First clean carried out last week, very clear information about what he was doing and the process for payment. Went over the support process if I wasn't happy with my first clean. All really good, c... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really great service. All arrange on the website, I got a text the day before as a reminder, they came on time and windows looked great after. And payment all done via the website. Really easy to... Zobacz więcej
Reakcja na opinię
Easy to organise, preen and clean came out next day! Very happy with standard of clean for a reasonable price. My only issue that is on the website, it told me I could pay by direct debit and didn... Zobacz więcej
Reakcja na opinię
I contacted them two weeks ago.My window cleaner had not been for seven weeks.Professional and did a good job, offering free clean if not satisfied.I was impressed because they changed the time and l... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Preen & Clean
Napisane przez firmę
Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:
- Barnsley
- Blackburn
- Bolton
- Burnley
- Bury
- Bradford
- Castleford
- Dewsbury
- Doncaster
- Goole
- Halifax
- Harrogate
- Huddersfield
- Hull
- Keighley
- Leeds
- Manchester
- Oldham
- Pontefract
- Rochdale
- Rotherham
- Salford
- Selby
- Sheffield
- Wakefield
- Wetherby
- York
Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!
Nobody cleans better
Napisane przez firmę
- Professional
- Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
- Friendly
- We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
- Reliable
- You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
- Value
- Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.
Our services
Get an instant quote within seconds
Dane kontaktowe
Zjednoczone Królestwo
- 0800 061 4216
- info@preenandclean.com
- www.preenandclean.com
New customers save 20% for 6 months
4,6
Doskonała
3 tys. recenzji
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The booking process was easy and…
The booking process was easy and straight forward. I did it end of December to book in for January. I got confirmation straight away when booked and then a text message the day before confirming when the service will be provided.
The gentleman came and did a fabulous job and then I got a message a few hours after with an invoice to pay via Apple Pay or through bank transfer. And then a receipt of payment once paid.
Easy , straightforward, great value for money highly recommend the company.
10/10.
12 stycznia 2026
Opinia niezależna
Odpowiedź od Preen & Clean
Hi J Barr, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Substandard to no cleaning at all - but still billed!
I didn’t think the service could actually get worse - but it did!
The latest visit occurred whilst I was out on a short dog walk, got back 10mins after receiving the invoice text to a house that had NO CLEANING.
No water marks around property, no droplets in any window, dirt and marks still visible.
The previous visit I was at home and although they got out the van and attempted a “clean”, a quick one wipe on all the downstairs windows (not even the back full glass door) with no suds was applied and no scrubbing. The cleaner obviously thought nobody was home, but I was watching.
It took weeks for a response via text and email that time. At least time time a lovely lady in the phone wavered the charge for the second time and cancelled my subscription.
This service used to be great, but of late it’s been appalling. Beware - you run a risk of being charged for minimal or no cleaning.
14 stycznia 2026
Opinia niezależna
Odpowiedź od Preen & Clean
Hi Victoria, We’re really sorry to read this and understand how frustrating this experience has been. This is not the level of service we aim to provide, and we appreciate you taking the time to raise your concerns. We would like to provide further clarification following a full internal investigation.
We clean both 37 Olive Grove and 30 Olive Walk. This visit was the technician’s first time working in this area, and an address error occurred. The technician correctly visited 37 Olive Grove (and could only perform a front only clean due to a locked gate) but did not attend Olive Walk. Instead, 30 Olive Grove, which is directly opposite, was mistakenly cleaned in error.
Our tracking system shows the vehicle arrived at 11:15 and left at 11:33, a total of 18 minutes, which aligns with the work completed at 37 Olive Grove. When contacted, the technician immediately confirmed that two properties had been cleaned, highlighting that this was a genuine addressing mistake rather than an intentional failure to attend the street.
We fully acknowledge that 30 Olive Walk was not cleaned, and for that reason the charge was immediately waived. We understand how frustrating this was and apologise for the inconvenience caused.
A senior member of our team has been attempting to make contact to discuss this further, respond to the wider concerns raised, and ensure everything is fully addressed.
We take feedback seriously and have since taken steps to strengthen address verification on new routes to help prevent this from happening again. Kind Regards, Preen & Clean
Nice and clean
Company came in the morning and got the job done. Windows look nice and clean, very happy with the service.
8 stycznia 2026
Opinia niezależna
Odpowiedź od Preen & Clean
Hi JJ, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
It was easy to set up
It was easy to set up, the texts help to remind you when they are coming, it means no big bills as the online set up is efficient and easy to do.
And my windows are clean..amazing would definitely recommend .
8 stycznia 2026
Opinia niezależna
Odpowiedź od Preen & Clean
Hi Karen, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Odpowiedź od Preen & Clean
Hi Karl, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Windows were still dirty...
Windows were still dirty even after second visit, attempts to complain has netted no response and it appears respond they have the respond to message feature turned off.
Manor Drive Doncaster.
1 lipca 2025
Opinia niezależna
Odpowiedź od Preen & Clean
Hello, Thank you for your feedback and review, it helps us improve our services.We're sorry you are unhappy with our service. We’ve been unable to locate your account in our system, likely due to insufficient information. We’ve requested some additional contact details, and once received, a member of our customer service team will be able to locate your account and reach out to investigate and resolve the issue. Thank you for your patience. Kind regards, Preen & Clean
Update (13/01/2026) 7:51am: Hello, thank you for providing the additional information. We have now located an account under a different name, which explains why we were unable to find it initially. This has been passed on to our customer service team, and a member of the team will investigate and contact you as soon as possible. Kind regards, Preen & Clean
Such a straight forward process…
Such a straight forward process nice and easy to set up and did a fantastic job!! Highly recommend
2 stycznia 2026
Opinia niezależna
Odpowiedź od Preen & Clean
Hi Caitlynne, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Highly recommended!
After struggling to find a cleaner for a year!! These guys were so easy and straightforward to book online, also pay online after the clean is done. My windows was literally shining when they had done them, came when they said they would no fuss highly recommend. Really pleased I found them. Thank you very happy customer 😊
19 listopada 2025
Opinia niezależna
Odpowiedź od Preen & Clean
Hi Karen, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Excellent communication and great job
Excellent communication and the guy that turned up was mega helpful and did a great job.
Thank you!
22 grudnia 2025
Opinia niezależna
Odpowiedź od Preen & Clean
Hi Kerry, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
I went to my garden bin and the window…
I went to my garden bin and the window cleaner came and went before I could get back indoors so how could he clean in that time but still charged and company demanding final payment is made even after the cancellation of the contract which had been in place quite some time now and don’t seem to keen to listen to complaints just want paying for my porch covered with water marks and a dirty lounge window bedroom one appeared better but it’s expensive as well. Can’t remember fact date but this month.
9 grudnia 2025
Opinia niezależna
Odpowiedź od Preen & Clean
Hello Joy, Thank you for your feedback and review, it helps us improve our services. We’ve been unable to locate your account in our system, likely due to insufficient information. We’ve requested some additional contact details, and once received, a member of our customer service team will be able to locate your account and reach out to investigate and resolve the issue. Thank you for your patience. Kind regards, Preen & Clean
Please be mindful our offices are closed until 2/1/2026. Our customer service team will reach out when they are back in the office.
First window clean
Very simple, turned up when said, window cleaner knocked to confirm everything was done.
22 grudnia 2025
Opinia niezależna
Odpowiedź od Preen & Clean
Hi Keith, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Odpowiedź od Preen & Clean
Hi Jane, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Odpowiedź od Preen & Clean
Hi Faz, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
My windows were never clean
My windows were never clean, I left a review on Google and was advised yo contact someone and they will get back to me. I emailed on the 22nd December confirming all of my details.... still nothing.
Customer service is just dreadful. Family run businesses are usually more reliable. Very disappointed
20 listopada 2025
Opinia niezależna
Odpowiedź od Preen & Clean
Hello, Thank you for your feedback and review, it helps us improve our services. We’ve been unable to locate your account in our system, likely due to insufficient information. We’ve requested some additional contact details, and once received, a member of our customer service team will be able to locate your account and reach out to investigate and resolve the issue. Thank you for your patience. Kind regards, Preen & Clean
Please be mindful our offices are closed until 2/1/2026. Our customer service team will reach out when they are back in the office.
Very clear pricing and a simple and…
Very clear pricing and a simple and quick process to book. Communication was excellent and the clean was completed very promptly.
19 grudnia 2025
Opinia niezależna
Odpowiedź od Preen & Clean
Hi Smeatz, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Amazing service
Amazing service, excellent quality job and good communication .
19 grudnia 2025
Opinia niezależna
Odpowiedź od Preen & Clean
Hi Lauren, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Simple & easy 🌟
I was previously with this company in my old house and safe to say i liked being with them then! I have moved home since and have joined back up with Preen & clean, super easy to set up and not tied into a contract which makes it easier when moving home. Very simple & straight forward and I am happy with the clean and the service I have received! Highly recommend!🌟
19 grudnia 2025
Opinia niezależna
Odpowiedź od Preen & Clean
Hi Lorna, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Absolutely brilliant 1st class service…
Absolutely brilliant 1st class service with friendly an ld professional staff that go above and beyond Completing a pristeen clean
12 października 2025
Opinia niezależna
Odpowiedź od Preen & Clean
Hi Paul, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
(Window cleaning) preen & clean…
We thought we would give preen & clean a try and they did a great job. The man who cleaned the windows was very happy and polite and did a professional job. I would highly recommend.
16 grudnia 2025
Opinia niezależna
Odpowiedź od Preen & Clean
Hi James, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Porthole cleaning
Service should be better, cleaning with equipment used should be better but its all down to engineer and how the brushes are used.
Cleaning is rushed and corners completely missed somewhat like Sinbad would do, what is going wrong here!
19 grudnia 2025
Opinia niezależna
Odpowiedź od Preen & Clean
Hi Eric, Thank you for your comments, we really appreciate your feedback as this helps shape and improve our service. We’re sorry to hear that you were unhappy with the service with Preen & Clean, and we would like to speak with you personally to discuss your experience/issues. With this in mind, a member of our Customer Service Team will be in touch to obtain more information. Thank you, Preen & Clean
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