Printerpix UK Recenzje 

47 011
Wynik TrustScore: 3.5 na 5

3,3

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Well what can I say, first time I’ve used printer pix but won’t be the last , excellent everything , service, products,website, communication. All adds up to a really pleasurable experience. Only dow... Zobacz więcej

Oceniono na 3 z 5

Once again, let down by useless AI customer service, promising store credit for missing add-ons which I had paid for. Needed my say so to proceed, but I wanted this money refunded as it was totally t... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I was really pleased with the finished product which arrived much more quickly than I expected. It’s a really good quality book. I’ve only not put 5* because I found it fiddly to make the book on my... Zobacz więcej

Oceniono na 1 z 5

This is an AI driven outfit with zero customer service. When you contact they say a human will get back to you. Ha... After emailing several times with simple questions all i got was same un... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z podarunkami

O Printerpix UK

Napisane przez firmę

Welcome to PrinterPix
Capture, create and print your most treasured memories with Printerpix. There is nothing comparable to holding a photograph, flipping through a photo book or displaying a beautiful canvas featuring a loved one.
Our team of highly qualified printing experts use only the latest and greatest equipment, so that your photographs look their best in the photo books, calendars and canvases you design.
Printerpix makes your memories last a lifetime.

Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

47 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 99% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(47 011)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2817

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Quality is poor and pictures are blurry…

Quality is poor and pictures are blurry most of them so overpriced for what you get

26 maja 2026
Opinia niezależna
Logo Printerpix UK

Odpowiedź od Printerpix UK

Dear Libby,

We sincerely apologize for the poor quality and blurry pictures you received, and we truly understand how frustrating and disappointing this must be. Your feedback is very important to us, and we want to ensure we resolve this matter to your full satisfaction. Please reach out to us directly at https://printerpixcouk-projecthelp.freshdesk.com/support/tickets/new so we can better understand what happened and work with you to find a suitable solution. Thank you for bringing this to our attention, and we appreciate your patience as we do our best to make things right.

Regards,
Joey
Printerpix

Oceniono na 5 z 5

Quality and service

The final product, excellent as ever, and customer service quickly resolved a problem with a voucher, so as usual an excellent quality and service.

20 maja 2026
Opinia niezależna
Oceniono na 4 z 5

The finished product is excellent…

The finished product is excellent quality, very well made, and looks fantastic. The design software is easy to use and has a helpful feature that removes photos already used from the side panel (if selected), making it much easier to keep track of images when creating a larger book.
I ordered 15 copies of the same book for a group of children. As the Groupon voucher could only be redeemed for three books at a time, it wasn't straightforward to reorder the same project. Instead, I had to duplicate the book five times and place separate orders, which was a little inconvenient.
That said, the overall experience was very positive. The product offers great value for money and is ideal if you're ordering one or two copies, which is probably the most common use case.
Customer services were very useful when contacted

1 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Easy to use and set up

Easy to use and set up
I had a query regarding on when my book would arrive as the date shown was not what I was expecting so I chatted on line and was explained to me so I understood better I was also offered a further discount which was a lovely thought however I wasnt after that my question had been dealt with, and I received my completed photobook on the day I needed it which was a great surprise everyone who has seen it and also signed in it have said how lovely it is
Thanks for being understanding on the day I ordered as I was concerned it wouldnt arrive in time, it did and was in plenty of time Fab thank you so much

18 maja 2026
Opinia niezależna
Oceniono na 1 z 5

I’d give it 0 if I could

I’d give it 0 if I could. Jigsaw arrived (£25.99 btw!) and it’s got a horrible WONKY border on it, terrible quality picture which I uploaded in highest quality possible to ensure that didn’t happen, the pieces don’t fit together in the middle, they carelessly folded in in half, shoved it in a postage box, not a jigsaw box, so there’s no image to go off when making it. It’s ripped on some of the edges cos they’ve folded it and there was no packaging on it. It’s supposed to be a gift that I now can’t give, their number isn’t real, neither their email and the contact us page on the sight doesn’t work.

They replied below - gave me an invalid website. Sound

28 maja 2026
Opinia niezależna
Logo Printerpix UK

Odpowiedź od Printerpix UK

Dear Holly,

Thank you for sharing your experience with us. I want to sincerely apologize for the issues you've encountered with your jigsaw order. It’s deeply disappointing to hear that the product arrived with a wonky border, poor picture quality despite uploading in high resolution, and that the pieces do not fit correctly. I am truly sorry for the frustration and disappointment this has caused, especially since it was meant to be a gift.

Additionally, I regret the inconvenience caused by the packaging and the difficulty in reaching us. Please know that your feedback is very important, and we take these matters seriously to improve our service.

To ensure this is properly addressed and to assist you further, I kindly ask you to reach out to us directly at https://printerpixcouk-projecthelp.freshdesk.com/support/tickets/new. We want to work with you personally to resolve this matter to your satisfaction.

Thank you for your patience and understanding. We genuinely appreciate your feedback and the opportunity to make things right.

Joey
Printerpix

Oceniono na 2 z 5

Photo book

I created a photo book to remember a fantastic holiday. The process was simple and I was impressed with the system. However when the book arrived it had a message written on the back cover which had nothing to do with me. Despite contacting them several times all I have had back is one bot-generated generic message and nothing else. Money down the drain. Definitely would not recommend.

15 maja 2026
Opinia niezależna
Logo Printerpix UK

Odpowiedź od Printerpix UK

Dear Jenny,

Thank you for sharing your experience with us. I am truly sorry to hear about the message on the back cover of your photo book and the frustration caused by the lack of meaningful response from our customer service team. Understandably, this situation has been disappointing, especially after such a positive start with the process.

Please accept our sincere apologies for this oversight and the inconvenience it has caused. Your feedback is very important to us, and we want to make sure this matter is properly addressed. I kindly ask you to reply to the email we have sent you so that we can work towards resolving this issue to your satisfaction.

Thank you for your patience and for giving us the opportunity to make things right.

Joey
Printerpix

Oceniono na 5 z 5

Excellent quality

Excellent quality. Grandson is over the moon as this will be part of the branding for his new business. No issues with delivery: I had elected to collect from my local post office.

27 maja 2026
Opinia niezależna
Oceniono na 5 z 5

An inadvertent mistake made right!

I have always been happy with the product I have received from Printerpix! Although, my last order of the same 3 books were inadvertently printed wrong on the cover. I reached out to Printerpix, Nathan Lewis answered my email. He was very thorough, very kind and he genuinely wanted to make things right. Nathan helped me through the process of figuring out how to fix and remedy the situation. I received my 3 books in the mail a couple days ago, all at no charge, and they are beautiful, just like the other products I have received from Printerpix. I want to tell Nathan thank you for reaching out to me and making this right! I will be ordering again!

27 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Product is lovely

Product is lovely, thank you. I found it quite hard to arrange the photos online though, . I ordered the fleece throw. It was meant to be double sided, however the photo was only on one side.

Nice gift though and photo quality is good 😊

20 maja 2026
Opinia niezależna
Oceniono na 4 z 5

Made a calendar

Made a calendar. It’s great. Woukd have been nice to come with an envelope as it’s a gift but not essential. Printing looks good and an efficient service

9 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Ordered 5 small prints more than a week…

Ordered 5 small prints more than a week later an empty box arrived, tried to contact the company with their own online service but it continued to fail and would'nt even allow me to upload the query.

26 maja 2026
Opinia niezależna
Logo Printerpix UK

Odpowiedź od Printerpix UK

Dear Ian,

Thank you for sharing your experience. I am truly sorry to hear about the issue with your recent order and the difficulty you encountered when trying to contact us. Receiving an empty box after placing an order is understandably frustrating, and I sincerely apologize for the inconvenience caused.

We have sent you an email regarding this matter to ensure we can assist you personally and resolve the issue to your satisfaction. Please check your inbox and respond at your earliest convenience so we can work together to find a suitable solution.

Thank you for your patience and understanding. We genuinely appreciate the opportunity to address this and make things right.

Joey
Printerpix

Oceniono na 5 z 5

Superbe réactivité de l'équipe Printerpix

J'avais signalé un problème lors de ma commande. Il a été réglé et pris en charge rapidement. Un contact et une réactivité de Printerpix au top (merci Jayden Ross). Les produits ont été reçus sans encombre et d'excellente qualité. Client depuis années, je recommande vraiment ce site.

3 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Overpriced for what it is.

25 maja 2026
Opinia niezależna
Logo Printerpix UK

Odpowiedź od Printerpix UK

Dear Ross,

Thank you for sharing your thoughts with us. I sincerely apologize if you feel that our prices did not meet your expectations. We always aim to provide high-quality products and services, and your feedback is important to us.

To ensure we can better understand your concerns and assist you effectively, I kindly invite you to reach out to us directly at https://printerpixcouk-projecthelp.freshdesk.com/support/tickets/new. We are committed to resolving any issues and making sure you are satisfied with the outcome.

Thank you for allowing us to address this. We appreciate your feedback and look forward to hearing from you.

Joey
Printerpix

Oceniono na 2 z 5

Late and damaged

While reasonably priced, the framed picture took over a week to arrive and when it did it was damaged. No protective covering, just placed in a brown envelope and posted. It has to be re framed at extra cost. I’ll be going elsewhere next time.

23 maja 2026
Opinia niezależna
Logo Printerpix UK

Odpowiedź od Printerpix UK

Dear Chris,

Thank you for sharing your feedback. I am truly sorry to hear about the delay in receiving your framed picture and the damage it sustained upon arrival. We understand how disappointing it must be to receive a product that did not meet your expectations, especially when it arrived in such a manner.

Please know that your concerns are very important to us. To ensure we can properly address this situation and find a suitable resolution, I kindly ask you to reach out to us directly at the following link: https://printerpixcouk-projecthelp.freshdesk.com/support/tickets/new.

We appreciate your patience and the opportunity to improve our service. Thank you for bringing this to our attention.

Joey
Printerpix

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