Protyre Autocare - Cambridge Recenzje 

1033
Wynik TrustScore: 4.5 na 5

4,6

Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED Cambridge, Cambridgeshire, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

How refreshing to find a company that is so honest it doesn’t do work that doesn’t need doing. We had booked and payed online to have our wheels aligned and when they checked it didn’t need doing so t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've used Protyre Cambridge for about ten years, and since Ryan took over as manager several years ago the service has been even more outstanding than it already was. I do most of my own work on my ca... Zobacz więcej

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Oceniono na 4 z 5

Booked online to have my jaguar f-pace serviced. They were ready for me when I dropped a car off and phoned me when it was completed. Everything was completed on time. There was a very minor proble... Zobacz więcej

Oceniono na 5 z 5

The Protyre service center in Cambridge is simply incredible—truly excellent! I’ve been going there for three years for my MOT and the occasional repair on my aging Renault Clio 4. They always tre... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Wulkanizacja
  2. Sklep z hamulcami
  3. Sklep z akumulatorami
  4. Stacja kontroli samochodów
  5. Naprawa samochodów
  6. Ustawianie zbieżności kół

Napisane przez firmę

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Dane kontaktowe

  • Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED, Cambridge, Cambridgeshire, Zjednoczone Królestwo

  • 01223 411441

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(1033)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34 773

Napisz recenzję
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Oceniono na 3 z 5

Normally I am very pleased with the…

Normally I am very pleased with the service received here, this time thing goes a bit wrong, as I had tyres checked on 31/12/2025 (free check done by them).
They told me all was ok and I will pass MOT.
Then had the MOT on the 27/01/2026 and MOT failed due to cracks in the rear tyres.
Why tyres are not checked for cracks during the free tyres check, if they failed MOT means they were not safe, so they should have told me before going into the MOT about it.
At least I could have then shopped around for a better deals on the new tyres.
It's a pity as normally I have been very satisfied with this garage.

30 stycznia 2026
Logo Protyre Autocare - Cambridge

Odpowiedź od Protyre Autocare - Cambridge

Dear Seb,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Oceniono na 3 z 5

I was disappointed that I took over 3…

I was disappointed that I took over 3 hrs to change 4 tyres and that they broke the tyre monitoring valve and replaced it with a none genuine Land Rover part and now I have a a different looking valve on one side

14 stycznia 2026
Logo Protyre Autocare - Cambridge

Odpowiedź od Protyre Autocare - Cambridge

Dear Mr Martin Frost,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Oceniono na 5 z 5

Must go place

Thankyou Jeremy for the perfect advice on wheel alignment for my BMW 3GT , fantastic people and service .

10 stycznia 2026
Opinia niezależna
Logo Protyre Autocare - Cambridge

Odpowiedź od Protyre Autocare - Cambridge

Hello Anesh​,

We would like to thank you for sharing your feedback regarding the service you received at our Cambridge branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Oceniono na 5 z 5

Tyres I needed were in stock

Tyres I needed were in stock. I was able to book for fitting the next day and everything went smoothly. Would not consider going anywhere else for tyres.

2 stycznia 2026
Logo Protyre Autocare - Cambridge

Odpowiedź od Protyre Autocare - Cambridge

Dear John Reeves,

We appreciate you sharing your positive experience you had with our team at our Cambridge branch!

We're happy to hear that the tyres you needed were in stock and that you were able to book a fitting quickly.

It's great to know everything went smoothly for you.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Oceniono na 3 z 5

Booking system is flawed

The website allows you to make a booking on Boxing Day, even though the facility is closed, and there is then no way of cancelling it.

26 grudnia 2025
Opinia niezależna
Logo Protyre Autocare - Cambridge

Odpowiedź od Protyre Autocare - Cambridge

Dear David Elworthy,

Thank you for notifying us of your concerns. We are sorry this has happened.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number and confirm the web order number for your booking, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Oceniono na 5 z 5

Good

Good, timely and effective service.
I went with a problem with my tyres, they not only fixed it but also explained why it happened and how to avoid in future.

24 grudnia 2025
Oceniono na 5 z 5

Great customer service!

It’s very easy to book. Just give the garage a call or walk in if you want to talk to someone face to face. Once you have confirmed a date and time, just drop of the car and keys. They’ll call when the work is done.😇

15 grudnia 2025
Oceniono na 5 z 5

Great guys top service

Great guys top service. Last minute tracking needed for a class 7 commercial van. Found the time to fit it in that afternoon, and cheaper than anywhere else around.

13 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

0 star for protyre

0 star for protyre

I drove over an hour to get to protyre fitting centre in Cambridge only to be told my tyres were not there. Today was the appointment day confirmed by email.

This is very disappointing to say the least. I've requested a full refund and shall NEVER use protyre again. I was given a phone number for possible escalation only for the man at the other end to say he can't help! What terrible service!

13 grudnia 2025
Opinia niezależna
Logo Protyre Autocare - Cambridge

Odpowiedź od Protyre Autocare - Cambridge

Dear Tokunbo Akin,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

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