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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Planschange made the whole process of selling my hotel booking really straightforward, especially as it was my first time using the platform. The website was easy to navigate, everything was clear... Zobacz więcej

Oceniono na 5 z 5

I discovered this while looking for a hotel to book and was surprised to find a resale platform where you can sell non-refundable hotel bookings — and it actually works! Since I couldn’t make it to... Zobacz więcej

Oceniono na 5 z 5

Stumbled across this website after booking a room that was none refundable. The team were really quick at replying to my queries and helped me upload my hotel. I managed to sell my hotel and recoup... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was stuck in London due to a tube strike and i found Cheeckinstays online and they helped me find a hotel quickly and couldnt do enough even sent directions on how to get there, rang the hotel so a... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agregator turystyczny

Napisane przez firmę

PlansChange is an instant online marketplace for selling non-refundable hotel rooms you can no longer use when plans change. Sellers can recover some of their otherwise lost money and buyers can get a great deal. A win-win for all.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

22 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

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Oceniono na 5 z 5

Planschange - Positive Review

Planschange made the whole process of selling my hotel booking really straightforward, especially as it was my first time using the platform. The website was easy to navigate, everything was clearly explained, and I was able to list and manage the sale without any confusion.

What stood out most was how simple and stress-free it felt from start to finish. Even as a first-time user, the process was intuitive and didn’t require any back-and-forth or figuring things out.

Overall, a really positive first experience and a very easy service to use. I’d definitely use it again.

13 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Planschange literally gave me the best…

Planschange literally gave me the best birthday trip ever! 🌊✨
Tulum’s beaches were absolutely breathtaking, crystal-clear water, soft white sand, and the most peaceful, beautiful views. And the fact that I experienced all of this for such an unbelievable price made it even better. I’m definitely a returning customer and will always be checking out Planschange for amazing travel experiences at unbeatable prices.

20 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

The deals on this website are…outstanding...

The deals on this website are incredible! I saved £550 by booking a resale deal on Plans Change. The website was easy to use and check-in at the hotel was smooth. I will definitely be using this website again and be recommending it to others.

17 października 2025
Opinia niezależna
Oceniono na 5 z 5

⭐️⭐️⭐️⭐️⭐️ Fantastic Support When a Hotel…

⭐️⭐️⭐️⭐️⭐️ Fantastic Support When a Hotel Refused My Transferred Booking

I recently bought a hotel booking for Hotel Kuu Kyoto through PlansChange, and when I arrived, the hotel refused to accept the transferred reservation—even though I had both the original booking confirmation and the official transfer from PlansChange. It was a really stressful moment after a long day of travelling.

I contacted PlansChange straight away, and a gentleman called James phoned me personally. He was incredibly kind, calm, and helpful, and immediately took ownership of the situation. He contacted the hotel directly and resolved everything quickly so I could check in without any further issues.

Thanks to their support, my stay ended up being pleasant and problem-free. Mistakes can happen with any service, but what truly matters is how a company responds — and PlansChange handled it perfectly.

Would absolutely use them again. 🙌

22 października 2025
Opinia niezależna
Oceniono na 5 z 5

Will definitely use this again!

The website was easy to navigate and the booking process and customer service helpful and straightforward, making the whole experience excellent, as well as providing substantial savings in comparison to the other main sites. Will definitely use this again.

26 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Easy hotel reselling

I discovered this while looking for a hotel to book and was surprised to find a resale platform where you can sell non-refundable hotel bookings — and it actually works!

Since I couldn’t make it to the hotel and was struggling financially after spending £1,000 on new tyres and other car repairs, I decided to give PlansChange a try. I managed to sell my room for half the price. That’s still much better than losing all my money, and it turned out to be really helpful for me.

21 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Don’t trust this company

Don’t trust this company, made a charge to my card without my authorisation for £10.80
I was then subjected to fraud with my card shortly after this transaction and whilst this was the only “new”rather than trusted sharing of card details, I’m very suspicious.

23 czerwca 2025
Opinia niezależna
Logo Planschange

Odpowiedź od Planschange

We’re sorry to hear about your concerns, but we assure you we are not linked to any fraudulent activity. One of the main reasons we charge an initial listing fee is to contribute to the verification of sellers and ensuring their resale listings are genuine. An explanation of our fees is clearly shown on our website and is displayed again when you (the seller) enter your card details. Our systems identified there were inaccuracies in your booking evidence and we contacted you for clarification. You responded, requesting your listing be removed from our website, which we actioned promptly. We wish you the best in resolving your card issues and we will remain committed to ensuring a safe and secure platform for all our customers.

Oceniono na 5 z 5

Life saver!

Exceptional customer service! Last minute family emergency meant I needed to change my plans but had booked a non refundable hotel, the team couldn’t have been more helpful

29 lipca 2025
Opinia niezależna
Logo Planschange

Odpowiedź od Planschange

We’re sorry to hear you had a family emergency, but are glad we could be there to help during a stressful time. We always aim to make reselling a non-refundable booking as smooth as possible. We're here to help you in future, whether your plans change unexpectedly or are simply looking for a great value deal to buy!

Oceniono na 5 z 5

Great customer service

Great customer service. Quite literally my plans changed and the team were so helpful. Managed to get money back on my non-refundable hotel booking. Brilliant idea!

23 lipca 2025
Opinia niezależna
Logo Planschange

Odpowiedź od Planschange

Thank you for your kind words! It's great to hear we helped you get money back on your non-refundable booking... Turning a change of plans into a positive outcome is exactly what we aim to do! We look forward to helping you again whenever your plans change.

Oceniono na 5 z 5

Brilliant Website

I’ve used this website a few times. The transaction process is seamless and the team are on hand to assist if needed. We’ve had some wonderful breaks through Planschange. Always my first “go to”. The offers are genuine and the change of name is done very efficiently. Thanks guys

29 maja 2025
Opinia niezależna
Logo Planschange

Odpowiedź od Planschange

It really nice to hear from a returning customer — thank you! We’re delighted you’ve enjoyed such wonderful breaks through us and that the process has been seamless each time. We’ll keep working hard to bring you more great value deals and continue to save you money!

Oceniono na 5 z 5

Incredibly good prompt and friendly…

Incredibly good prompt and friendly customer service
Easy to use site
Well done

28 maja 2025
Opinia niezależna
Logo Planschange

Odpowiedź od Planschange

Thank you for your kind words! We’re pleased you found our site easy to use and our customer service prompt and friendly — that’s exactly the experience we aim to deliver. We look forward to helping you again soon!

Oceniono na 5 z 5

Great option when you’re stuck!

Stumbled across this website after booking a room that was none refundable. The team were really quick at replying to my queries and helped me upload my hotel. I managed to sell my hotel and recoup some unexpected money which was great.
One thing I will just say is that there is a fee to list; which is applicable even if not sold however this didn’t stop me using the site.
It has also encouraged me to use this site from a buyer perspective. Thanks again Team!

3 marca 2025
Opinia niezależna
Logo Planschange

Odpowiedź od Planschange

We’re so glad we could help you turn a non-refundable booking into unexpected money back! It’s great to hear our team was able to answer your questions quickly. There are a couple of reasons we currently charge a small listing fee. Firstly, it contributes to the cost of verification checks to ensure sellers are real people listing genuine great value deal. It is very important to us that we maintain a trusted platform. Secondly, it contributes to the cost of advertising listings on our global marketplace and other platforms. We look forward to helping you grab some fantastic deals in the future!

Oceniono na 5 z 5

Had a great experience

Had a great experience - had booked a hotel for the wrong weekend & no refund option. Sold it for around 50% of the purchase price which was far better than nothing! Then booked an alternative hotel & saw the night before they were offering the same room for £40 less & with breakfast.

Had free cancellation on the original room until 6pm the night before - so rebooked and then simply pressed the cancel button on the first room - no issues, although I called the hotel to check the booking was all in order.

Sale proceeds arrive promptly within 48 hours after the checkout date - excellent service & will look to book further rooms in the future

11 stycznia 2025
Opinia niezależna
Logo Planschange

Odpowiedź od Planschange

Thank you for sharing your experience in such detail — it’s fantastic to hear how we helped turn a tricky booking situation into a good outcome! Selling your original non-refundable stay, finding a better deal and receiving your resale funds promptly, is exactly the kind of outcome we love to see. We look forward to helping you buy and sell more great bookings in the future!

Oceniono na 5 z 5

Unbelievable deal

Unbelievable deal, we used them and god an incredible discount last minute. I will use and recommend PlansChange to everyone I know.

We followed their advice and contacted the hotel just to make sure - I would recommend doing the same.

29 listopada 2024
Opinia niezależna
Logo Planschange

Odpowiedź od Planschange

We’re happy you found such an unbelievable last-minute deal with us! It’s always great to hear our platform helped customers make big savings. We're particularly proud of the resale deal you managed to buy as you secured a huge 84% discount... you saved just over £2,500!! Thank you sharing your tip about confirming with the hotel - a quick call can make check-in even smoother.

Oceniono na 5 z 5

Great deals!

I listed a non refundable hotel deal and received my asking price. Customer service friendly and helpful. Highly recommend for buying and selling!

13 listopada 2024
Opinia niezależna
Logo Planschange

Odpowiedź od Planschange

Thank you for your fantastic feedback! We’re thrilled to hear you sold your non-refundable hotel stay at your asking price and found our customer service friendly and helpful. You got money back and your buyer got a great deal... That’s exactly the kind of win-win we love to see on Plans Change!

Oceniono na 5 z 5

Great service

Had a hotel room that couldn't use following a change of plans. Sold the room on planschange.com very quickly and received payment for a room I couldn't cancel. Very pleased with the outcome as had anticipated I'd lost my money.
Any queries are quickly answered.

12 września 2023
Opinia niezależna
Logo Planschange

Odpowiedź od Planschange

Thank you for your kind words! Your review sums up exactly what we aim to do. Turning a non-refundable booking into money back! It’s great to hear you seamlessly sold your unwanted hotel booking and our customer care team were quick to help with any queries. We look forward to helping you again in future if your plans change!

Oceniono na 5 z 5

I would definitely recommend and would…

I would definitely recommend and would use this site again. I sold my hotel really easy. Also received great customer service from a lady called Sharon, when I needed help verifying my profile account online.

22 sierpnia 2022
Opinia niezależna
Logo Planschange

Odpowiedź od Planschange

We’re thrilled to hear you found the selling process quick and easy and that our customer service was great. We’ll be sure to pass along your kind words to Sharon — she’ll be delighted! We look forward to helping you get money back on your non-refundable booking again in the future or finding a great deal to buy for your next trip.

Oceniono na 5 z 5

I was stuck in London due to a tube…

I was stuck in London due to a tube strike and i found Cheeckinstays online and they helped me find a hotel quickly and couldnt do enough even sent directions on how to get there, rang the hotel so a nice welcome awaited and in future will use this company again. Service fantastic.

15 marca 2022
Opinia niezależna
Logo Planschange

Odpowiedź od Planschange

We’re pleased we could help during such a stressful situation! Travel hiccups like tube strikes always seem to come out of the blue and cause plans to change (hence why we have re-branded to Plans Change!). It’s great to hear our team provided a fantastic service and made things easier for you. We’re here whenever you need us again... Hopefully for a more relaxed trip next time!

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