Had been let down badly by another company. Rang the sales team and they promised delivery within 12 days. True to their word the shirts were delivered to me in the time frame stated. Excellent custom... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have used ProKit UK for secondary school PE kit and football kit and have ordered each year for the past 4 years. The quality, service, and delivery time are all first rate. The communication with... Zobacz więcej
Reakcja na opinię
What a real shame when items are defective, they use every tactic in the book to try and stop you sending the items back. First they offered £5 voucher off next order. After refusing this, they offere... Zobacz więcej
Reakcja na opinię
Fantastic service the young lad that served me in the Harold wood shop was very helpful making sure we got the correct sizes and also helping to get the correct fit goalie gloves for my son with some... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
ProKit UK are one of the UK's leading specialist retailers of football boots, goalkeeper gloves, training equipment, base layer and teamwear from major brands including Nike, Adidas, Macron, Joma and many more.
Dane kontaktowe
Unit 10a The Old Brickworks, Church Road, RM3 0HU, Harold Wood, Zjednoczone Królestwo
- 08448440665
- internetsales@prokituk.com
- www.prokituk.com
4,2
Dobra
189 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 92% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent
Excellent service and delivery super fast, plus got the item I was looking for at a great price! Top marks !
18 listopada 2025
Opinia niezależna
Odpowiedź od ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Odpowiedź od ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Fantastic customer service
Fantastic service the young lad that served me in the Harold wood shop was very helpful making sure we got the correct sizes and also helping to get the correct fit goalie gloves for my son with some great advice too. Will definitely use in the future when purchasing new boots and kit etc. Excellent customer service, thanks
7 listopada 2025
Opinia niezależna
Odpowiedź od ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Halstead town fc
Great products. Great prices.
Bought 3 first team shirts .
T.shirt, polo shirt , training top and a coat.
Will recommend pro kit to anyone who loves non league football.
8 listopada 2025
Opinia niezależna
Odpowiedź od ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Club shop
We use this website, as it is our club shop (Notley Youth), really good service, brought a few things off here now, never any problems
1 listopada 2025
Opinia niezależna
Odpowiedź od ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Very disappointed in the presentation…
Very disappointed in the presentation the football boots have been sent out in. They look like a returned item, the box is damaged, no tissue paper to protect the boots.
It’s a let down especially when they’re a gift for someone.
30 października 2025
Opinia niezależna
Odpowiedź od ProKit UK
Hi Wendy,
We’re very sorry that the product you received appears to have been damaged in transit.
While the packaging itself carries no monetary value and is primarily there to protect the product inside, we completely appreciate that it’s an important part of the experience when purchasing something new, especially as a gift.
Thank you for bringing this to our attention, and please accept our apologies for the disappointment caused.
Kind regards,
ProKit UK
Exactly what I ordered and came really…
Exactly what I ordered and came really quick
26 października 2025
Opinia niezależna
Odpowiedź od ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Very efficient and fast service
Very efficient and fast service. Order placed online, live stock shown and delivered within a few days.
21 października 2025
Opinia niezależna
Odpowiedź od ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Poor communication
Well I ordered 2 pairs of training bottoms, and it took them nearly 1 week to tell me that 1 of them was out of stock and then just refunded my money and sent the other pair out.
Problem was, I’ve paid delivery for just 1 pair of training bottoms and now I need to find a different pair to order and will have to pay delivery again.
I did email them to ask why I wasn’t contacted sooner and given the option to select a different pair before they just delivered 1 pair. But unfortunately no one ever got back to me. Also you can’t call them as online orders can only email them.
16 października 2025
Opinia niezależna
Odpowiedź od ProKit UK
Hi Leroy,
Thanks for your review and apologies that our service wasn't up to the levels both yourself and we expect.
After looking at your order, we can see there was a stock shortage on one item within your order, unfortunately we cannot see any emails from yourself to us.
However, if you would like to place an order for another pair of trousers, please placed the order as "Click & Collect From Store" and reply back to your order confirmation email and we will send these out free of charge for you.
Kind Regards
ProKit UK
All Good
Shirt ordered (Basildon United) late September and received within 3 weeks. Kept up to date and informed of delivery. Appreciate shirts have to be pre ordered so was not expecting it in a matter of days. Shirt great quality, very pleased and good experience all round.
20 września 2025
Opinia niezależna
Odpowiedź od ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Ordered my sons kits in late August and…
Ordered my sons kits in late August and was told 10 to 15 days still have not received the kits 8 weeks later!!!
20 sierpnia 2025
Opinia niezależna
Odpowiedź od ProKit UK
Hi Elliott,
We sincerely apologise for the delay you have experienced with your order, as shown online all club shop items are 15-20 working days subject to availability.
Unfortunately, this has been caused by ongoing stock delays from Adidas, which have affected the timely supply of certain items.
We have now received confirmation from Adidas that all remaining products are expected to arrive shortly, and your order should be completed by the end of October.
We appreciate your patience and understanding and apologise again for any inconvenience this delay may have caused.
Cant believe it takes nearly a month…
Cant believe it takes nearly a month for my order to arrive.1 raincoat,most companies i deal with have your purchases delivered within a week.
15 października 2025
Opinia niezależna
Odpowiedź od ProKit UK
Hi Kevin,
We sincerely apologise for the delay you have experienced with your order, as shown online all club shop items are 15-20 working days subject to availability as they are custom made products including embellishment.
We can see that your order was placed on 15th September, and would have shown on the shopping cart and where you selected your chosen shipping method, that your order would be “ Delivered on or before Tuesday 21st October 2025”.
Your order was despatched on 10th October, so ahead of the timeframe that was estimated and selected before placing your order.
Our team will always endeavour to deliver customers orders to them sooner than the estimated date, where possible, and we are glad on this occasion we were able to do so.
We look forward to serving you in the future.
ProKit UK
Odpowiedź od ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Poor online service ordered kit middle…
Poor online service ordered kit middle of August and still not received all my items .. have been to the store on three occasions to collect for one order absolute joke. Contacting via email being given short response with little idea when items will be available for collection .. which currently 20 October and I placed my order on 19 August.
13 października 2025
Opinia niezależna
Odpowiedź od ProKit UK
Hi Michael,
We sincerely apologise for the delay you have experienced with your order. Unfortunately, this has been caused by ongoing stock delays from Adidas, which have affected the timely supply of certain items.
We have now received confirmation from Adidas that all remaining products are expected to arrive shortly, and your order should be completed by the end of October.
Please note that we have been dispatching and making items available for collection as soon as they have become available. However, if you would prefer to collect all items together once the full order has arrived, we are more than happy to hold them for you.
We appreciate your patience and understanding and apologise again for any inconvenience this delay may have caused.
fast and speedy shipping…
great company fast and speedy shipping times with great discounts
10 października 2025
Opinia niezależna
Odpowiedź od ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
MISSING ITEM AND INCORRECT SIZE RECIEVED
10/10/25 One of the items I ordered was missing and some of the items i received were the wrong sizes. I called their customer service and I was told that they are not the right department to call. It took them a whole month to send my order. A simple order. No personalised items! One of the worst companies I've ever dealt with. So frustrating.
13/10/25 This is a new review.
Please Prokit, where is hat i ordered. It was not included in the parcel in received. Also, I placed an order for a medium football socks and you sent a small size to me. Please can you refund my money.
10 października 2025
Opinia niezależna
Odpowiedź od ProKit UK
Hi,
Thanks for your review.
Your order was placed on 14th September, and as chosen at the checkout, your order was placed with Shipping Method "Shipping - DPD Standard Delivery (3-5 Working Days) - Delivered on or before Monday 20th October 2025"
All club shop items are custom made with the club badge on items as shown online and are 15-20 working days.
Our team has despatched this order ahead of schedule, as your review was posted on 11th October, so less than a month and also ahead of your estimated date of 20th October.
Odpowiedź od ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Odpowiedź od ProKit UK
Hi Gurmit,
Thanks for your review.
Your order was quoted as 15-20 working days as the items are custom made and embellished with your club logo and numbers etc on them.
Your order was placed on 2nd September and fulfilled by us on 29th September, well within the timeframe you were quoted before placing the order with us.
Our team also responded to your request to add the two numbers to the shirts which you forgot, at no charge also.
We would appreciate an honest review of the service from ourselves, and the same for other businesses as “false” reviews, such as this one can be a real determinant to businesses.
CARELESS DELIVERY
My item was left just infront of the door. It could have been removed/ gone missing. I gave an instruction of where to leave it if no one is at home but it was not adhered to. Not happy at all.
25 września 2025
Opinia niezależna
Uniform has arrived
Uniform has arrived, delivery was quick , quality of uniform is very nice
29 września 2025
Opinia niezależna
Odpowiedź od ProKit UK
Hi,
Thanks for your review!
We look forward to serving you in the future.
ProKit UK
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.