Protyre Autocare - Penrith Recenzje 

1508
•
Wynik TrustScore: 4.5 na 5

4,6

Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL Penrith, Cumbria, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

A busy workshop but found time to investigate the problem with my rear tyre and arranged a temporary repair, and for tyres to be fitted the next day, replacing the damaged one and also two worn front... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What’s not to like? These were the best value tyres I could fine online and fitted for much less than the high street / walk in price. A range of dates and times for local fitting offered and addition... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Staff/mechanics just need to learn to speak to customers better. If there is an issue with dashcams in vehicles then there probably should be a sign up in reception area. Apparently they are not allo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My son, from Keswick, forgot about his MOT, and we needed an urgent appointment. To our immense relief, Protyre Penrith had one appointment the following day. The Stafford were very friendly and p... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Wulkanizacja
  2. również w kategorii:
  3. Naprawa samochodów
  4. Sklep z akumulatorami
  5. Sklep z hamulcami
  6. Stacja kontroli samochodów
  7. Ustawianie zbieżności kół

Napisane przez firmę

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Dane kontaktowe

  • Unit 44 Gilwilly Road, Gilwilly Industrial Estate, CA11 9BL, Penrith, Cumbria, Zjednoczone Królestwo

  • 01768 864361

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(1508)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33 081

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

An efficient and thorough service

An efficient and thorough service. My tyre was changed when arranged, and the job completed swiftly while I waited.

28 października 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Hello Michael​,

We would like to thank you for sharing your feedback regarding the service you received at our Penrith branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

Good, efficient service

A busy workshop but found time to investigate the problem with my rear tyre and arranged a temporary repair, and for tyres to be fitted the next day, replacing the damaged one and also two worn front tyres. Good work, efficient and friendly. Thank you.

29 października 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Hello Mick,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Penrith branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 4 z 5

Cancellation

After a cancelled mot because of staffing issues, everything got sorted as promised by my renewal date, it was inconvenient but these problems can often be unavoidable

2 listopada 2026
Oceniono na 5 z 5

Great service and advise

2 listopada 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Penrith branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

Good service

Good service, polite staff.
Would recommend.

28 października 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Hello Carol,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Penrith branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

Quick service and Matt was a big help

Matt--ooh I think that was his name!-- was a great help on the phone--twice!--and in getting my tyre replaced quickly on same day I called.

28 października 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Hello Ron​,

We would like to thank you for sharing your feedback regarding the service you received at our Penrith branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

A very efficient service

A very efficient service, with friendly staff, would highly recommend on my experience.

28 października 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Dear warren wood,

Thank you very much for leaving us this 5 star review.

We always try to ensure our customer service is the best it can be, so we are absolutely delighted to hear that you found our team at our Penrith branch to be so welcoming and prompt during your visit. Your high recommendation means a lot to everyone here.

We truly appreciate your business and look forward to welcoming you back in the future.

Kind regards
Kayliegh
Customer care -Protyre

Oceniono na 5 z 5

Prompt

Prompt, polite service both on my initial visit & the follow up one.

20 października 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Hello Anne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Penrith branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

Excellent customer service

Excellent customer service, work and explanation etc timely and accurate

22 października 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Hello Anne,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Penrith branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

What’s not to like

What’s not to like? These were the best value tyres I could fine online and fitted for much less than the high street / walk in price. A range of dates and times for local fitting offered and additional extras such as alignment offered at check out. Great service ans all payable using a range of methods to make road safety more affordable for all.

28 października 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Hello Jo,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Penrith branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

Excellent service

28 października 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Penrith branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

Very easy booking service.

Very easy booking service.
Pleasant and helpful staff.
Competitively mot and service price.
Vehicle returned in excellent condition.

28 października 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Hello Peter,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Penrith branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

Prompt thorough service

26 października 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Hello Robert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Penrith branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

My front tyres and wheel alignment

My front tyres were replaced followed by front wheel alignment on time, without fuss or complication, and at a great price; I booked the job online

20 października 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Hello Mike​,

We would like to thank you for sharing your feedback regarding the service you received at our Penrith branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

Excellent service

Excellent service

23 października 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Hello Robin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Penrith branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

Super quick turn around

Super quick turn around, a great team and even a free cuppa while I waited! Would definitely use again.

21 października 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Penrith branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

From visiting to have tyres checked and…

From visiting to have tyres checked and ordered 2 replacements were fitted the same day.
Excellent person on reception and so pleasant to deal with and answering questions.

21 października 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Hello Richard,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Penrith branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 3 z 5

Staff/mechanics just need to learn to…

Staff/mechanics just need to learn to speak to customers better. If there is an issue with dashcams in vehicles then there probably should be a sign up in reception area. Apparently they are not allowed as its the law and even though it was turned off the dashcam is still an issue as it should be removed or it can fail an mot as apparently they are obstructing the drivers vision.
The female reception lady who was standing in was understanding but won't be going back as not impressed. The previous service should of took about 2 hrs but was done in under an hour and a half and even in that time the mechanic dealt with another cars tyre. Not sure its value for money.

21 października 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Dear Jamie Jephcott, 

Thank you for sharing your feedback regarding your recent visit.

We are very sorry to hear that the communication from our team did not meet expectations and that you felt the service provided was not value for money. We have passed on your feedback to the management team.

If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk

Best regards,
Eddie
Customer Care - Protyre

Oceniono na 5 z 5

My first MOT with no work needing to be…

My first MOT with no work needing to be done so of course it's 5 stars...but the guys were great, friendly and started and finished on time so what's not to like?

16 października 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Hello Rob​,

We would like to thank you for sharing your feedback regarding the service you received at our Penrith branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

Arrived early for my appointment & car…

Arrived early for my appointment & car dealt with straight away , Great service , will be back again

14 października 2026
Logo Protyre Autocare - Penrith

Odpowiedź od Protyre Autocare - Penrith

Hello Russ​,

We would like to thank you for sharing your feedback regarding the service you received at our Penrith branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej