Protyre Autocare - Midsomer Norton Recenzje 

1117
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Wynik TrustScore: 4.5 na 5

4,4

Stones Cross Garage, North Road, BA3 2QB Midsomer Norton, Somerset, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I went into Protyre without calling prior to get a new tyre after having a flat and having to put my spare on. It's not the first time I've been here and every time, no matter who I deal with, I'm tak... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really pleased with how the new Protyre team and management handled an issue with an exhaust previously repaired by them. They listened, were sympathetic and found a fair solution for everyone. The n... Zobacz więcej

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Oceniono na 5 z 5

Quick tyre change. Free tyre upgrade due to the ones I had prepaid for having a slight defect. Polite and courteous staff and free coffee while you wait!

Reakcja na opinię

Oceniono na 5 z 5

I pre-booked and pre paid for two tyres to be replaced at Protyre in Midsomer Norton last Saturday morning. On arrival the one guy working was clearly already busy, but was an absolute star with cu... Zobacz więcej

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Informacje dotyczące firmy

  1. Wulkanizacja
  2. również w kategorii:
  3. Naprawa samochodów
  4. Sklep z akumulatorami
  5. Sklep z hamulcami
  6. Stacja kontroli samochodów
  7. Ustawianie zbieżności kół

Napisane przez firmę

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Dane kontaktowe

  • Stones Cross Garage, North Road, BA3 2QB, Midsomer Norton, Somerset, Zjednoczone Królestwo

  • 01761 412234

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,4

Wszystkie recenzje

(1117)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33 081

Napisz recenzję
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Oceniono na 1 z 5

Check they change the correct tyres

Firstly the bloke was helpful and price matched tyres for online price. But whilst waiting there was another person arrived to complain they had fitted a new tyre but replaced the wrong one.
Got the car back a hour later, and then quickly drove off as it was busy with vehicles trying to get in and out of the garage.
Popped to Tesco then realised they had taken off 2 good tyres and left both illegal tyres still on the car.
Went back the next day, to get the good tyres refitted as we were not going to pay for another two tyres, and a member of staff said it would not have happened if he had fitted them. But that was a lie as he was the one who fitted the tyres the day before. He then got very defensive and said it was a managers problem not his. Awful attitude. Needless to say won’t be returning there anytime soon.

4 marca 2026
Logo Protyre Autocare - Midsomer Norton

Odpowiedź od Protyre Autocare - Midsomer Norton

Dear Sue,

Thank you for bringing this to our attention. We are sorry to hear that you did not have a positive experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kind regards,
Eddie
Customer Care - Protyre

Oceniono na 5 z 5

It was a busy day that I arrived to…

It was a busy day that I arrived to have two front tyres replaced. A walk into Midsomer Norton for lunch at the Jacaranda, which was delicious, a visit to Sainsbury's and returned to find my car waiting for me. Service from Pro tyre was friendly and very professional, as always, and the feeling of security of a job well done added to the satisfied feeling.

23 lutego 2026
Oceniono na 5 z 5

Very pleased with the service provided.

It was easy to order the tyres I wanted on-line & they were ready for the fitting time booked; friendly welcome on arrival; fitted within expected time-frame; no unnecessary upselling.

25 lutego 2026
Oceniono na 5 z 5

As always- great

As always, a great service from you guys, repairing our puncture. You managed to squeeze me in, despite appearing to be 'run off your feet busy'. The technician with the goatie beard (been working here for 7 years and I'm ashamed to say I don't remember his name) was especially helpful. Hope I don't need to see you again soon!!!!

9 lutego 2026
Oceniono na 3 z 5

The service was great unfortunately one…

The service was great unfortunately one of my locking wheel nuts was not done up properly afterwards

6 lutego 2026
Logo Protyre Autocare - Midsomer Norton

Odpowiedź od Protyre Autocare - Midsomer Norton

Dear Mr Wilkins ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Midsomer Norton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Oceniono na 5 z 5

Professional staff

Helpful staff , polite and courteous.
Even though they're a busy garage, they try and keep to your booked time. You can wait and have a coffee . Professional service all round.

2 lutego 2026
Oceniono na 5 z 5

No Prejudice

As a woman with a car, I get sick of treated as though I am stupid. This did not happen. I was treated as a car owner rather than a woman car owner. I had good advice when I called and good service

21 stycznia 2026
Oceniono na 1 z 5

Appointment was cancelled twice and on…

Appointment was cancelled twice and on our third visit we were told they were running at least half an hour late.
When the second appointment was arranged my wife had to take a day off work and this was cancelled less than one hour before scheduled appointment.
Customer service was terrible. Avoid!

17 stycznia 2026
Logo Protyre Autocare - Midsomer Norton

Odpowiedź od Protyre Autocare - Midsomer Norton

Dear S HOLLINGDALE ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Midsomer Norton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Oceniono na 1 z 5

Booked to have tyres fitted arranged…

Booked to have tyres fitted arranged drop off and pickup to receive phone call that they could not remove my wheels so that was it come and collect car we can't do it not even willing to try i took the car home and the tyres took the wheel of myself and had them fitted by another tyre firm very disappointed

13 stycznia 2026
Opinia niezależna
Logo Protyre Autocare - Midsomer Norton

Odpowiedź od Protyre Autocare - Midsomer Norton

Dear Terry White,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Oceniono na 3 z 5

Very long wait till the started work on…

Very long wait till the started work on the car booked for 4 van got in the workshop at 5 for 2 tyres left at 5:10

14 stycznia 2026
Logo Protyre Autocare - Midsomer Norton

Odpowiedź od Protyre Autocare - Midsomer Norton

Dear Customer ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Midsomer Norton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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