The new manager handled the problem I had extremely well. His customer care attitude was brilliant….. His attitude is rarely seen today…. The problem was mine but he owned it!! 10/10 I’m so gla... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fair service. They started the maintenance at the booked time. Clear and fair communication from the staff, proper care about the car. I have many good experience with protyre.
Reakcja na opinię
Called in adhoc on a bank holiday Monday morning with a balding but not quite illegal front tyre, had a big journey coming up so just made an enquiry. After a quick chat and a quote, 25mins later on... Zobacz więcej
Responsive to my request and immediately checked tyres without having booked appointment. Helpfully discussed, to make decision on purchase of new tyres. Rather a long wait, but I recognise they had f... Zobacz więcej
Informacje dotyczące firmy
- Wulkanizacja
- Sklep z hamulcami
- Sklep z akumulatorami
- Stacja kontroli samochodów
- Naprawa samochodów
- Ustawianie zbieżności kół
O Protyre Autocare - Thetford
Napisane przez firmę
Napisane przez firmę
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Dane kontaktowe
Unit 4, Telford Way, IP241HU, Thetford, Zjednoczone Królestwo
- 01842 763663
4,6
Doskonała
1 tys. recenzji
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Odpowiedź od Protyre Autocare - Thetford
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service and price wouldn’t go…
Excellent service and price wouldn’t go anywhere else
3 lipca 2026
Odpowiedź od Protyre Autocare - Thetford
Hello Paula,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff were great
The staff were great. Very helpful and friendly. They talk you through what your car needs. They go the extra mile. The prices are very good also. Would highly recommend 😊
29 czerwca 2026
Odpowiedź od Protyre Autocare - Thetford
Hello Gary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful.
Very helpful.
I needed my car back on road asap and the gentleman I dealt with was on the ball and had my car fixed within a couple of hours.
23 czerwca 2026
Odpowiedź od Protyre Autocare - Thetford
Hello Jane,
We would like to thank you for sharing your feedback regarding the service you received at our Thetford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have used Protyre on several…
I have used Protyre on several occasions and always find the staff extremely helpful in all aspects they provide. They are always generally competitive on price, and the company is used by other family members.
24 czerwca 2026
Odpowiedź od Protyre Autocare - Thetford
Hello Brian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Mot AppointmentEasy to book mot online the staff were…
Easy to book mot online the staff were really helpful regarding a tyre pressure question. I think the price is the same in most centres so not a problem for cost
16 czerwca 2026
Odpowiedź od Protyre Autocare - Thetford
Hello Yvonne,
We would like to thank you for sharing your feedback regarding the service you received at our Thetford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I booked my car in for air con check…
I booked my car in for air con check and regas at 13 .00 and they took it straight in to work shop and 1 hour and 15mins later it's all done and I found the staff were friendly and helpful and it was great price perfect job
17 czerwca 2026
Odpowiedź od Protyre Autocare - Thetford
Hello Mr Flint,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Odpowiedź od Protyre Autocare - Thetford
Hello Maria,
We appreciate your 5-star review! We are glad you found our service helpful, efficient, and reasonably priced.
Best regards,
Eddie
Customer Care - Protyre
Always great advice and service…
Always great advice and service given...mostly the job can be done there and then..very polite staff to which makes anyone feel.welcome
8 czerwca 2026
Odpowiedź od Protyre Autocare - Thetford
Hello Heather,
We appreciate you sharing your positive experience! We are delighted to hear that you were happy with the helpful service you received from our team in centre. We value your feedback.
Best regards,
Eddie
Customer Care - Protyre
Odpowiedź od Protyre Autocare - Thetford
Hello Mr Reid,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Odpowiedź od Protyre Autocare - Thetford
Hello Mr McIsaac,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Thetford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Odpowiedź od Protyre Autocare - Thetford
Hello Charlie,
Thank you very much for leaving us this 5-star review. We are delighted to hear that you are happy with the service you received from our team at Thetford. We appreciate your custom and hope to see you again in future.
Best regards,
Eddie
Customer Care - Protyre
Timeline was observed correctly
Timeline was observed correctly. Nice quiet waiting area where I could read my book. Staff was pleasant.
3 czerwca 2026
Provided the tyres I asked for at the…
Provided the tyres I asked for at the price I wanted to pay. Great friendly service.
7 maja 2026
Good quality of work and repair,good…
Good quality of work and repair,good communication.
3 czerwca 2026
Friendly staff and great customer servive
Great customer service, friendly staff. Great communication. Ordered two tyres and replaced that afternoon and two more placed two days later as they needed changing as well. Great cup of tea whilst waiting 🙂
20 maja 2026
MOT carried out very efficiently and…
MOT carried out very efficiently and professionally. I recommend it.
19 maja 2026
Phone never answered.
Phone never answered.
Appointment cancelled.
Re-booked but not available.
Asked for a refund.
Very poor service.
29 maja 2026
Odpowiedź od Protyre Autocare - Thetford
Dear Terence Mead,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.