Property Moves | Letting Agents in Brighton & Hove Recenzje 

737
Wynik TrustScore: 5 na 5

4,9

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Oceniono na 5 z 5

Property Moves have always been helpful and swift to act on any problems. Jill Brewster has gone above and beyond to help on several occasions. Staff are always friendly. Would highly recommend.

Reakcja na opinię

Oceniono na 5 z 5

I have dealt with the staff at Property Moves for many years, renting out my 1-bedroom flat. They were always very professional and helpful to deal with. Invaluable assistance with upgrading and decor... Zobacz więcej

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Oceniono na 5 z 5

Dan was brilliant throughout the whole letting process. He was always friendly, approachable and incredibly helpful, making everything feel straightforward and stress-free. He responded to questions... Zobacz więcej

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Oceniono na 5 z 5

Jill at Brewster Property Moves has been brilliant to deal with. She is always very responsive, supportive and easy to reach, and we’ve consistently felt that things were in safe hands with her. She... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro nieruchomości
  2. Agencja wynajmu we wspólnotach mieszkaniowych
  3. Firma zarządzająca nieruchomościami
  4. Agencja nieruchomości

Napisane przez firmę

DEDICATED TO LETTINGS... An important aspect to consider when choosing an agent is determining what their main focus is, here at Property Moves we are exclusively residential lettings, not sales. We feel this is an important factor as it ensures we offer the best customer service and knowledge in the local rental market. We also understand that entrusting anybody to look after and manage your home is a huge decision. Our ethos at Property Moves is making sure the right people are in the right places with the knowledge and training to look after all our clients needs. A key area to our success in the Property Management field is our team of Property Managers only deal with exactly that, “Property Management”. They are not trying to juggle other aspects of lettings. Please take a few minutes to read our reviews and see what both our landlords and tenants think of our service.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

737 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(737)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 101

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Oceniono na 5 z 5

Great service

Our rental application and moving process was made really easy and efficient by Jez, Jess and Dan. The communication was great if we had any queries Jess would get back to us ASAP. Would definitely recommend.

11 października 2024
Opinia niezależna
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Oceniono na 5 z 5

Property Moves highly recommended

Property Moves always kept myself informed of any relevant issues concerning my property. They also ensure the tenants are of a good standard. I would highly recommend Property Moves.

26 września 2024
Opinia niezależna
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Oceniono na 5 z 5

Brilliant staff

Brilliant staff - Dan, Jill, Daniella, Jazz, Bradley - they were all really friendly and efficient. After Brand Vaughan it was a pleasure dealing with them!

30 września 2024
Opinia niezależna
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Oceniono na 5 z 5

Always helpful.

Propertymoves have dealt with one of my flats for many years and have never disapointed me. Very friendly and always helpful.

5 września 2024
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Oceniono na 5 z 5

Excellent service

We had been renting with Property Moves for a couple of years before then needing to find another rental. As both tenants and prospective renters, Property Moves have been great. Managed the property well, but have been really helpful during the search for a new property. In particular, Bradley, who has understood our needs, budgets and preferences throughout the process.

9 września 2024
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Oceniono na 5 z 5

By far the best letting agent in Brighton

Property moves are a really professional outfit operating in as sector with lots of cowboys . They are really proactive and a joy to work with

5 września 2024
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Oceniono na 5 z 5

Utterly awesome professionals

I've been with Property Moves for about 8 years now and they still haven't failed to be anything other than fantastic. Words like helpful, efficient, friendly, professional and understanding all apply to these awesome people especially Jill.

I hear so many horror stories of various letting agents from friends in Brighton and Hove but I only ever get to brag that mine are so good.

They were that great on first viewing my flat, and that it was one of the main reasons I wanted it. I've had bad experiences in the past but these people know their stuff. They could answer every question in detail and without having to "check on that and let me know" including parking, council tax, meter readings, decorations, building management, everything, and I ask alot of questions and visited a lot of properties.

Most importantly, though, they look after their tennents well once you're in too.

I highly recommend them and should I ever have to move home I will only use them in the future.

5 września 2024
Opinia niezależna
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Oceniono na 5 z 5

I was a tenant at a flat where Property…

I was a tenant at a flat where Property Moves where the agency. Shelby was fantastic and was always quick to communicate and liaise with the Landlord and any works needing done were acting upon quickly. The communication was always friendly and really clear making life easy as a tenant.

11 sierpnia 2024
Opinia niezależna
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Oceniono na 5 z 5

Staff are friendly and happy to answer…

Staff are friendly and happy to answer any questions- especially Jez who showed me around a property.
No complaints- happy with the service:)

26 sierpnia 2024
Opinia niezależna
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Oceniono na 5 z 5

Happy New tenant 😁

Navigating the stressful and daunting process of finding an apartment in Brighton was made effortless thanks to this exceptional letting agent. Their support was invaluable, ensuring a seamless move-in. Special thanks to Jez and Daniella for going above and beyond to make everything smooth and stress-free. Highly recommended!

9 sierpnia 2024
Opinia niezależna
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Oceniono na 5 z 5

First time renter

Great experience transitioning to a rental property for the first time. Great communication, prompt responses and friendly faces. Its hard to imagine a better service. Specific thanks to Jess for making the process so simple

9 sierpnia 2024
Opinia niezależna
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Oceniono na 5 z 5

New Flat Rental

I found the services provided by Bradley and Jessica to be professional and personable, and they were both very helpful in assisting me to find and secure a new flat rental.

9 sierpnia 2024
Opinia niezależna
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Oceniono na 5 z 5

Great customer service

I want to say thank you to Property Moves and special mention to Jess! She was wonderful in all this process, answering all my questions and supporting us all the way through.
I am very grateful to you! Congratulations for all your hard work and passion Jess!

9 sierpnia 2024
Opinia niezależna
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Oceniono na 5 z 5

Amazing!

Property moves were incredibly helpful with our recent search for a rental property. Not only did they help us find exactly what we were looking for, but they also set up a viewing of the property for us immediately! Both Jez and Daniella went above and beyond to ensure our move was as seamless and smooth as possible. Great communication, very forthcoming with all the information we needed and addressed all of our queries or concerns immediately! I highly recommend!

24 lipca 2024
Opinia niezależna
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Oceniono na 5 z 5

Great service

Propertymoves have managed an investment property in Brighton for us for the last two years they have always been responsive efficient friendly and helpful.

28 lipca 2024
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Oceniono na 1 z 5

Please avoid this letting agent if you…

Please avoid this letting agent if you are a tenant. Numerous issues throughout tenancy which ultimately all followed the same lines of not wanting to upset or rock the boat with the landlords relationship who must have great ties with the owner Graham. We were charged for numerous issues on check out which were present on check in. Property moves conduct the check in with very little detail and far away photos. They then call in a external company to do the check out report detailing 60 pages close up pictures which were not documented during the check in. Awful awful company please stay away if you want your deposit money kept safe!

7 czerwca 2024
Opinia niezależna
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Racheal,

Thank you for your most recent review, for the readers of this I have included links to the other 2 reviews so people can be aware of the whole scenario from both of our points of view;

Google - https://maps.app.goo.gl/dCfRGJbzPwaGK7Rx5
Allagents - https://www.allagents.co.uk/review/537771/

With regards to the deposit, we provided a full inventory & checkout as ultimately we have a duty of care to all parties involved to ensure no bias, please let me stress that any final deposit deductions are the landlords decision & not PM.

In this instance there were in the landlords opinion (And in accordance with the checkout report) issues with both the wooden flooring & redecoration. For example at the start of the tenancy an addendum was signed that it was ok for pictures to be hung on the wall if the decoration was reinstated to the same standard, unfortunately this was not the case when the property was vacated by yourselves. These two elements unfortunately led to a major part of the deposit deductions.

Moving forward and as advised the deposit is protected under the “mydeposits” scheme & every tenant has the right to use the free arbitration service if they disagree with any deductions made.

To clarify your final point about the noise complaint, with all due respect I feel you are dramatising this point for the purposes of this review so have provided a copy of our standard email to you both below;

“It has been brought to our attention that there have been complaints from other residents over excessive noise within the property.
We ask that you keep any noise to a level which is not audible outside your property and to respect your neighbours. We would also take this opportunity to remind you of the terms of the tenancy agreement regarding noise levels.”

In conclusion, I am sorry if you feel let down by our service & as previously stated we do have a duty of care to all parties so rebuke your accusation that we work in the landlords favour or have any form of affiliation to them.

Regards

Graham Shipp
Director

Oceniono na 5 z 5

Efficient and helpful service

17 lipca 2024
Opinia niezależna
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Oceniono na 5 z 5

Super helpful and friendly team!

Jessica and Dan have been super helpful throughout the entire moving process. They and the rest of the Property Moves team have been quick to answer any questions we had, and provided us with everything we needed prior to move in!

18 lipca 2024
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Oceniono na 5 z 5

Shelby at Property Moves

Shelby is easy to work with - efficient, professional and like the rest of the team at Property Moves she has always been very quick to respond and deal with issues on our behalf. We have complete confidence in Property Moves and their management of our property.

20 lipca 2024
Opinia niezależna
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Oceniono na 5 z 5

Great letting agent, with a great team who are always willing to help

My experience with Property Moves has been nothing short of excellent. I have been dealing with Jill who has been very understanding, honest and has shown empathy in abundance. As well as always making herself available to discuss certain situations. The service Jill has offered has helped to make the whole experience a seamless one. I would highly recommend Property Moves to anybody looking for a great performing property letting agent.

19 lipca 2024
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