Have used Proximo a couple of times for a temporary vehicle and always been very professional with great communication. They have always provided everything we needed and delivered and collected in a... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Dawn collected a hire car that I was using whilst mine was being fixed. She was,excellent and very courteous when explaining the process and gave tips on how to obtain a car that I would be happy wit... Zobacz więcej
Reakcja na opinię
Proximo have been very quick and efficient. Still had all my details from before just needed tobe updated. Managed to have car delivered Monday morning from the lovely Dawn who went through everythin... Zobacz więcej
Reakcja na opinię
Dawn came today to resolve an issue we had with fitting a wheelchair in a vehicle. She had great knowledge of the set up, seatbelts and tiedowns required and was able to resolve all the issues we had... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Proudly employee-owned, Proximo is the UK’s leading provider of specialist replacement vehicles. We help major fleets and insurance providers keep their customers moving by supplying the right temporary vehicle, quickly and reliably. We also own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Proximo
Napisane przez firmę
- We own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Dane kontaktowe
Chantry Court Sovereign Way Chester West Employment Park, CH1 4QN, Chester, Zjednoczone Królestwo
- 0808 143 3810
- customerexperience@proximo.co.uk
- www.proximo.co.uk
4,9
Doskonała
5 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Colin was patient and helpful
Colin was patient, helpful and understanding throughout. He contacted me beforehand to let me know his ETA and was punctual. He also waited for me while I test-drove the car. Many thanks!
2 lipca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Sophia,
Thank you for your lovely review! We're so pleased Colin provided such patient and helpful service throughout your visit. We'll make sure he receives your kind comments.
Kind regards,
Will
Customer Experience
WAV car substitution
When I was put in touch with this company from the first email and phone call right the way through to the delivery and explanation of the various aspects of the car it was all done very professionally.
For a person i.e Dawn Joyner, knew a great deal with regards to the controls etc of the vehicle and did a very thorough hand over.
When it came to taking down the details of what vehicle was required Georgia Chadwick the accounts manager, was very thorough with regards to knowing the widths and heights of the electric wheelchair and even due to myself taking the wrong measurements Georgia knew exactly what was required showing absolute professionalism incorrecting me and not making me look like an idiot.
26 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Gordon,
Thank you for your wonderful review! We're delighted to hear you had such a positive experience from start to finish. We'll be sure to pass your kind words on to Dawn and Georgia. They'll really appreciate your feedback.
Kind regards,
Will
Customer Experience
I'm sad to say
I'm sad to say that this is the first time that the vehicle that was supplied was not good to travel in as a rear wheelchair passenger. I have spinal problems and i spent alot of time struggling to stay in the chair and every bump caused so much pain.
The driver who collected the vehicle Neville was very professional and pleasant, great person to chat to.
2 lipca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Kevin,
Thank you for taking the time to share your feedback. We're sorry to hear that the vehicle wasn't as comfortable as expected and understand how difficult this must have been, particularly given your spinal condition. Your comments have been noted and will help us review future vehicle allocations where possible.
We're also pleased to hear that Neville provided such professional and friendly service, and we'll be sure to pass your kind words on to him. Thank you again for your valued feedback.
Kind regards,
Will
Customer Experience
Des was very friendly and professional
Des was very friendly and professional. Arrived within the timeframe he had previously stated
2 lipca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Christine,
Thank you for your 5-star review! We're delighted to hear that Des was friendly, professional, and arrived within the timeframe promised. We'll be sure to pass on your kind feedback to him.
Kind regards,
Will
Customer Experience
Odpowiedź od Proximo Group
Hi Hayley,
Thank you for your 5-star review! We're delighted to hear that you had such a positive experience. We'll be sure to pass your kind comments on to Masoud.
Kind regards,
Will
Customer Experience
Excellent company to hire a vehicle from.
Assad collected the vehicle, he was very polite and professional - a good representative for the company.
The two chaps who delivered the vehicle were polite, knowledgeable, thorough and gave a good demonstration of how everything worked.
1 lipca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Tracey,
Thank you for your feedback. We're pleased to hear the team made your delivery and collection experience such a positive one. They'll be delighted to hear this.
Kind regards,
Will
Customer Experience
Paul was very helpful
Paul was very helpful this morning explained everything and got us a hire vehicle very quickly and put us back on the road. Thank you.
1 lipca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Tom,
We really appreciate your review! It's great to hear Paul got you back on the road quickly and made everything easy.
Kind regards,
Will
Customer Experience
Daniel Molinas brought our courtesy…
Daniel Molinas brought our courtesy van, he explained everything really well ran us through all the functions didn't leave anything out. Super friendly checked the van thoroughly before handing over also taking pictures and documenting them, explained the automatic ramp and doors and explained the button and spoke me through the fuel gauge and what it means amazing customer service 10/10
1 lipca 2026
Opinia niezależna
Odpowiedź od Proximo Group
HI Mitchell,
Thanks for the fantastic review! We'll be sure to pass your comments on to Daniel – we're glad he provided such excellent service.
Kind regards,
Will
Customer Experience
The guy Assad who delivered the WAV was…
The guy Assad who delivered the WAV was very knowledgeable and helpful. It was extremely stress free.
1 lipca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Bernard,
Thank you for your kind feedback! We're delighted to hear Assad made the delivery process smooth and stress-free.
Kind regards,
Will
Customer Experience
Odpowiedź od Proximo Group
Hi Peter,
Thank you for your fantastic 5-star review! We're so pleased to hear you found our team helpful and that you received excellent service.
Kind regards,
Will
Customer Experience
Excellent handover
Excellent handover, Colin our delivery driver took lots of photos to make sure the car was fit for purpose before we took the keys. He was friendly and a happy chap. Excellent service all round.
Thank you for the assistance.
30 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Mr Maitland,
Thank you for your 5-star review! We're delighted to hear you had such a positive experience. We'll be sure to pass your kind words on to Colin – he'll be pleased to know his friendly service and attention to detail made a great impression.
Kind regards,
Will
Customer Experience
assad.
assad.
everything first class we vehicle drop off. all explained very well .
30 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Brennan,
Thank you for your fantastic 5-star review! We're so pleased to hear that your vehicle delivery was first class and that everything was explained clearly. We'll be sure to share your feedback with Assad.
Kind regards,
Will
Customer Experience
Daniel who delivered my car was…
Daniel who delivered my car was friendly, informative and knowledgeable .
27 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Good morning,
Thank you for your wonderful 5-star review! We're delighted to hear that Daniel provided such a friendly, informative, and knowledgeable delivery experience. We'll be sure to pass along your kind words to him.
Kind regards,
Will
Customer Experience
Explained well about the way the…
Explained well about the way the vehicle works
29 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Sandra,
We are really grateful for your kind review. It's fantastic to hear the vehicle was explained clearly and that you found the handover helpful.
Kind regards,
Will
Customer Experience
Great service
Great service Neville very pleasant and friendly handover excellent
27 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Good afternoon,
Thank you for your kind review! We're delighted to hear Neville provided such a pleasant and friendly handover. We'll be sure to pass on your lovely feedback.
Kind regards,
Will
Customer Experience
Neville was a very pleasant guy…
Neville was a very pleasant guy explained everything about the vehicle.
Noted all the minor scratches which was brilliant.
A very positive experience. Thank you Neville x
27 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Rouse,
Thank you for your great review! We're pleased to hear Neville made your handover a positive experience and took the time to explain everything thoroughly. We'll pass on your kind comments to him.
Kind regards,
Will
Customer Experience
Daniel Molinas has been extremely…
Daniel Molinas has been extremely helpful, clear, professional - all information received from him has been excellent
Thank you Daniel
26 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Deri,
Thank you for your lovely feedback! We're delighted to hear Daniel provided clear, professional, and helpful support throughout. We'll be sure to pass on your thanks.
Kind regards,
Will
Customer Experience
Highly recommended
Paul Edney was very friendly, professional and helpful. He contacted me to let me know he was on his way and the whole process went smoothly. Highly recommended.
26 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Hi Sarah-Jane,
Thank you for your wonderful review! We're glad Paul kept you informed and made the whole process smooth and straightforward. We'll share your kind words with him.
Kind regards,
Will
Customer Experience
assad was fabulous today collection on…
assad was fabulous today collection on time very polite and helpful thank you
25 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Dear Donna,
Thank you for your review. We’re delighted to hear that Assad provided a timely, polite, and helpful collection service today. Your feedback is greatly appreciated.
Best wishes
Penny
Customer Experience
Assad very efficient and friendly and…
Assad very efficient and friendly and very helpful. Thankyou
25 czerwca 2026
Opinia niezależna
Odpowiedź od Proximo Group
Dear Caroline,
Thank you for your review. We’re delighted to hear that Assad provided such a professional and timely service. Your feedback is greatly appreciated.
Best wishes
Penny
Customer Experience
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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