Protyre Autocare - Dumfries Recenzje 

1204
Wynik TrustScore: 5 na 5

4,8

Annan Road, Dumfries, DG1 3JX Dumfries, Scotland, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Pulled into Dentons around 12:30 on Saturday they were closing at 1, we had a warning light on the dashboard relating to tyres, they quickly identified the issue of a broken sensor within rear tyre an... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Credit where it's due. On two previous occasions they told me that I didn't quite need my front tyres changed yet. This was after I had been told I needed them changed by by a multinational company, a... Zobacz więcej


Informacje dotyczące firmy

  1. Wulkanizacja
  2. Sklep z hamulcami
  3. Sklep z akumulatorami
  4. Stacja kontroli samochodów
  5. Naprawa samochodów
  6. Ustawianie zbieżności kół

Napisane przez firmę

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Dane kontaktowe

  • Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, Zjednoczone Królestwo

  • 01387 254433

4,8

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(1204)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34 393

Napisz recenzję
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Oceniono na 5 z 5

They are always helpful and efficient

They are always helpful and efficient, and never try to sell you anything that you don't need. I have always found their advice to be in our best interests even if it did not bring them business on that occasion.

14 listopada 2025
Logo Protyre Autocare - Dumfries

Odpowiedź od Protyre Autocare - Dumfries

Hello Murray,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

Puncture repair

As a commercial customer, it was great to be in and out in about half an hour. The punctured tyre was repaired quickly and efficiently. The staff were welcoming and friendly. Reception was clean, warm and tidy.

3 listopada 2025
Logo Protyre Autocare - Dumfries

Odpowiedź od Protyre Autocare - Dumfries

Hello Cameron,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

Fast and efficient service

Fast and efficient service

5 listopada 2025
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Odpowiedź od Protyre Autocare - Dumfries

Hello Margaret,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 4 z 5

Disappointed

Disappointed to turn up at my appointment time to find out that the tyres I had ordered online were still in transit. I had to wait until next day before they were available for fitting. The Dumfries staff were very apologetic and as helpful as they could be.
Why offer an appointment when the stock is not there???

28 października 2025
Logo Protyre Autocare - Dumfries

Odpowiedź od Protyre Autocare - Dumfries

Dear Dougie Clark,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Oceniono na 5 z 5

Teem work ( they all work together)wel don.

Teem work ( they all work together)

3 listopada 2025
Logo Protyre Autocare - Dumfries

Odpowiedź od Protyre Autocare - Dumfries

Hello Roy​,

We would like to thank you for sharing your feedback regarding the service you received at our Dumfries branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

Pleasant staff and job completed…

Pleasant staff and job completed quickly and on time

3 listopada 2025
Logo Protyre Autocare - Dumfries

Odpowiedź od Protyre Autocare - Dumfries

Hello William,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

My experience

Brilliant customer service and excellent service

3 listopada 2025
Logo Protyre Autocare - Dumfries

Odpowiedź od Protyre Autocare - Dumfries

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

Great Service

Always great service at Protyre in Dumfries. The reception staff are always helpful and efficient and the work is done quickly.

15 października 2025
Oceniono na 5 z 5

Always good on price

Always good on price, friendly reception, job done , all very efficient

22 października 2025
Logo Protyre Autocare - Dumfries

Odpowiedź od Protyre Autocare - Dumfries

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our Dumfries branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 2 z 5

Very friendly but unfortunately…

Very friendly but unfortunately couldn’t fit my tires said I needed smaller ones on but I did order the correct size, left both of my front tires badly scratched & dented, went to my car dealer to confirm tire size & said I did order the right ones, had to go some where else in the end who fitted them no problem

24 października 2025
Opinia niezależna
Logo Protyre Autocare - Dumfries

Odpowiedź od Protyre Autocare - Dumfries

Dear Sarah Logan,

Thank you for taking the time to bring this to our attention. We are sorry to hear this happened.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Oceniono na 5 z 5

Perfect service.

Exactly what was required and carried out efficiently and pleasantly.

24 października 2025
Logo Protyre Autocare - Dumfries

Odpowiedź od Protyre Autocare - Dumfries

Hello Maurice,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

Incomparable service, a delight in every way

The service was incomparable, friendly, caring, competent and civilised... also cheerful. The second time I have used Denton Tyre Centre, and will be the only one for the future. They deserve all the accolades available. Thank you, Kevin, and your team.
What a joy to discover genuine, old-fashioned personal service.

22 października 2025
Logo Protyre Autocare - Dumfries

Odpowiedź od Protyre Autocare - Dumfries

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

Helpful

Helpful, speedy and efficient. Thank you.

15 października 2025
Logo Protyre Autocare - Dumfries

Odpowiedź od Protyre Autocare - Dumfries

Hello Susan,

We are so happy to hear that our service was helpful, speedy, and efficient for you. Thank you for your positive feedback; we appreciate it.

Best regards,
Eddie
Customer Care - Protyre

Oceniono na 5 z 5

Helpful and friendly.

Helpful and friendly.

8 października 2025
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Odpowiedź od Protyre Autocare - Dumfries

Dear Mr Andrew Martin,

We're glad you enjoyed your experience with our team at our Dumfries branch !

we are so glad you found our team helpful and friendly!

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Oceniono na 5 z 5

5Star service in Dumfries were excellent

Staff were excellent, professional and very good humoured. Provided 5star service. You can’t get better in Dumfries, even though they were some staff members down.
Great team

6 października 2025
Logo Protyre Autocare - Dumfries

Odpowiedź od Protyre Autocare - Dumfries

Hello Mr Mackie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

Holiday Puncture Fix

Fast and efficient, got us back on the road very quickly

26 września 2025
Logo Protyre Autocare - Dumfries

Odpowiedź od Protyre Autocare - Dumfries

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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