Purple Granite Recenzje 

191
•
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From my initial phone contact to the completion of my worktops yesterday I only have very positive feedback. We had 1 small glitch which Lucy dealt with promptly and very efficiently so very speci... Zobacz więcej

Oceniono na 5 z 5

From the outset Purple Granite have been fantastic to deal with. Tom was brilliant at keeping in touch, going through multiple options before helping me settle on the right design for our kitchen. Ki... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Lovely worktops and have been fitted well. The only thing we were disappointed with was that we never got a chopping board using the cut out from the sink. The company was recommended by a couple of p... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

We had an error in our granite due to confusion with the name of the stone we wanted being very close to a totally different stone. We only spotted it after installation had commenced. Purple... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kamieniarstwo
  2. również w kategorii:
  3. Dostawca kamienia

Napisane przez firmę

At Purple, we help homeowners, builders, kitchen retailers, interior designers, and property developers transform kitchens and interiors with beautifully crafted quartz, granite, marble and porcelain worktops. With over 15 years’ experience, we’re known for premium materials, reliable service, and fast turnaround times — making us a trusted partner for clients and a go-to supplier for stunning, affordable stone surfaces. From one-off kitchen renovations to large-scale developments, our expert team delivers the right product, on time, with no hassle. Backed by 5-star reviews and long-standing partnerships, Purple is a name you can rely on.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

191 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(191)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 46

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Important watch outs!

WATCH-OUTS……
- Ask for your worktop joins to be polished. If you don’t the cut is really rough so isn’t smart at all when the grouting is put in. Not sure why this wouldn’t just be done as standard?
- Get your own silicone/grout to match your worktops. Purple Granite only supply black/white or clear silicone and the grout the guys have to mix up colours to match as best they can!?

Surely the above should be standard practise? There are tonnes of grouts and silicones to match and even if you want to charge extra at least give people an option or just let them know!? Do something!

Other than that I’ve got a cut on my sink not centred which is pretty annoying.

The sales man was really nice helpful and patient, the templater very nice as were the guys that fit the top. If only they were given the proper tools to do the job!

13 grudnia 2023
Opinia niezależna
Logo Purple Granite

Odpowiedź od Purple Granite

We are incredibly confused by this review and have tried to call you to discuss. We take our reviews incredibly seriously especially when they are unwarranted. As we have access to thousands of different stones there are not the same amount of matching resins and as such our fitters as all do mix the resins with special dyes to match to the worktops and looking at your fitting photos the fitters did an amazing job. The same is said with silicons, between the upstands and tops on the colour you chose is always done with clear. If a client has a different preference then they can specify which you didn’t. If the joints have a polished side to them then the resin will not hold and you will experience issues in time, again this is completely normal and done for a reason.

The sink position is exactly as was agreed with you on template and signed off on the fitting so I am not sure what this comment refers to as you have not raised with us directly.

Lastly we arrived on site to fit your tops, the agreed pre fit works you needed to undertake had not been carried out and the utility was being altered, all of which should have meant we left site and rearranged but we didn’t in order to get you a completed kitchen for Christmas. We would love the opportunity to understand how any of this warrants a 1 star review.

Oceniono na 5 z 5

Amazing company to work with

I don’t very often write a review but felt I had to this time. I cannot praise Purple Granite enough, from the initial meeting to choose our worktop, to the fitting, they have kept us up to date with every stage of the way, I would HIGHLY recommend them, I know this is going to seem a bit weird to say, but how they come out template, then get all the holes, Sink, hob, hole for tap, hole for waste disposal in exactly the right place was amazing. ( I know it’s their job) but it all fit so perfectly
Ros

8 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Would Recommend - All Good :)

All contacts with Purple have been very positive and everyone very helpful, efficient and friendly. The template team and fitting team were the same, very efficient and with a good eye for the subtleties and details. Very competitive pricing. Thank you Purple

30 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

New Kitchen worktops by Purple

I have recently used purple granite for a new kitchen installation. I was first attracted to Purple because of the quick turnaround. They didn’t disappoint templating on a Monday fitting on the Friday. The pricing was cheaper than other companies I got quotes from. I was sent samples to confirm the product choice. I’d recommend Purple to anyone.

24 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Fantastic service from start to finish!

Fantastic service from start to finish!
We replaced our worktops from wooden to quartz and we are so pleased with them they are stunning! They have transformed our kitchen.
Everyone was so helpful I would definitely recommend this company to anyone.
Thanks again!!

18 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Totally Professional

We decided to change the granite on our central isle which contains a hob with fan extraction. I thought not an easy task, how wrong I was. Richard came along and templated the area, helpful, polite and in no time the design was sent to the factory. A week later our new granite arrived and an hour later the new top was in place and hob fitted. We are so pleased and have no hesitation in recommending Purple.

21 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Worktops

Great company to deal with from start to finish, the Sales staff through to template and fitting were a pleasure to deal with.
Would highly recomend this company.

24 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Had our worktop fitted last week and we…

Had our worktop fitted last week and we are so happy with it! Looks stunning, great quality and saved us a fortune on the quote we had with Wren. Wouldn’t hesitate to recommend and would use them again in the future. Fitters we’re friends and professional and left the place spotless

16 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

Awful. I've lost all my money

I'm having a horrendous experience. I'm now having to pay to go through the courts to get a refund. I've had to pay a company to remove my worktop because it was dangerously broken around the oven and hob.
Purple granite brown threatening to charge be to continue to come out and repair it. They sold me a terrible product and I'm still trying to get my money back.

24 listopada 2023
Opinia niezależna
Logo Purple Granite

Odpowiedź od Purple Granite

Hi,

Sorry we don't know who you are, if you have a legitimate concern, please contact us.

Thanks,
Purple

Oceniono na 5 z 5

Fantastic Product and Service

Recently had my Quartz worktops fitted, my wife and myself absolutely love them! Purple granit saved me over £1000 off my quote from my kitchen supplier! From seeing Laura to choose my worktops, to Aaron coming to template…through to Terry to complete the fitting!! The service was outstanding! From template to fitting was only 3 working days! I can’t express how happy we are with the product and the service! Thank you purple granit.

17 października 2023
Opinia niezależna
Oceniono na 5 z 5

Purple granite

Purchaced Avenza quartz worktop from the Worcester showroom and dealt with Judith. Herself and the rest of the team delivered a fantastic service and would highly recommend choosing purple. Extremely good quality and prices!
Thank you

13 września 2023
Opinia niezależna
Oceniono na 5 z 5

Quartz kitchen worktop

Excellent choice of quartz and at a competitive price.The templating was done on Monday and fitted Friday.Fast turnaround ,also I was able to see the piece of quartz before it was cut to see how it would look in my new kitchen.From start to finish Purple always keep you updated. Extremely happy with the final result. All the staff from sales to fitters are friendly ,helpful and knowledgeable.I would definitely use them again.

11 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Exceeded our expectations

We are over the moon with our new workshops, island and splash back. From the minute we walked into the showroom and spoke to an incredibly knowledgable salesperson Laura, who knew what I wanted down to the product name just from my describing, through to the templating, fabricating and fit we are delighted. The quality of the product is outstanding and exceeded the look we were trying to achieve. Even when things were a little difficult in the middle of the process, due to an issue with the slabs chosen, the solution was found and the situation resolved. The fitters worked tirelessly, they were helpful, professional, hard working and energised throughout the entire 7 hour shift they worked to get it perfect for us! I would highly recommend Purple Granite and will share photos of the work once the kitchen is finished! Thank you for bringing to life our vision of the perfect kitchen. Mr and Mrs Homer

22 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Fantastic service from day one right to the end

From the minute we walked in to the shop in Worcester, right up to the final fitting of the worktops today, genuinely could not be happier with the overall service. Everything single thing was no problem whatsoever, everything we were told was going to happen happens bang on time. Everyone, right from the customer facing people in the shop, the templates, the fitters, the people on the phones were a pleasure to deal with. And at the end of it…..fantastic worktops

Highly recommend this company to anyone. Thank you all so much

18 sierpnia 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej