Protyre Autocare - Hemel Hempstead Recenzje 

813
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Wynik TrustScore: 4.5 na 5

4,5

Unit 5, Trade City, Maylands Avenue, HP2 7EB Hemel Hempstead, Hertfordshire, GB

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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service from Protyre hemel Hempstead when changing all four tyres on my car. They offered a great deal on the tyres, and I also benefited from half-price wheel alignment, which made it eve... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have used Protyre Autocare for many years now to do my M.O.T’s .. I’ve always found the staff to be very courteous & professional. The workshop always looks immaculate. Thoroughly recommend.

Reakcja na opinię

Oceniono na 5 z 5

Protyre Autocare provided me with a new replacement tyre. They provided the exact tyre I was looking for (the same as the faulty tyre being replaced) at a competitive price. The booking of an appoin... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Easy to book online, but marketing send chase emails based on outdated data - offered me 20% off a day after I'd booked my MOT. Standard of MOT seems very variable a "clean pass" last year got 5 advis... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Wulkanizacja
  2. również w kategorii:
  3. Naprawa samochodów
  4. Sklep z akumulatorami
  5. Sklep z hamulcami
  6. Stacja kontroli samochodów
  7. Ustawianie zbieżności kół

Napisane przez firmę

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Dane kontaktowe

  • Unit 5, Trade City, Maylands Avenue, HP2 7EB, Hemel Hempstead, Hertfordshire, Zjednoczone Królestwo

  • 01442 259665

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

813 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(813)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33 081

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

First class

We turned up at Kiplings this morning having got a dead battery over the weekend. We met with Roy working in Reception who advised that they could fit a new battery more or less straight away. We were very pleased with this news and agreed to wait on the premises whilst the work was carried out. We noticed how clean all the areas are and all staff are knowledgeable and helpful. We were offered coffees by the mechanics when they came into Reception which was a nice touch. The work was done at very reasonable cost and we experienced a very friendly and efficient service by Roy and the mechanics.

6 maja 2026
Oceniono na 1 z 5

lack of clear,coherent explanation of…

lack of clear,coherent explanation of problem.
Not able to give me a quote for repairs so my vehicle could pass MOT.
However,after 3 days I spoke to another member of staff who explained things more clearly.

1 maja 2026
Logo Protyre Autocare - Hemel Hempstead

Odpowiedź od Protyre Autocare - Hemel Hempstead

Dear Donald,

Thank you for notifying us of your concerns regarding the initial communication. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Oceniono na 5 z 5

Great service!!

Great service, called me within 2 hours to explain the situation and collected car again in no time at all.

4 maja 2026
Oceniono na 1 z 5

Avoid. Scam. Flat tyre within 4 hours.


I replaced all 4 tyres. Got a flat tyre within 4 hours. They instantly blamed something else until they had no choice but accepting they sold me a faulty tyre. This got me on the road side at 10pm under the rain. No apology, no gestures. I wrote to customer service, still awaiting for an answer. Never again.

22 kwietnia 2026
Logo Protyre Autocare - Hemel Hempstead

Odpowiedź od Protyre Autocare - Hemel Hempstead

Dear Ariel Rikower, 

Thank you for taking the time to provide your feedback.

We are sorry to hear that you have not had a great experience at our Hemel Hempstead branch. Please be assured that we take all feedback seriously. We can confirm from our records that this matter has been raised with the Area Manager, who will be reaching out to you in due course to discuss this further.

We apologise for any inconvenience caused and appreciate your patience while this is reviewed.

Kind regards,
Kayleigh
Customer Care

Oceniono na 1 z 5

Awful experience

Awful experience , went for a mot mentioned I needed things replacing which were only changed a month ago. Told them to leave it after a failed MOT and was still charged for labour.
Took it to my usual trusted place in kings Langley and cost less than a third of the price that quoted ( 1200 ) please be careful here.

22 kwietnia 2026
Logo Protyre Autocare - Hemel Hempstead

Odpowiedź od Protyre Autocare - Hemel Hempstead

Dear N Paul,

Thank you for your feedback. We are sorry to hear that your recent visit to our Hemel Hempstead branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.


We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Oceniono na 1 z 5

Service was terrible and the workers…

Service was terrible and the workers were rude, they were placing bets among them selfs if my alloy was buckled.

I won’t be returning to this place.

8 kwietnia 2026
Logo Protyre Autocare - Hemel Hempstead

Odpowiedź od Protyre Autocare - Hemel Hempstead

Dear S A,

Thank you for bringing this to our attention. We're sorry to hear that you were not happy with the level of customer service received. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Oceniono na 5 z 5

Professional and trustworthy

Professional, quick and quality service.

When using MOT offers, one is always skeptical about add on charges but they were honest, no additiinal cost.. well served.

10 kwietnia 2026
Oceniono na 1 z 5

Couldn’t do alignment on the day…

Couldn’t do alignment on the day because they didn’t have the codes?? They were to call me back in a couple of days but that was a week ago. I have tried calling the branch but no one is answering. Can i get my money back immediately.

18 marca 2026
Logo Protyre Autocare - Hemel Hempstead

Odpowiedź od Protyre Autocare - Hemel Hempstead

Dear K Gadhia,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kind regards,
Eddie
Customer Care - Protyre

Oceniono na 4 z 5

Have used Protyre several times before…

Have used Protyre several times before so know I can trust Protyre. Everything went go plan without issue (as usual !), only deducted a point because of distance I had to travel to my nearest depot (20mls ☹️) Why can't my nearest town have a Protyre ?

16 marca 2026
Oceniono na 5 z 5

All happy

I've used Protyre a few times now and find them good to deal with and friendly. MoT this time, dropped it off, went and did something else and it was ready when I got back. All good.

16 marca 2026

Doświadczenie Trustpilot

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