ProCook - Hereford Recenzje 

304
Wynik TrustScore: 5 na 5

4,9

UNIT 4, OLD MARKET, HR4 9HX HEREFORD, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The store is invitingly and clearly set out. There was a member of staff behind a counter near the entrance and she welcomed me and asked what I was looking for, she then found the item on her scre... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Visited the Hereford store whilst on holiday, looking for a good kitchen knife, after a little help from the young lady in store I purchased the ProCook Contour kitchen knife, I had a try whilst in... Zobacz więcej

Oceniono na 5 z 5

I have been served several times at ProCook Hereford, and every experience has been excellent. Luke was extremely kind, polite, and very knowledgeable. He took the time to explain the di... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service from the staff at Hereford branch. I needed 2 new cooks knives and was able to try them out on tomatoes and potatoes before deciding.

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z przyborami kuchennymi

Napisane przez firmę

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Napisane przez firmę

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Dane kontaktowe

  • UNIT 4, OLD MARKET, HR4 9HX, HEREFORD, Zjednoczone Królestwo

  • 01432 656633

4,9

Doskonała

Wynik TrustScore: 5 na 5

304 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(304)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 25 592

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Hereford store

Hereford store. Sales person understood our requirements, was helpful and informative about the products. All staff in the store were very friendly.

25 marca 2026
Opinia niezależna
Logo ProCook - Hereford

Odpowiedź od ProCook - Hereford

We appreciate you sharing your experience at our Hereford shop. We're so glad to hear that our salesperson understood your needs and that all of our staff were friendly and helpful.

Oceniono na 5 z 5

First time of visiting this store

First time of visiting this store. Staff member was very welcoming, courteous, and helpful. Store was clean and well stocked. Will definitely be back

21 marca 2026
Logo ProCook - Hereford

Odpowiedź od ProCook - Hereford

We're so happy to hear that you found our staff welcoming and the store clean and well-stocked. We appreciate you taking the time to leave us this great review!

Oceniono na 5 z 5

Very helpful staff and good value…

Very helpful staff and good value products

17 marca 2026
Logo ProCook - Hereford

Odpowiedź od ProCook - Hereford

We appreciate you sharing that our staff was helpful and our products were good value; it means a lot to our team!

Oceniono na 5 z 5

Helpful service

Helpful service

2 marca 2026
Logo ProCook - Hereford

Odpowiedź od ProCook - Hereford

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Oceniono na 1 z 5

Faulty Product which broke within 5 mins of first use.

Unfortunately your product , the ProCook PodPress broke after only the 4th pod being recycled. It literally broke within 5mins of use. We were only visiting Hereford for the day from Cardiff otherwise we would have returned the faulty product. Are you able to provide a replacement ?

15 lutego 2026
Logo ProCook - Hereford

Odpowiedź od ProCook - Hereford

Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.

Oceniono na 4 z 5

Product & Service Knowledge

The two assistant we’re very pleasent & helpful. Offering advice not only of the products but cooking advice also. Very helpful for someone who is teaching myself to be a better cook.

7 marca 2026
Logo ProCook - Hereford

Odpowiedź od ProCook - Hereford

We're delighted to hear that the assistants were pleasant and helpful! It's great they offered advice about the products and cooking, especially as you are teaching yourself to cook.

Oceniono na 5 z 5

Very pleasant and helpful gentleman

Very pleasant and helpful gentleman he understood the items we wanted and explained the best use of them

3 marca 2026
Logo ProCook - Hereford

Odpowiedź od ProCook - Hereford

We appreciate you sharing your experience! We're so happy to hear that the gentleman was helpful and understood your needs, explaining the best use of the items.

Oceniono na 4 z 5

Good service

Good service

23 lutego 2026
Logo ProCook - Hereford

Odpowiedź od ProCook - Hereford

We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.

Oceniono na 5 z 5

ProCook Hereford



I have been served several times at ProCook Hereford, and every experience has been excellent. Luke was extremely kind, polite, and very knowledgeable. He took the time to explain the different knives, which whetstone I should use, and we even discussed diamond sharpeners.

I left the store happy and smiling, confident that I had chosen exactly what I needed.

I later returned to purchase a leather knife bag to store my knives – top quality and very reasonably priced.

I will definitely be coming back.

With appreciation,
Cristian

26 lutego 2026
Logo ProCook - Hereford

Odpowiedź od ProCook - Hereford

We're happy to hear that you had an excellent experience in our store. We appreciate your positive feedback regarding the team member's knowledge and assistance with your knife selection. We're glad you found what you needed and are satisfied with your purchase. Thank you for your appreciation, and we look forward to your return.

Oceniono na 5 z 5

Was impressed with the shop

Was impressed with the shop. Staff were welcoming and helpful.

22 lutego 2026
Logo ProCook - Hereford

Odpowiedź od ProCook - Hereford

We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were welcoming and helpful.

Oceniono na 5 z 5

Brilliant staff

17 lutego 2026
Logo ProCook - Hereford

Odpowiedź od ProCook - Hereford

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Oceniono na 5 z 5

Very knowledgeable and helpful staff…

Very knowledgeable and helpful staff with a massive range of kit, one of my favourite shops!

17 lutego 2026
Logo ProCook - Hereford

Odpowiedź od ProCook - Hereford

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff knowledgeable and helpful and enjoyed our range of products.

Oceniono na 4 z 5

Overall a good experience but felt like…

Overall a good experience but felt like we was being followed around the shop by a staff member which made us feel uneasy.

13 lutego 2026
Logo ProCook - Hereford

Odpowiedź od ProCook - Hereford

We appreciate your feedback and are sorry to hear that you felt uneasy. We will address this internally to ensure a more comfortable shopping experience for everyone.

Oceniono na 4 z 5

To season or not to season? That is the question.

I bought some professional stainless steel frying pans for my son, knowing he is very fond of ProCook products. The assistant was very helpful, told me she had the same ones I was buying and told me I needed to season them first. However, none of the guidelines that came with the pans mentioned this.
My son was delighted with the frying pans. The research we have done since then reveals some controversy, with some saying you should season them and others not. It would be good to know what ProCook thinks on this topic and perhaps include their recommendations in the accompanying care guide information. He first used them without seasoning them and they seemed fine. All in all, lovely pans.

12 lutego 2026
Oceniono na 5 z 5

Great choice of hardware!

Great choice of hardware plus the manager was really clued up on products available and was very helpful to my needs…

11 lutego 2026
Logo ProCook - Hereford

Odpowiedź od ProCook - Hereford

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found a great choice of hardware, and our manager was helpful to your needs.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej