Absolute joke. 2 new doors fitted, difficulty closing and locking. Both were bowed and eventually replaced with planets "upgraded" doors. Within weeks the front door was giving us problems... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Friendly installers who never stopped working for 2 days. Did an excellent job although there was a hiccup with the size of some of the frame (not particularly anyone’s fault). New frame part manufact... Zobacz więcej
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Having contacted Planet south Lakes after seeing an advert on Facebook I have been very impressed with their service. The sales team weren't "pushy" at all, giving sound and sensible advice. The guy... Zobacz więcej
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From start to finish the communication was excellent, nothing was too much trouble, and even the surveyor took his time, listened and then confirmed to us the changes that we asked for. When the windo... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Planet is Cumbria's leading home improvement company. At Planet, we understand that choosing to undertake work on your property is a decision that doesn’t come lightly. With decades of experience under our belt and a brilliant reputation serving the people of Cumbria, we know a thing or two about improving people’s homes. We’re a family-run business that offers a bespoke design service, backed by market-leading products and exceptional craftsmanship and care – and we’d love to help you achieve your dream home.
Dane kontaktowe
Dockray Hall Road 31, LA9 4RU, Kendal, Zjednoczone Królestwo
- 0800 612 2255
- www.planetsouthlakes.com
4,4
Doskonała
114 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I recently had a front door fitted by…
I recently had a front door fitted by planet.
Really happy - excellent customer service.
8 sierpnia 2023
Opinia niezależna
Odpowiedź od Planet Home Improvements
Hi Shelley,
Thanks for your review! We really appreciate you taking the time to share your experience and for choosing Planet South Lakes.
We're thrilled to hear that you're very pleased with your new front door - it makes the world of difference!
If there's anything else we can help with in the future, please get in touch.
Regards,
Planet
Fantastic
Brilliant service from initial contact to the completion of our conservatory. Would not hesitate to recommend this company. Were absolutely thrilled with the end product.
1 sierpnia 2023
Opinia niezależna
Odpowiedź od Planet Home Improvements
Hi Mrs Tipping,
Thanks for your review! We really appreciate you taking the time to share your experience of working with us to improve your home.
We're thrilled to hear that you're very pleased with your new conservatory - we enjoyed designing and building it for you!
If there's anything else we can help with in the future, please get in touch.
Regards,
Planet
We recently had Planet create a large…
We recently had Planet create a large hole in our new kitchen area and glaze it with a new patio. Our house overlooks Derwent Water and it’s opened up beautiful views and let in loads of light. All the staff and trades we first class and we’d definitely recommend Planet!
3 lipca 2023
Opinia niezależna
Odpowiedź od Planet Home Improvements
Hi Gregory,
Thanks for your review and for choosing Planet to help improve your home. We're thrilled to hear that you're very pleased with your new glazing - you can't beat a good view!
If there's anything else we can help with in the future, please get in touch.
Regards,
Planet
Couldn’t be happier
Andy has just been round to do a final sign off with us on our fantastic solid roof conservatory. I told him that we couldn’t be happier with everything from start to finish! We will definitely recommend planet to all our family and friends!
9 sierpnia 2023
Opinia niezależna
Odpowiedź od Planet Home Improvements
Hi Tricia,
Thanks for your review! We really appreciate you taking the time to share your experience of working with us to improve your home.
We're thrilled to hear that you're very pleased with your new conservatory roof replacement.
If there's anything else we can help with in the future, please get in touch.
Regards,
Planet
We called to the showroom for advice on…
We called to the showroom for advice on a problem we had with a door on our holiday home.
Unfortunately they do not repair Timber doors, but the lady in the showroom Rachel I think couldn't have been more helpful, lots of advice, but didn't try to sell us anything, so when we need new windows or doors, we know we'll return for sure..... lovely showroom too.
5 sierpnia 2023
Opinia niezależna
Odpowiedź od Planet Home Improvements
Hi Alan,
Thanks for your review. We take great pride in delivering outstanding service and helping people out, so it's fantastic to know that although we couldn't assist you in this instance, we did our best to and provide alternatives.
We'd love to welcome you back to the showroom and, should you need any work doing, have the opportunity to discuss it.
Thanks again,
Planet
Great experience, Great Team
Spent a few hours at the showroom in Kendal, what a great experience.
Warm welcome from Rachel, and both Andy and Rob were extremely helpful and knowledgeable, genuinely felt the team there couldnt do enough to help.
I wouldnt hesitate to use them.
10 maja 2023
Opinia niezależna
Odpowiedź od Planet Home Improvements
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again soon.
Paid over £10,000 for door and windows
Paid over £10,000 for door and windows, the door faded in sunlight and they are disputing their guarantee, seems a small claims court writ is required?
12 kwietnia 2021
Opinia niezależna
Bad attitude, bad service. Requested a quotation a man turned up…
Requested a quotation a man turned up stood outside in line with covid rules. Asked what I wanted, I said did he have a brochure- apparently no he didn't have a brochure, I tried to find their brochure on my phone. He said no you won't find it in there go & Google this ! He gave me a name of another company! Verbally said a price without seeing the type of door I wanted & said he would send me a quote. Guess what nothing at all - no surprise. I waited over 2 weeks for this appalling service. Unprofessional & total uninterest. Your loss Planet found a company Plas-Tec that know how to operate
13 stycznia 2021
Opinia niezależna
Doświadczenie Trustpilot
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