tells you everything you need to know about their confidence in their product.
As a reminder, the product was still terrible flimsy foam, cheap cover, and not remotely worth the price. The follow-up behavior only confirmed my initial impression: poor quality, poor integrity.
Original Review 10/24/2025
I bought the Travel Topper and honestly, it’s one of the worst purchases I’ve made. The foam is cheap, the cover is paper thin, and trying to get the foam insert into it is a complete joke — it crumples and twists like tissue paper. For something that cost me nearly $200 with shipping, I expected quality. What I got looks and feels like a $20 bargain bin Walmart mattress cover. Absolutely not worth the hype or the price.

Odpowiedź od Putnams
Amazing product knowledge and service
Everything about Putnams was second to none - so much so that I signed up to trust pilot tonight for the first time just to review them!

Odpowiedź od Putnams
Cushion Refilling Service
My sofas now have a new lease of life thanks to Putnam’s cushion refilling service which was a very easy process. I am delighted with the outcome.

Odpowiedź od Putnams
Absolutely fabulous
Can you believe I was worried about going on holiday because I wouldn't have my trusted Putnam's pillow. So I bought the travel version for next day delivery. Arrived and packed easily into my carry-on case with my clothes for 10 days. Wish I had done it years ago. I have introduced 3 people to Putnam's, all are as appreciative as I am of this wonderful product.

Odpowiedź od Putnams
Excellent service from Putmans
Excellent service from Putmans. Tracy was very informative and helpful from the start. She saved me from being quoted to high for our cushion refill because we had measured it incorrectly. The turn around time was great and our cushions feel fantastic. It has saved us from buying a new sofa as loaf don’t offer cushion replacements. Would highly recommend!!

Odpowiedź od Putnams
Excellent service from Putnams
Excellent service from Putnams! Will definitely use them again.

Odpowiedź od Putnams
Fantastic customer service and a great result!
We had our sofa refilled by Putnams. It was such a quick, easy and smooth process. Tracy was on hand for all of my questions and explained very clearly to me how the sofa would look and feel. Putnams are absolute experts when it comes to foam and we felt like we could completely trust their advice. The cushions were sent to us after a week of confirming the order and we are so pleased with the result. No more plumping cushions every day!

Odpowiedź od Putnams
Had my sofa cushions refilled and I am…
Had my sofa cushions refilled and I am very pleased with the results easy process from start to finish many thanks

Odpowiedź od Putnams
An absolutely fantastic company
I would not hesitate to recommend this company. I had some worn out saggy cushions on a sofa I'm still very fond of and wasn't sure what to do. I read good things about Putnams online, called them and spoke to a lovely lady who told me all about the cushion refilling service they provide and emailed the information I needed. I sent the cushion covers to them and within ten days received my newly refilled cushions. My old sofa feels like new again and I couldn't be happier! They did an amazing job and at a very affordable price. Thank you so much Tracy and everyone at Putnams. Seriously can't recommend them highly enough.

Odpowiedź od Putnams
Unergonomic and uncomfortable.
This is a solid foam wedge that raises the height of the head by elevating the torso. It is advertised as a memory foam product. I find this misleading. The wedge is of a very hard foam, with a thin layer of memory foam on top.
It has reduced my husband's snoring, but at the price of severe pain in his shoulders and neck. I have bought yet another memory foam pillow for him to use with it. So his head is comfortably cradled, but the position of his spine is poor.
The wedge does not contour to the body like a good mattress or a firm memory foam backed with a thinner backing of solid foam might, but remains rigid. Therefore the spine is supported as though on something akin to a slanting board. Maybe good for younger bodies but not good for older people.
In addition, the foam wedge is not covered in stockinette, which makes wrangling the thing into its pillowcase very difficult and irksome.
It is a good starting point, design wise, but I would have thought that this company could have done much better if someone had used some innovative capabilities to take the design further. Even I can see a number of adaptations that could be made.
For what it is, it is en expensive but rather primitive piece of kit. And the price of the spare pillowcases is also rather high. In my opinion.

Odpowiedź od Putnams
Great service
Great service, great product, what more can I say.
I phoned to get VAT relief and ordered in from Tracy, within 26 hours it was fitted and in place and sooo comfy!
Thank you all at Putnams

Odpowiedź od Putnams
DESPERATE FOR 🙂↕️ SLEEP !!
Recently diagnosed with OSA I’m having to wear a CPAP full face MASK!
As a result my sleeping position has been badly impacted, but thankfully I discovered this BRITISH company and its purpose designed pillow🙏 I was so pleased with the ease of the online purchase and delivery process, the quality of the product and the results it’s providing me😎. Can’t fault a thing, many thanks again from Steve

Odpowiedź od Putnams
Professional and competitive
From the initial email contact to refilled cushions return the customer service has been prompt, informative, polite and professional and the returned cushions are fab. My only negative is that it would have been helpful to know when the cushions were to be returned, as they were left on our doorstep.

Odpowiedź od Putnams
Personal service
Personal service, nothing is too much trouble and the company went the extra mile to fullfill the order quickly.

Odpowiedź od Putnams
Incredible service and customer…
Incredible service and customer experience.
From start to finish in all my interactions with Tracy, I was reminded what excellent customer service and experience can look like
Cushions are looking fantastic!

Odpowiedź od Putnams
Outstanding service again!
Outstanding service for the second time! Having used Putnams once before for an entirely different reason, we went to them on Monday needing two insert cushions for our motorhome. Although they are extremely busy at the moment, they rushed through our job in order to help our son who is disabled, phoning us on Thursday to say that they were ready. The result? Two cushions of exactly the right density and size, wrapped in foam and netting, which add to the existing bench cushions to form the extra berth that we needed. Our son would not have understood why we couldn't go on holiday so it's been a life-saver (well, you know what I mean) for us. I recommend them unreservedly - many, many thanks to Bubbles (yes, really!) and the whole team.

Odpowiedź od Putnams
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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