All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Pulled into Dentons around 12:30 on Saturday they were closing at 1, we had a warning light on the dashboard relating to tyres, they quickly identified the issue of a broken sensor within rear tyre an... Zobacz więcej
Reakcja na opinię
After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... Zobacz więcej
Reakcja na opinię
Great customer service. Would have given 5 stars but website didnt say the above branch couldn't do wheel alignment if my vehicle had lane assist. Would recommend a little astrix and further informati... Zobacz więcej
Informacje dotyczące firmy
- Wulkanizacja
- Sklep z hamulcami
- Sklep z akumulatorami
- Stacja kontroli samochodów
- Naprawa samochodów
- Ustawianie zbieżności kół
O Protyre Autocare - Dumfries
Napisane przez firmę
Napisane przez firmę
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Dane kontaktowe
Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, Zjednoczone Królestwo
- 01387 254433
4,8
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I called to get a puncture repair
I called to get a puncture repair. The staff were very helpful and provided a good level of service
3 czerwca 2026
Odpowiedź od Protyre Autocare - Dumfries
Dear Edward Watt,
We are delighted to hear that our team at our Dumfries branch, was able to assist you with your puncture repair.
We strive to provide excellent service to all our customers, and your kind words are greatly appreciated.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
The order as straight forward
The order as straight forward. The staff were helpful and took the car on time.
27 maja 2026
Not great
Having failed 3 times to get answer on phone purchased two tyres on line which links you in to booking a fitting time. They ask you to be prompt for appointment, no idea why as you simply join the queue of other people randomly waiting. My car was started some 40 mins after ‘appointment’ time despite being on site on plenty of time. Another customer I spoke with was still waiting for them to start on his car over an hour after his allocated time.
Front office staff should have at least some customer interaction skills and not a great look for the company when customers are looking to get in and out and fitters split their time between working vaping and stopping for a cigarette.
Over the years I have purchased many tyres from Protyre or Denton tyres as it used to be. Suspect however I won’t be back and other ‘booked customer’ I spoke with certainly won’t be back.
All round a pretty negative experience but on the plus side the tyres were competitively priced.
20 maja 2026
Odpowiedź od Protyre Autocare - Dumfries
Dear Mrs Cook,
Thank you for sharing your recent experience with us. We are sorry to learn of the difficulties you encountered, from the challenges in reaching us by phone to the extended wait times and observations regarding our team in centre.
We can confirm that your concerns have been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent service
Very quick at sourcing my tyre ,fitted and balanced beautifully and tyre pressure correctly set and done in very quick time ,I have used Dumfries before and most certainly will again -Great Service .
25 maja 2026
Great customer service
Great customer service. Would have given 5 stars but website didnt say the above branch couldn't do wheel alignment if my vehicle had lane assist. Would recommend a little astrix and further information making customers aware before booking and paying for wheel alignment which branch could do it.
13 maja 2026
Shocking!
Made an appointment online for 9am. Still had to wait 40 mins! They also forgot to do the tracking and had to be reminded. Drove away and they had not balanced the tires! Really shocking service
13 maja 2026
Odpowiedź od Protyre Autocare - Dumfries
Dear Tina Clark,
We appreciate you bringing this to our attention. We're sorry your appointment didn't run smoothly and that the service wasn't up to par on this occasion.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Helpful staff member
15 kwietnia 2026
Great customer service
Great customer service, great prices on budget tyres, I have only used Denton Tyres for a long time
13 kwietnia 2026
Booked and paid online
Booked and paid online. No delays, in and out quickly.
Staff thorough and pleasant.
6 kwietnia 2026
Brilliant service
1 kwietnia 2026
Tyres were left with different…
Tyres were left with different pressures and to much in 1 of them.
1 kwietnia 2026
Odpowiedź od Protyre Autocare - Dumfries
Dear Mr Whiteside ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Dumfries branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards
Kayliegh
Customer care - Protyre
Swift no nonsense service with a…
Swift no nonsense service with a quality reasonable price
27 marca 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.