I've ordered several Ted Baker iPhone cases over the years and I've had nothing but good experience from them. They were also willing to replace one phone cover as hadn't received it but it arrived th... Zobacz więcej
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Absolute joke of a company, still waiting for our iphone 16 cover which has been on pre order for over 8 weeks now with the date being pushed back constantly. impossible to get an Email reply from th... Zobacz więcej
Inept, incompetent, laughable. Ordered a Ted Baker phone case, paid extra for engraving. It arrived minus the engraving. Emailed to complaint and was assured that a replacement will be despatched. I q... Zobacz więcej
Reakcja na opinię
Paid for express delivery as had trusted the site having used once before, but nothing. No delivery it’s been 5 days and no further updates, no reply to the message I sent 3 days ago. Hoping I get a... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
A market-leading smartphone case & mobile accessories designer and retailer with over twenty years' experience. Working with some amazing fashion, technology and lifestyle brands as well being the proud licensed partner of Ted Baker, Karen Millen and Jack Wills.
Dane kontaktowe
Unit 3 Woodingdean business park, BN2 6NX, Brighton, Zjednoczone Królestwo
- 01273808846
- hello@proporta.com
- www.proporta.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
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Inni użytkownicy przeglądali również
5 ⭐️treatment for such chivalrous…
5 ⭐️treatment for such chivalrous treatment helping me with a free phone case!
Instagram account: Anna Battersby … the BOXY one x
Fragile
I opened my new screen cover and as I picked it up it cracked straight away, I hadn't even put it on my new phone.. what a waste of money.

Odpowiedź od Proporta
Very quick
Very quick, great options. My mum is loving her new Ted baker iPhone case.
I bought the proporta branded screen…
I bought the proporta branded screen protector and it came with a crack in it. Very annoyed, it cost £10. Spoke to a friend and bought another brand, pack of three screen protectors for only £6 and none of them had a crack in them. Wouldn’t recommend proporta.

Odpowiedź od Proporta
Customer Services
Very friendly, very quick and great customer support! The product is as offered!
Very prompt speedy customer service
Very prompt speedy customer service. Would recommend highly.
Ordered case shows delivered but it…
Ordered case shows delivered but it hasn’t been delivered to me so post man must have posted wrong house been in touch and all I get is how strange no nothing strange about it days later and loads of email no nearer to getting a case or refund customer service rubbish

Odpowiedź od Proporta
Phone case
I had an issue with the quality of my Ted Baker Phone case . Emailed Proporta regarding my issues. My concerns were addressed immediately. Excellent service can’t recommend enough
Excellent customer service
There seemed to be a technical glitch in ordering a high end phone case from this company, the system wouldn't let me purchase.
So I contacted the company who immediately fixed my problem and then included a better postage as a gesture of goodwill.
Good communication & service. Also a great range of designer phone cases.
Fantastic service!
We ordered a Ted Baker case from this website and received it without any hassle and on time. There is an obvious design fault with this particular case as it ripped only after a few months. We contacted Ted Baker directly as it was clearly a design fault and not a customer service issue but to my annoyance they said they can’t do anything contact the company you ordered it from. We contacted this company in the evening, and got a call back from Mike the next morning. He straight away acknowledged there was a design fault with that particular case. He gave me a choice of what I wanted which and I wanted another case. He let me choose another case of my choice which came the next day with some chocolates! I’m speechless at how brilliant the service was! Thank you Mike.
So upset with this company
So upset with this company - I purchased a Ted Baker Samsung S8 folio cover for my phone back in March through Ebay. I understand delays because of Covid-19 and just messaged to ask about tracking my parcel. I found that Proporta has now cancelled my order, sent a refund and then doubled the price of the item I purchased should I wish to repurchase at the inflated price. Very devious to my way of thinking. Shame on you Proporta

Odpowiedź od Proporta
Very fast delivery and I loved my…
Very fast delivery and I loved my radley case. Very good customer care too.

Odpowiedź od Proporta
Dishonest warranty
I was initially VERY happy with the (then) leather iPad case that was on offer. It allowed for engraving and was truly beautiful. The disappointment relates to the false claim of a 'lifetime warranty'. I registered my iPad mini 2/3 leather case with shotgun tested carbon fibre lining for the 'Proporta Lifetime Exchange Warranty.'
The stunning case turned out however to be very fragile, and about 1 year later, disintegrated into a flakey, flapping mess of component parts.
When I contacted Proporta, the response was that they no longer carry any such cases for the iPad, therefore cannot replace it and instead offered a 10% discount on my NEXT PURCHASE. I was a little surprised at the presumption that a defective product, for which a warranty was misrepresented, would inspire me to make FURTHER purchases, especially given the small discount offered.
I think this company can do a lot better. It is never a good thing to simply leave a paying customer in the lurch because of the seller's stock or other problems. It also makes matters worse to offer future purchases from the seller as 'compensation' to the disappointed customer. These are very unfair practices.

Odpowiedź od Proporta
Simply Awful!!!!!!
Inept, incompetent, laughable. Ordered a Ted Baker phone case, paid extra for engraving. It arrived minus the engraving. Emailed to complaint and was assured that a replacement will be despatched. I questioned specifically if the replacement would be engraved, and was assured it would be. I think you can see where this is going.....replacement arrived minus engraving. Spoke to Customer Services who denied it was their fault! Simple amazing. I will never order from these clowns again.

Odpowiedź od Proporta
Excellent service and great products
Excellent service and great products. Staff are super friendly. Can’t recommend enough.

Odpowiedź od Proporta
Great case and looks fab on
Great case and looks fab on! Service was brilliant with speedy delivery, would highly recommend.

Odpowiedź od Proporta
What a great service
What a great service, highly recommended. Quality products 👍👍

Odpowiedź od Proporta
Great Company, Great Products
A great company making great products, cannot recommend enough!!

Odpowiedź od Proporta
Fabulous products and great service
Fabulous products and great service. Highly recommended.

Odpowiedź od Proporta
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