Powerlease Recenzje 

186
•
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Brandon Mehmed was really helpful and professional. No pushy sales, just clear and helpful advice. This is our first EV and the car has been excellent. We are very pleased with it. Highly recommen... Zobacz więcej

Oceniono na 5 z 5

I had several Teslas in my sights but ended up buying from Powerlease for several reasons. 1. Oliver who dealt with us was really direct and helped us think through the pros and cons of models... Zobacz więcej

Oceniono na 1 z 5

Purchase experience was hassle-free, however aftersales support has been shocking. Several faults with the vehicle discovered just the next day still haven't been repaired more than a month later... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Recently purchased a car from power lease. Found the car cheaper than the market value. When the car first came in there was understandably a couple of snags. These were promptly sorted without any fu... Zobacz więcej

Informacje dotyczące firmy

  1. Pojazdy i transport

Informacje przekazane przez różne źródła zewnętrzne

Used cars for sale in Ampthill & Bedfordshire: Powerlease Limited: Competitive finance deals, part exchanges welcome, call now!


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

186 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 80% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(186)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 46

Napisz recenzję
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Oceniono na 3 z 5

Purchase BMW ix3 mileage 22500

Overall responses to messages were quick and the price of the car was fair.
Buying process
Videos and photos supplied were of poor quality, especially as a distance purchaser, requested 2 videos as the car was not valeted on first video.
Advertising about vehicle tax changes was a little misleading as after month end the cars that hadn’t sold were still advertised with a free year of vehicle tax.
Would have been nice to have the original OME charge lead , Powerlease did supply a 3 point as requested, but I have purchased a type 2 lead as well, would have been nice to get both even if you had to pay for one.
Paid for delivery, car arrived with a cover of dust from the yard (near train tracks) and some heavy polish buffing marks on the door and wing. Response was as distance buyer you can return the car. Whist I understand this point, it would have better to just have the car delivered in cleaner condition. First job I had to do was to wash car to establish condition.

9 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Do not take warranty, check car properly.

DO NOT TAKE WARRANTIES FROM THEM IS SCAM.
Bought tesla recently, and it stop charging properly, seat sensor issue. Warranty denied claims , don’t get in to trap getting this warranty.

My last email to powerlease was what do we do now , because I wasnt sure how to deal with this. And … I was completely ignored.

Dealership itself might be okay , but you have to read all terms and conditions. Its my fault I didn’t.

1 kwietnia 2025
Opinia niezależna
Logo Powerlease

Odpowiedź od Powerlease

We have requested information, so we can try and reach out. The name this review is left under matches no customers on our records.

We always respond, to emails. We would never intentionally ignore a customer. I can only apologise if has been missed or did not come through. Did you try and call? This is the best way to contact us. We are open 7 days a week.

We are happy to look into this further but without knowing who you are or what vehicle you purchased, we are unable to help currently. Please call the office on 01525 405000 and I will be happy to help.

Kind Regards
Craig

Oceniono na 5 z 5

From start to one month into ownership…

From start to one month into ownership has been really good.
You only know how good a company is when something goes wrong and when I recently bought a Volvo xc40 I had a problem after a week of ownership.
They took it back and got it repaired quickly, then a second issue was dealt with quickly.
Do can’t fault them 5 stars.
Carl

4 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Bought an Ioniq 5 from these guys

Bought an Ioniq 5 from these guys. Super friendly service and helpful with no pushy service! They were very knowledgeable on anything you require too. Pricing is also competitive! Highly recommend! Thank you (:

7 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Tom gall was amazing

Tom gall was amazing. Excellent salesman that went above and beyond and nothing was too much hassle. In my option you couldn’t wish you meet a better salesman. Thanks a lot Tom 🥰

22 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Really friendly and really helpful

Really friendly and really helpful! Oliver was great from the moment we stepped onsite to have a look around and gave great advice. Cameron was great on the sale day, couldn't fault the team! Thanks!

9 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Tesla Model 3 Standard Plus

Brandon and Cameron were absolutely brilliant. In a torrential downpour they took the time to go over the car we have bought, and explained everything I had asked. They asked about our journey down and the kind of day we had, engaged us about how we planned the journey home. They made us a coffee and went over every aspect of the paperwork as well. A total, and complete change from a main Hyundai dealer that we have experienced through another car we have. I would have no hesitation in recommending them, or returning to them for a further purchase.

1 października 2024
Opinia niezależna
Oceniono na 2 z 5

No service history & we weren't told.

We bought a 3.5 year old Kia E-Niro. They neglected to mention that there was no service history with the vehicle. I asked where it was when I picked up the car, having already paid in full. Not much I could do about it at that point. Yes, perhaps I should have asked about it, but I think on a deal with this value, it should have been highlighted by the dealer.

7 września 2024
Opinia niezależna
Oceniono na 1 z 5

Incompetent garage

Incompetent garage! Agreed a price on a car, went to pay a deposit only to be told the car is underpriced and they want an extra £1000. Who does that?

30 sierpnia 2024
Opinia niezależna
Logo Powerlease

Odpowiedź od Powerlease

Dear Gurpal,

Thank you for your feedback. We apologise for the confusion caused by a recent error in our vehicle listing. We recently purchased a vehicle for stock and it was advertised with the incorrect specification, when we received the correct specification from the Manufacturer the price was amended to reflect the true value of the vehicle. The car was not sold at that time, and we promptly informed all interested parties, including yourself, of the misadvertisement. You made it clear that the original listing did not meet your requirements and we want to clarify that the price you referred to was simply the amount listed in the advertisement at that time; no formal agreement or deal had been made between us.

Oceniono na 1 z 5

I recently purchased a car from…


I recently purchased a car from Powerlease, and the experience has been far from satisfactory. The process started off poorly with a delayed collection of nearly one week, which was quite inconvenient and frustrating.

Furthermore, after a few weeks of owning the car, I noticed that some areas, specifically the rear wing and the front left door, had been poorly resprayed. This was not disclosed to me at the time of purchase, and it speaks to the lack of transparency and quality control from Powerlease

I am deeply disappointed with the overall experience and the condition of the car. I hope Powerlease can improve their communication and quality assurance processes to prevent future customers from facing similar issues. Based on my current experience, I cannot recommend this dealership.

19 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

WE DON'T DELIVER TO SCOTLAND!!!

Just contacted this company regarding the purchase of a car...... still available.
Asked about delivery, as we are 265 miles away......don't deliver to Scotland.
Pointed out that Berwick upon Tweed is further north.
We don't deliver to Scotland. Company policy.

THAT IS SIMPLY DISGUSTING.

I think their reply will reflect more on their character, than mine.
You will be the judge.
Also. TO FAR IS, TOO.

18 sierpnia 2024
Opinia niezależna
Logo Powerlease

Odpowiedź od Powerlease

We are sorry to be reading your review, although given your track record in negative reviews, we have not taken this one too personally.

For the benefit of our genuine customers: delivery is a service, that we do not have to offer, at the end of the day, we are just an independent retailer, with a small workforce. However, it is something that we do offer within certain distances and locations. The majority of our deliveries are done by one of our two drivers, driving the vehicle to the customers location, they then use public transport to get back if there is no part exchange. Our drivers must be able to complete a delivery and return within working hours (9am - 5pm). We do also have a local independent transport person who can trailer a vehicle, that we use for slightly longer distances but we have to limit transport to 250 miles (there is the odd case, depending on location, where we can go further, so please always ask). Scotland unfortunately is just too far from our premises for either of these two options. There is no discrimination, we just simply are unable to deliver that far. Which we have always found any sensible person can understand.
As we tried to explain, we have many happy customers from Scotland (and locations further than 250 miles), who will use a third party transport company (which would be more cost effective than what we can ever offer and we have no issue with a third party transport company being used) or from Scotland you can fly into Luton Airport as we are only 25 minutes from there. Of course, we will always charge up the car for you to get you as far as possible before needing to charge!
Hopefully this helps explain our position.

Oceniono na 5 z 5

Bought MG ZS this weekend and was very…

Bought MG ZS this weekend and was very happy with the whole process. Was skeptical of doing an online purchase but the car was like new and everything I was told by Cameron and Laura was true which is rare for a lot of dealerships. A bit slow on the email responses but everything got sorted

21 lipca 2024
Opinia niezależna
Oceniono na 3 z 5

communication problems

If you need to get hold of them to enquire about a car I’d suggest phoning them…they NEVER respond to emails or contact through car websites like CarGurus etc….
I’m currently abroad on holiday and 3 times last week I’ve tried to get hold of them about a car they are selling…..never a single response yet the car still shows for sale.

Update….after leaving this review I’ve had comms from them. Too late to buy a car, but they have explained some issues with car selling site response emails. Just been an unfortunate set of events but I’m sure we will find the car we are looking for elsewhere!

9 czerwca 2024
Opinia niezależna
Logo Powerlease

Odpowiedź od Powerlease

We are very sorry to be reading your review and we can only apologise you feel this way. I would like to start by saying we never ignore emails or enquiries that we receive. Having searched the name you have left this review under, we have had no emails or enquires from anyone matching this name. There is always a chance that emails have not come through for whatever reason and that applies both ways. We have made a request for you to provide more information, so we can investigate further. Please do respond, so we can look to assist you going forward. The best way to communicate is always by phone but if you can't then we do have email and a business whatsapp, all of which are monitored and responded to.

UPDATE - Thank you for sending contact details. We now have your name and email address. We can confirm we did NOT receive any emails from this name on 6th June or any emails from a tiscali email address. We will reach out to you on the email address you have supplied to us via the information request

Oceniono na 5 z 5

Bought an ID3 first Edition yesterday

Bought an ID3 first Edition yesterday. Superb service and experience, being served by Ollie. Great spectrum of Electric Vehicles. Very happy with the car and service received. Highly recommend Powerlease if you are in the market for an EV. Thank you Ollie, thank you Powerlease!

7 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Brought a Tesla Model Y Long Range from…

Brought a Tesla Model Y Long Range from Powerlease.
Initially discussed with Craig who was massively helpful. Discussed the process thoroughly and provided sound advise on best way to part exchange my car.
Picked up the car and was dealt by Cameron who again was brilliant. Car looked immaculate and the payment process was easy.
Very pleased customer and would fully recommend this company.

14 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Very helpful from start to finish

Bought an MG ZS from Powerlease and from start to finish they were spot on. Sale was smooth and salesman was very helpful.
The vehicle itself had a small fault through no fault of Powerlease, however they then resolved the issue within 2 days free of charge. Brilliant service and would highly recommend them as a company

25 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great service from start to finish!

Great service from start to finish!

Recently purchased a Polestar 2 from Powerlease and took advantage of the delivery service. Throughout the whole process Tom (C) could not have been more helpful and took the time to provide honest and helpful advice.

When the car was delivered, the delivery driver was extremely helpful and professional.

Throughout the whole experience I felt like a valued customer and the car was exactly as described. Overall I am very pleased and will definitely be back when the time comes.

20 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Bought my Kia Niro from powerlease

Bought my Kia Niro from powerlease. I was dealing with a person called Tom. He was good helpful and straight to the point. Everything was in the car as promised and even spoken to one of the managers (general conversation) which he was polite too (sorry did not know managers name ) the car was presented clean and tidy. Thanks cyrus

6 lutego 2024
Opinia niezależna

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