Pragnell Recenzje 

336
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I was welcomed into the jewellers, I was treated with respect and Dermot listened to what I wanted and I am absolutely delighted with my watch. Thank you Dermot for an amazing experience.

Oceniono na 5 z 5

Marc was very knowledgeable about the products when we were in Stratford Upon Avon. Even though they were very busy due to the car show, he was professional, courteous, patient and showed us several p... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

When in London earlier last month I stopped by Pragnell and showed what I thought was a bad scratch on my PP Chocolate Chrono Aquanaut, Sunill Madhvani looked at it and god knows how made it all dis... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

First class service from marc at pragnells! We've made several purchases this year and he has been a credit to his company, from showcasing many items for us prior to deciding exactly which piec... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep jubilerski

Napisane przez firmę

Founded in 1954, our showrooms in Stratford-upon-Avon, London's Mayfair, and Leicester offer exquisite masterpieces, fine jewellery, engagement rings, antiques and bespoke jewellery services, and, as an Official Retailer of Rolex and Patek Philippe, the showrooms represent the very best in luxury Swiss timepieces.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

336 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(336)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 48

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Marc Gillings

I have dealt with Marc Gillings at the Pragnell Stratford Upon Avon showroom on a number of occasions over the past few years. He is very knowledgeable about watches, very attentive, a true gent and always happy to help. So if you are looking for a watch, you cannot go wrong speaking to Marc and his colleagues at Pragnells.

14 lipca 2023
Opinia niezależna
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Odpowiedź od Pragnell

Dear Andrew Mattle,
Thank you very much for your review. We were delighted to read this and have shared your experience with Marc and the Stratford-upon-Avon showroom team. We look forward to seeing you again.
Best wishes, The Pragnell Team.

Oceniono na 5 z 5

Recently purchased diamond jewellery…

Recently purchased diamond jewellery for my wife and daughter, amazing selection and excellent service from Leona at Stratford Upon Avon.

3 lipca 2023
Opinia niezależna
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Odpowiedź od Pragnell

Dear Mo Tahir,
Thank you very much for your review. We were delighted to read this and have shared your experience with Leona and the Stratford-upon-Avon showroom team. We look forward to seeing you again.
Best wishes, The Pragnell Team.

Oceniono na 5 z 5

As always great service from Pragnell's…

As always great service from Pragnell's Stratford upon Avon Leona could not have been more helpful.

22 czerwca 2023
Opinia niezależna
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Odpowiedź od Pragnell

Dear Chris,
Thank you very much for your review. We were delighted to read this and have shared your experience with Leona and the Stratford-upon-Avon showroom team. We look forward to seeing you again.
Best wishes, The Pragnell Team.

Oceniono na 5 z 5

Shopping in Mayfair

After recently visiting Pragnell in Mayfair, I was warmly welcomed by Sunil and Mike. They both made the experience very pleasant and it was a pleasure to do business with them. It is great to see a family business thriving and I will definitely be visiting this shop again.

17 czerwca 2023
Opinia niezależna
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Odpowiedź od Pragnell

Dear Phil Ward,
Thank you very much for your review. We were delighted to read this and have shared your experience with Sunil, Mike and the Mayfair showroom team. We look forward to seeing you again.
Best wishes, The Pragnell Team.

Oceniono na 5 z 5

Thank you Connor!

The service from Pragnell has been excellent from the Stratford-upon-Avon showroom team!

Connor always goes above and beyond to support us with any queries we may have. His knowledge of watches and jewellery is superb and is always a pleasure to deal with. Looking forward to purchasing the next watch soon. Thank you Connor!

27 maja 2023
Opinia niezależna
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Odpowiedź od Pragnell

Dear Matt,
Thank you very much for your review. We were delighted to read this and have shared your experience with Connor and the Stratford-upon-Avon showroom team. We look forward to seeing you again.
Best wishes, The Pragnell Team.

Oceniono na 5 z 5

Fantastic service.... especially Connor

I have bought multiple times from Pragnells, Connor is my guy he has looked after me, kept me informed and been very quick to get me what i am looking for.

Can't wait to buy more from here over time.

14 czerwca 2023
Opinia niezależna
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Odpowiedź od Pragnell

Dear Robin Thatcher,
Thank you very much for your review. We were delighted to read this and have shared your experience with Connor and the Stratford-upon-Avon showroom team. We look forward to seeing you again.
Best wishes, The Pragnell Team.

Oceniono na 5 z 5

Perfect service from all the staff at Pragnell Stratford

Registered interest online and was emailed in great detail about my selection, made appointment in store with Connor who laid out a great selection for me to try.

He was friendly, honest and patient with me taking my time to make a decision, as well as being very knowledgeable. Ended up walking away with a model I wouldn't have really thought about beforehand but I am over the moon with what I have ended up with (as a result of being showed such a variety).

All the staff were very polite and non-judgmental ,as unfortunately some dealers can be with younger customers in my past experience.

Cannot fault my buying experience whatsoever, absolute first class service. I look forward to visiting more!

27 maja 2023
Opinia niezależna
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Odpowiedź od Pragnell

Dear Owen Moorman,
Thank you very much for your review. We were delighted to read this and have shared your experience with Connor and the Stratford-upon-Avon showroom team. We look forward to seeing you again.
Best wishes, The Pragnell Team.

Oceniono na 5 z 5

New Rolex Purchase.

I just popped in on the off chance to enquire at the Stratford-Upon-Avon branch for a new piece for my wife. We previously have used the Leicester Branch for all our other pieces. Connor was the perfect Gent and Salesman. Knows his watches inside out. And luckily for us they had availability at the time of the enquiry. Hopefully I will be heading back so for a little number for myself? Outstanding service and professionalism from him and the whole team. Thanks again. And see you soon hopefully.

27 maja 2023
Opinia niezależna
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Odpowiedź od Pragnell

Dear Lee Farrow,
Thank you very much for your review. We were delighted to read this and have shared your experience with Connor and the Stratford-upon-Avon showroom team. We look forward to seeing you again.
Best wishes, The Pragnell Team.

Oceniono na 5 z 5

Patient & Helpful Staff

The Pragnell staff went above and beyond in every way when I purchased a ring from their Leicester branch, both Sangita and her colleagues made me feel welcome and supported in my decision making. They are a patient and helpful outfit who were able to offer a bespoke service, adding new ideas to assist with creating the perfect ring.

25 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Brilliant service from Vicky

Vicky made us very welcome and had excellent ideas about what would work for us. The necklace my friend chose needed altering to fit her. She was due to fly home on Sunday and Vicky had it altered on Saturday and very kindly made a personal delivery to my house in the evening. What a brilliant service - many thanks.

1 kwietnia 2023
Opinia niezależna
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Odpowiedź od Pragnell

Dear Hilary Eldridge,
Thank you very much for your review. We were delighted to read this and have shared your experience with Vicky and the Stratford-upon-Avon showroom team. We look forward to seeing you again.
Best wishes, The Pragnell Team.

Oceniono na 5 z 5

Simply the best! Pragnells Leicester

Big thank you to Pragnells again! Exceptional service as usual from the Leicester branch. We came in shopping for jewellery for my wife’s birthday and nothing was too much trouble to view and try on, their products certainly have the wow factor! Barbara who looked after us is lovely, so knowledgeable, engaging and patient, in fact the whole team at Leicester are brilliant, they know their products inside out and they genuinely wanted to make sure we were completely happy with our purchases. We were put at ease from the moment we walked in, and the whole experience was an absolute joy. Thank you for looking after us, we will be back again!

24 marca 2023
Opinia niezależna
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Odpowiedź od Pragnell

Dear Jamie Hargrave,
Thank you very much for your review. We were delighted to read this and have shared your experience with Barbara and the Leicester showroom team. We look forward to seeing you again.
Best wishes, The Pragnell Team.

Oceniono na 5 z 5

Marc an expert gemologist at Pragnells…

Marc an expert gemologist at Pragnells has been fantastic, professional and very attentive in helping me to build my engagement ring. From a great choice of quality gems, designing and advising it been absolutely faultless. Personally we’d never buy jewellery elsewhere. Thanks again guys!

26 lutego 2023
Opinia niezależna
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Odpowiedź od Pragnell

Dear Daniel Tilley,
Thank you very much for your review. We were delighted to read this and have shared your experience with Marc and the showroom team. We look forward to seeing you again.
Best wishes, The Pragnell Team.

Oceniono na 5 z 5

Excellent as always

We have been dealing with Pragnells for many years, purchasing rare stones, jewellery, watches & even pens. It has never occurred to us to write a review before, however feel it's important we spread the excellent service we have always had from Pragnells. Buying an engagement ring or wedding ring is such a big/hard decision to make and you want the finest experience and memory to look back on. Jie in the Stratford-Upon-Avon office is wonderful to deal with, she has a vast knowledge of everything diamonds and watches, she is incredibly welcoming to all our family and we trust her implicitly. Pragnells staff from the doormen, to sales people, to ladies that offer you drinks on arrival are all very welcoming and friendly and are an asset to the business. We feel we will keep dealing with Jie & Pragnells for generations to come.
The Cooper family

21 lutego 2023
Opinia niezależna
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Odpowiedź od Pragnell

Dear The Cooper Family,
Thank you very much for your review. We were delighted to read this and have shared your experience with Jie and the Stratford-upon-Avon showroom team. We look forward to seeing you again.
Best wishes, The Pragnell Team.

Oceniono na 5 z 5

A first class experience

A first class experience from start to finish. I was trying to purchase a particular watch for a milestone upcoming Birthday, I walked into Pragnell’s Mayfair and was very fortunate to be greeted by the lovely and very helpful Anna. I was made to feel very much at ease from the moment I sat down. We had a brief discussion about the particular watch I wanted, and to my delight Anna said it was something that Pragnell’s could help me with.
After a very short period of time indeed, I received a phone call From Anna informing me that my watch had arrived!
To say I was shocked! Was an understatement.

I can’t recommend Pragnell’s highly enough.
I look forward to dealing with them in the future.
Thank you once again Anna, and Pragnell’s.

4 grudnia 2022
Opinia niezależna
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Odpowiedź od Pragnell

Dear Tony,
Thank you very much for your review. We were delighted to read this and have shared your experience with Anna and the Mayfair showroom team. We look forward to seeing you again.
Best wishes, The Pragnell Team.

Oceniono na 5 z 5

I don t normally write reviews but…

I don t normally write reviews but wanted to show my respect to a wonderful family run business. Have been wanting a Rolex for my dads retirement after working together for 27 years.. registered my interest (like at all Rolex dealers) and was so happy when I received the call. We have just been to the Mayfair boutique and had the most wonderful experience, will be remembered forever. Can t thank you all enough 🤝

12 listopada 2022
Opinia niezależna
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Odpowiedź od Pragnell

Dear Si Quin,
Thank you very much for your review. We were delighted to read this and have shared your experience with our Mayfair showroom team. We look forward to seeing you again.
Best wishes, The Pragnell Team.

Oceniono na 5 z 5

Exceptional customer service

Last week my son and I visited Pragnell in Stratford Upon Avon to collect my new watch. Sam W and his colleagues provided exceptional customer service and made this a truly great experience. We just wanted to say thank you and highly recommend this jewellers to anyone considering a purchase, their expert knowledge and attention to detail are second to none. From Adam and Jenson

5 listopada 2022
Opinia niezależna
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Odpowiedź od Pragnell

Dear Adam,
Thank you very much for your review. We were delighted to read this and have shared your experience with Sam and the Stratford-upon-Avon showroom team. We look forward to seeing you again.
Best wishes, The Pragnell Team.

Oceniono na 5 z 5

Pragnell Mayfair - London. Thank you Mike Dewey and Team

During the summer I decided to book an appointment at Pragnell Mayfair boutique after reading some great reviews about this Rolex AD and Jewellery.
Well, I can confirm that if you are looking for serious professional attention and fine customer service, Pregnall is the right place for you. We all know about Rolex watches, but they also have stunning jewellery displays in their new expanded showroom.
There I had the please to meet Mike Dewey. We had a fantastic informal chat and he showed me some of the display items. But I had one in mind the two tone submariner (Bluesy). I have always wanted to have one. A stunning timepiece, and so I registered my interest. Last week or so, I had a call from Mike telling me that they had one stock and available. I was over the moon, I could not believe it. This past Thursday I went back to Pragnell in Mayfair where Mike was waiting for me to hand over my new Submariner. I was so excited! The last time I had the pleasure to buy a Rolex was back in the mid 90s. This time was different! A fantastic looking boutique, in the heart of Mayfair in London and looked after a fantastic gentleman “Mike Dewey” and team. Thank you for make me feel so special! You have been AMAZING! Thank you Mike, thank you Pragnell! I will see you again soon! Promise! 🔝 ⭐️ ⭐️⭐️⭐️⭐️ + ⭐️

Paolo

13 października 2022
Opinia niezależna
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Odpowiedź od Pragnell

Dear Paolo Forti,
Thank you very much for your review. We were delighted to read this and have shared your experience with Mike and the Mayfair showroom team.
We look forward to seeing you again.

Oceniono na 5 z 5

Excellent Service

We visited Pragnall in Stratford for the first time on Saturday. We were looked after, exceptionally well, by Marc Gillings. He took my details and showed us the watch I’m particularly interested in purchasing. Afterwords he gave us a tour of the showroom, walked me through some alternative models and demonstrated several very impressive pieces, watches and jewellery. Marc is a really knowledgeable, nice guy. I highly recommend a visit if you’re in Stratford, amazing showroom, cool building and a great location. One of the best experiences I’ve had with a jeweller, AD or grey market.

1 października 2022
Opinia niezależna
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Odpowiedź od Pragnell

Dear James,
Thank you very much for your review. We were delighted to read this and have shared your experience with Marc and the Stratford-upon-Avon showroom team.
We look forward to seeing you again.

Oceniono na 5 z 5

Customer service at it’s very best.

Myself and my girlfriend Anna, recently had an appointment at the Stratford Jewellers after getting “the call” for a Rolex I had registered an interest in with John O’Rourke.
From the very first welcome we received to the warm goodbye, we were treated like royalty by John and the other members of staff. It was an experience like no other I have had from a jewellers.
We were there for over a hour whilst I bought my watch and Anna tried several items of jewellery, nothing was too much trouble for anyone.
After we had left Anna said that she really felt like royalty and was very high in praise for Pragnells in general.
Pragnells is definitely my go to place now for watches and jewellery and I can’t wait for the next visit.
Thank you to all.

23 września 2022
Opinia niezależna
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Odpowiedź od Pragnell

Dear Rick,

Thank you very much for your review. We were delighted to read this and have shared your experience with John and the Stratford-upon-Avon showroom team.

We look forward to seeing you again.

Oceniono na 5 z 5

Leona has made us feel very welcome &…

Leona has made us feel very welcome & comfortable from the start. She’s really taken her time to understand the type of jewellery my wife likes & offered great advice in creating our first piece together. We collected it yesterday & we’re over the moon, it is perfect. We look forward to adding to our collection with Leona’s advice going forward. A great asset to Pragnells and a delight to deal with.

13 września 2022
Opinia niezależna
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Odpowiedź od Pragnell

Dear James,
Thank you very much for your review. We were delighted to read this and have shared your experience with Leona and the Stratford-upon-Avon showroom team.
We look forward to seeing you again.

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