Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From start to finish, I had a great experience with ProMerchant and my rep, Tanner. He helped create a tailored payment solution for our retail stores with rates that beat our last vendor. In a world... Zobacz więcej

Oceniono na 1 z 5

Our company 4M IMPORT & EXPORT Inc. After much research we decided to select Promerchant as our ally for credit card payments and payment link with our WooCommerce portal, however the days go by and t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ewan was a great representative to get our business started accepting credit cards. We got a cheaper rate and the funds were in the account the next business day. Easy to confirm your account. We can... Zobacz więcej

Oceniono na 5 z 5

This should be a 7 star review. She explained everything clearly and did not waste any time in walking me through the set up process. She quickly approved me for a plan so economical without monthly f... Zobacz więcej

Informacje dotyczące firmy

  1. Obsługa kart płatniczych
  2. Pośrednik finansowy

Informacje przekazane przez różne źródła zewnętrzne

ProMerchant offers credit card processing solutions and merchant accounts to businesses of all sizes. We are payment processing experts and offer two money saving transparent pricing plans for merchants to choose from.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

259 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

ProMerchant and Aidan

Embarking on my journey with ProMerchant services was an exceptionally delightful experience, thanks in large part to the invaluable assistance provided by Aidan. While navigating through various potential services, it was Aidan's expertise and unwavering patience that ultimately guided my decision. His ability to comprehensively address every query I had, coupled with his stellar communication skills, truly made a difference. Aidan ensured a smooth and effortless transition for me, making the entire process feel like a breeze. I am thoroughly impressed with the level of customer service he delivered. For any business considering their options, I wholeheartedly endorse ProMerchant, especially if you have the opportunity to collaborate with a professional like Aidan.

31 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

I could give this company zero stars

I could give this company zero stars. Upon inquiring about services from Promerchant, Jeremy P. seemed incredibly knowledgeable and attentive to my questions. I decided to begin the application process that required a lengthy amount of information. Given my specific business and the products I sell, the application process was very long and drawn out. I didn’t mind gathering all the information that was needed, my issues are with how Jeremy’s approach to obtaining my business, changed. Every time he emailed me the “tone” was very kurt and uninterested. My last email from him, stated that the approval team was ready to move forward seeing that he was provided with a voided check and another piece of information from me. I got him the information that was needed. And that was the last I heard from him (5 weeks ago). I reached out to him to request he discard my application, his response was “we already withdrew your application.”

I don’t appreciate the level of fakeness that was used in the beginning to obtain my business and my personal information. My gut tells me that once the application got a little bit more complicated than he’d rather deal with he withdrew his interest in moving forward. Not to mention the sheer lack of communication is totally unprofessional. If my application was withdrawn, I believe I was in the right to know when and why he chose to do that. In the beginning of our conversation, while he was trying to sell me on this company, he was very adamant about mentioning over and over again, about how attentive his company was, and how he had so many representatives standing by ready, and willing to serve me. Turns out that couldn’t be further from the truth.

5 lutego 2024
Opinia niezależna
Logo ProMerchant

Odpowiedź od ProMerchant

Dear Jessica,
Thank you so much for leaving feedback and we apologize for any communication lapses on our end. Our parent company (not related to payment processing) went through a restructuring and we are now an independent payment processing company again and are fully up and running and here to service our existing and new merchants. You can call the phone number on our website or write us at support@promerchant.com and we will be happy to assist you. Thank you for your patience and understanding.

Best,
ProMerchant Support

Oceniono na 5 z 5

Great Experience with Aidan!

I recently signed up for ProMerchant services with the help of Aidan. I was exploring a few different options to go with, but Aidan's knowledge and patience with walking me through the process is really what sealed the deal for me. He thoroughly answered all my questions and his communication in general was excellent. He made the whole process seamless for me and I am extremely satisfied with his customer service overall. I would highly recommend ProMerchant for any business, especially if you're able to work with someone like Aidan!

20 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Fast and professional

I recently approached your company to set up a merchant account, and I must say that Aidan's assistance was nothing short of amazing. Not only did he swiftly guide me through the entire process, but he also managed to get me approved on the same day. I was truly impressed by his efficiency and professionalism.

Based on my experience, I would highly recommend your company to anyone in need of similar services. Aidan's exceptional service reflects positively on your organization, and I am confident that others will have a similarly positive experience when working with your team.

9 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

I recently signed up for ProMerchants…

I recently signed up for ProMerchants services and I love that I received great customer service from Davonte. Great low rates and no monthly fees sold me. I recommend ProMerchant to anyone starting a food truck business like I did!

22 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Overall just great

Overall, I would say Dana Brand made my experience with ProMerchant a big win. Her follow thru and genuine willingness to help a customer was what won me over from doing business with another vendor. Beyond that the ease and prompt service of the delivery was top notch. I would highly recommend.

28 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Horrible company I wish I read the…

Horrible company I wish I read the reviews prior to be convinced by the sales lady they they were a great company. They are now holding my funds telling me they’re auditing the account smh I sent all supporting documents to include closing statements. I should have just went with my local bank. Lesson learned

26 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

I had a good experience with Peter at ProMerchant

I had a good experience with Pro Merchant. I got the company information on Google, when I called, Peter took the call. Peter has rock star customer service skills, and provided me all the informations that I needed to process my company Merchant Account, and I got the approval in just a few days. I am so satified with the service I received.

18 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Peter- great & clear customer service

I was working with Peter to get a credit card terminal for my business and he made the process smooth and enjoyable. He took his time explaining the numbers to me in a way that made sense and answered any questions I had. He was kind, informative, and patient with me. I feel confident moving forward with growing my business that I have made the right decision in choosing my credit card processing provider. Thank you for your help, Peter!

20 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Dana was an amazing help

Dana was an amazing help, she answered all of my questions and was very patient walking me through the application process. When I wanted a bit more time to research, she didn't pressure me into a sale and called me back promptly when I left a message.

12 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Jeremy Pozner was great

Jeremy Pozner was great! He is courteous, knowledgeable and very professional. Always communicated right away and answered all of our questions. Great employee and company. Very Happy!!!!

5 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

At first I wasn’t sure about pro…

At first I wasn’t sure about pro merchant service and how reliable their service would be but after few research online and the help I had from Dana Brand over the phone I was convinced to enroll for their service,I had very good enrolling experience and I would recommend to anyone specially when you start your business .

1 grudnia 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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