The sales advisor…sorry I didn’t get her name, had the most incredible knowledge of pans and guided me through all the options. Who knew how interesting pans can be 😁 The Elite Tri-Ply Ceramic Coate... Zobacz więcej
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Lokalizacja
Zmień lokalizację78-79 St Johns Street, IP33 1SQ Bury St Edmunds, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Always friendly helpful staff. Some items can be a bit overally expensive but at same time they always have good quality stuff for cheaper and their deals are very good. My rechargeable coffee grinder... Zobacz więcej
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The serving bowls and pasta dishes I ordered arrived extremely well packaged and are great quality and look fab. Good value for money too. Procook are a very professional company selling really great... Zobacz więcej
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The staff were friendly, helpful and knowledgeable. I was impressed with the wide range cookware that I could use for my induction hob. Also, I liked the specialty cooking utensils that could be usefu... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
78-79 St Johns Street, IP33 1SQ, Bury St Edmunds, Zjednoczone Królestwo
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great experience shopping in Bury St…
Great experience shopping in Bury St Edmunds, nice to use an independent shop with a real sales person who was so helpful. We made our purchase and happily it is perfect for our needs. Will be back again to see what else we need. Great shop, great sales person.
7 czerwca 2026
Great shop and service…
Everything I needed at a price I was happy to pay with excellent service. I will be back!
9 czerwca 2026
Great products and knowledgeable and…
Great products and knowledgeable and friendly staff.
9 czerwca 2026
Friendly and helpful staff
Friendly and helpful staff. Found an andorable and well made pic nic back pack set and matching blanket as a gift.
8 czerwca 2026
Great Customer Service
Always assisted in my purchases. I was allowed to test the knives, get recommendations and take my time with my purchase. I was also reminded of the 3/20 deal before I checked out.
31 maja 2026
The assistant was helpful.but not…
The assistant was helpful.but not pushy...and advised on best item yo buy...
She completed the sale and I was pleased with service.
30 maja 2026
Great customer service
Great customer service, good choice of products & competitive prices
2 czerwca 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Odpowiedź od ProCook - Bury St Edmunds
We're glad you found what you needed at a good price!
excellent staff
excellent staff. They were fully knowledgeable about the type of saucepans I was looking for. And the price I paid was really good.
22 maja 2026
Odpowiedź od ProCook - Bury St Edmunds
We're so glad you found our team knowledgeable and helpful with your saucepan selection! We appreciate your kind words about our pricing.
Great kitchen shop
Lovely store, great range of products at fair prices, and friendly staff
26 maja 2026
Odpowiedź od ProCook - Bury St Edmunds
We're so glad you enjoyed our store, products, prices, and staff! We appreciate your kind words.
Odpowiedź od ProCook - Bury St Edmunds
We appreciate your kind words.
Staff were very knowledgeable and…
Staff were very knowledgeable and understood what we were after.
Also recommended other products to go with what we purchased.
Bonus by spending an extra pound we received 20% discount.
Worth a visit and definitely recommend the Bury St Edmunds branch.
23 maja 2026
Odpowiedź od ProCook - Bury St Edmunds
We are so glad you had such a positive experience with our knowledgeable staff and appreciated the recommendations. We truly value your kind words about our Bury St Edmunds branch.
Very helpful staff
Haven't used my new car iron drying pan yet but staff at the Bury St Edmunds branch were very helpful
23 maja 2026
Odpowiedź od ProCook - Bury St Edmunds
We're so glad our Bury St Edmunds team provided helpful service! We hope you enjoy your new car iron drying pan.
Quality product at a good price.
Quality product at a good price.
Friendly and helpful staff.
21 maja 2026
Odpowiedź od ProCook - Bury St Edmunds
We're glad you enjoyed our quality products, fair prices, and friendly staff!
Excellant service and excellent food
19 maja 2026
Odpowiedź od ProCook - Bury St Edmunds
We're so happy you enjoyed our excellent service and food!
The neatness of products on display and…
The neatness of products on display and helpful staff.
19 maja 2026
Odpowiedź od ProCook - Bury St Edmunds
We're so glad you appreciated our product display and helpful staff!
A rare find
A beautiful shop with a vast array of kitchen equipment and helpful friendly staff. Highly recommended.
17 maja 2026
Odpowiedź od ProCook - Bury St Edmunds
We're so happy you enjoyed our beautiful shop, vast array of equipment, and helpful staff. We appreciate your recommendation!
Odpowiedź od ProCook - Bury St Edmunds
We're so glad you found the perfect table mats! Thank you for your kind words.
Shop assistant was very helpful.
Shop assistant was very helpful.
However, the oven glove I purchased is very thick making it difficult to pick up small items. Also there is a recommendation to only wash it five times!!
26 marca 2026
Odpowiedź od ProCook - Bury St Edmunds
We're glad the shop assistant was helpful. We appreciate your feedback regarding the oven glove's thickness and washability. We'll review this information. Thank you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.