A bit concerned about this business, they seem okay in regards to reviews when I palced order. They don't answer phone or return calls on messages. All emails have been ignored so far. Buy at your... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing customer support.When parcelforce failed to deliver on time ,Pete at plumhub got straight on the case and didn't quit till he'd solved the problem keeping me informed throughout.....all compan... Zobacz więcej
Reakcja na opinię
A fair price and a 5% introductory discount offer on top swayed me. However when fitted a leak appeared from a blank factory fitted plug where an O ring had not fitted. Sorted it myself but requested... Zobacz więcej
Waiting to see how things go. The tap arrived last Thursday and I fitted it on Friday however when it was put in place you could see the stem had been bent at some point, currently waiting to hear whe... Zobacz więcej
Informacje dotyczące firmy
- Sklep z artykułami hydraulicznymi
- Projektant łazienek
- Wyposażenie łazienek
- Sklep dla majsterkowiczów
- Dostawca urządzeń grzewczych
- Sklep z grzejnikami
Napisane przez firmę
Here at PlumbHub we have got the plumbing and heating products to cover all your needs. Our specialist team boasts over 30 years of experience and are dedicated to helping trade and retail customers find premium quality plumbing and heating supplies at competitive prices.
Dane kontaktowe
Unit 1-2, 660 Chester Road, B23 5TE, Birmingham, Zjednoczone Królestwo
- 01213508188
- info@plumbhub.co.uk
- www.plumbhub.co.uk
3,4
Średnia
343 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 25% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing customer support.When…
Amazing customer support.When parcelforce failed to deliver on time ,Pete at plumhub got straight on the case and didn't quit till he'd solved the problem keeping me informed throughout.....all companies could learn from them.great product and very competitive price too .would highly recommend.
8 czerwca 2023
Odpowiedź od Plumbhub
Thank you for your amazing and appreciated feedback.
Very fast delivery perfect thank you
15 maja 2023
Delivered on time and lorry driver…
Delivered on time and lorry driver excellent lad thank you
14 maja 2023
Professional, friendly service.
A very friendly, professional service, great communication and value for money. Highly recommended.
27 marca 2023
Easy ordering and excellent delivery
Easy ordering and excellent delivery, haven't fitted rads yet but they look great
14 marca 2023
Poor Delivery Service and Lack of Communication
Item ordered online and paid for 15 Feb. Today is 26 Feb. Website claims to deliver withing 5 days from order. No humanly understandable tracking number provided which makes me think it is still not despatched.
I ordered a megaflo on the same day from another vendor. That arrived well before it's time.
Thank goodness I am not a gas installer, else I would have lost the business.
Suppliers should know time is money. When they don't communicate to buyers about any delays, they deserve loss of business for them through negative reviews.
Unlikely to be a repeat customer
=====================
Update 27 Feb 2023
Item delivered today. The delivery chap decided to roll the box inside in to my hallway, even when the box states, keep upright. 😔
The supplier instead of admitting to their mistake are accusing me to be a liar. Here is the email I received 23 Feb. Keep in mind I placed the order on the 15th.
"Hi, I did call yesterday. The order is going out today and will be with you tomorrow sorry for the delay with your appreciated order."
This email was implicit that the item was to be delivered on 24th Feb. I have not once had a call nor received any mails suggesting the delivery will be delayed. Sir, I am an accountant and come from a professional background. I gain nothing in lying to you. All I wanted was a boiler for my home.
Not only is this supplier poor at communicating, they sadly do not want me as a repeat customer and put things right. 😔. I would have changed the rating to positive had this supplier not accused me of lying 🤥
A business is only successful if it behaves professionally and have good ethics. Sadly, this was not demonstrated on this purchase.
15 lutego 2023
Opinia niezależna
Odpowiedź od Plumbhub
This feedback is factually incorrect, the customer was contacted by telephone prior to delivery and a message was left. The customer was also contacted by email to confirm there was an unforceen delay in the delivery.
The customer confirmed they were happy as long as the delivery was received by the end of Feb 23.
Excellent ordering to delivery
Extremely good service from ordering online to delivery, kept you informed of tracking and delivery date as scheduled friendly delivery service.
18 lutego 2023
We’ll packed could have done a little…
We’ll packed could have done a little more on the tracking side off things had to chase up we’re the radiator was. Them parcel force didn’t inform me on there arrival but it was good and David in your office was helpful on the phone.
9 lutego 2023
Speedy delivery not fitted yet but…
Speedy delivery not fitted yet but exactly as advertised
6 lutego 2023
Thank you I am happy with the service
2 lutego 2023
Excellent customer service
Needed a large radiator and Pete from Plumhub did a great job, confirming that he had the rad in stock at his main supplier and ordering it for me with immediate delivery.
Rad was delivered, on time and in perfect condition.
EXCELLENT SERVICE ....
25 stycznia 2023
Opinia niezależna
Best Price
Bought an insulating jacket for the hot water cylinder, best price I could find and reasonable delivery options.
24 stycznia 2023
Odpowiedź od Plumbhub
We really do appreciate your kind feedback, it is great to know that you were happy with our competitive prices and delivery service.
Ordered a week ago
Ordered a week ago. Tracked on EVri Saturday - an apology notice and est delivery date of 19th obviously gone. Now tracking says waiting for parcel from supplier. DO NOT USE EVRI!
23 stycznia 2023
Odpowiedź od Plumbhub
We are sorry that your appreciated order was affected by internal issues within the Evri network. A full refund was issued as requested.
Really good company to deal with .
Really good company to deal with .. Pleased with radiators
10 stycznia 2023
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