planb IT Services Recenzje 

39
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I was very lucky to find Dave a few years ago, and ever since he’s been my go-to expert whenever I have any tech problems. He’s always quick as a flash to respond, whether by message or telephone, and... Zobacz więcej

Oceniono na 5 z 5

Dave has been a godsend in helping me to understand and utilise a new email system, choose how to manage my sensitive online documents, and in building a website for my business. He has been very help... Zobacz więcej

Oceniono na 5 z 5

Would recommend planb IT to anyone. Dave really takes the time to get to know our individual business needs and has been incredibly helpful with updating our IT systems and bringing us into the 21st c... Zobacz więcej

Oceniono na 5 z 5

It makes a huge difference to small organisations like ours when we can rely on a helping hand to identify and solve problems as well as deliver a job well done from the get go to the finish ... thats... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja konsultingu biznesowego i IT
  2. Usługi informatyczne

O planb IT Services

Napisane przez firmę

planb was founded by Dave Kitson in 2006 originally called aktconsultancy services, Dave a long time resident of Lancaster and well known, and respected, in the local area for IT services felt there was a need for cost effective IT to small businesses in Lancaster.

planb is built on a simple business ethic of cost effective solutions, transparency, trust and value. We appreciate our customers and always try to go the extra mile to look after them. For this reason we have a select exclusive customer base we steadily maintain, some of which we have for years.

Our core services concentrate on backup and disaster recovery solutions, IT support and advice, our systems are tried and tested. There are others like planb but they will never be planb.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

39 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(39)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Highly recommend Planb IT

Highly recommend Planb IT. Friendly, polite and very efficient. Dave has supplied IT technical support and computer installations both through self employment and via previous employment for over a decade to the company I worked for.

8 kwietnia 2022
Opinia niezależna
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Odpowiedź od planb IT Services

Thank you for the great review

Oceniono na 5 z 5

Excellent service

We are a local company and have known Dave for many years. With his quick response, friendly and reliable service to resolve any IT issues we've had over the years, we definitely recommend planb.
Thanks Dave :)

7 kwietnia 2022
Opinia niezależna
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Odpowiedź od planb IT Services

Thanks for the great review and for your business

Oceniono na 5 z 5

Great Company

Very knowledgeable, friendly and has a great response time. Dave explains things in terms we understand to help us in the future. All round great service.

6 kwietnia 2022
Opinia niezależna
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Odpowiedź od planb IT Services

Thanks Louise =)

Oceniono na 5 z 5

planb - A highly professional team.

planb have not just been there for repair work, but always quick to respond with advice and guidance - Dave is very professional in his approach to the work ethic. He knows how to interract in that immediate and helpful manner with the customer. Strongly recommended.

6 kwietnia 2022
Opinia niezależna
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Odpowiedź od planb IT Services

Thanks Larry glad i can help

Oceniono na 5 z 5

It makes a huge difference to small…

It makes a huge difference to small organisations like ours when we can rely on a helping hand to identify and solve problems as well as deliver a job well done from the get go to the finish ... thats how it is with Planb-it. Speed, efficiency and attention to detail ...always, thanks Dave at Planb-it .

5 kwietnia 2022
Opinia niezależna
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Odpowiedź od planb IT Services

Its the least i can do Neurodropin does amazing work for the community! keep up the great work

Oceniono na 5 z 5

Dave was amazing

Dave was amazing, personal tailored service, cannot recommend highly enough, fast and efficient, highly recommended, will call upon him again if required, many thanks for your excellent service

5 kwietnia 2022
Opinia niezależna
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Odpowiedź od planb IT Services

Thanks Chris glad to help

Oceniono na 5 z 5

Virus / Hacking issue fixed.

I was hacked and a large sum of money was taken out of my account and my Laptop corrupted.
I turned to planb IT Services who explained the issue, showed how it happened so I knew what was going on and best of all fixed the issue and cleared all nasty links etc.. on laptop.
The service was fast, efficient and friendly. The information wasn't given over all "tech-like" and I was able to understand what had happened and how to avoid. With the information given I was able to converse with the bank and got the money back.
Very pleased with service and would recommend to anyone, anytime.
Many Thanks planb

5 kwietnia 2022
Opinia niezależna
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Odpowiedź od planb IT Services

I'm glad I could help sadly there's a lot of nasty people out there that will take advantage. Be vigilant

Oceniono na 5 z 5

Friendly and prompt service.

Friendly and prompt service.
Would recommend to anyone.

5 kwietnia 2022
Opinia niezależna
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Odpowiedź od planb IT Services

Thanks for your great review of our services and we look forward to helping you further

Oceniono na 5 z 5

Highly recommended

Sourced new laptop in record time, excellent service. Highly recommended.

5 kwietnia 2022
Opinia niezależna
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Odpowiedź od planb IT Services

Thanks Mark hope the laptops doing well 👍

Oceniono na 5 z 5

Fantastic local business!

Fantastic local business, they really care about individual clients and are a reliable service when tech disaster strikes!

5 kwietnia 2022
Opinia niezależna
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Odpowiedź od planb IT Services

Thanks Nicole for the ace review

Oceniono na 5 z 5

Highly recommend

Bought a laptop off Dave. Good value and great service with superb aftersales back up.
Would highly recommend.

5 kwietnia 2022
Opinia niezależna
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Odpowiedź od planb IT Services

Hi Robert hope you're all well 😀

Oceniono na 5 z 5

Always really happy to help and advise…

Always really happy to help and advise . Had various work done by Dave and he is really knowledgeable helpful and inexpensive. Definitely recommend!

5 kwietnia 2022
Opinia niezależna
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Odpowiedź od planb IT Services

Hi Kelly thanks for the great review hope you're all keeping safe and well

Oceniono na 5 z 5

Would highly recommend

I have used PlanB for several jobs over the past few years including building a bespoke PC and updating a laptop that I didn’t think was salvageable. Dave provides a quick and efficient service for a very competitive price. He is friendly and patient, even when explaining things in easy terms for those of us who are not so technically minded!!

5 kwietnia 2022
Opinia niezależna
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Odpowiedź od planb IT Services

Hi Rachel thanks for the great review hope Liams 3D printing is going well

Oceniono na 5 z 5

Excellent Customer service- Plan B

Plan B/ Dave have done many jobs for us, from security cameras, PC problems, to mobile phones and kids devices! Quick service, great prices and excellent customer care. Highly recommended you try Dave first if you have a tech problem.

5 kwietnia 2022
Opinia niezależna
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Odpowiedź od planb IT Services

Thanks for the great review Sandra hope all the Apple devices are still working strong

Oceniono na 5 z 5

PlanB more like Plan A

This is the second time I have used PlanB to set up a new pc build. Dave was happy to provide advice and also took the build to test and boot up/add drivers. He even offered after service advice and aid when a boot issue occurred. Great service and brilliant contact. Would recommend to anyone who needs help or advice with their I.T issues.

5 kwietnia 2022
Opinia niezależna
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Odpowiedź od planb IT Services

Thanks for the great review Gareth and glad I could help with Oscars computer

Oceniono na 5 z 5

I have used IT services in the past and…

I have used IT services in the past and found sometimes people can make things overly complicated and inaccessible. So I was delighted to experience a more friendly and 'human' service here.
I first used PlanB at the start of lockdown - my computer needed some serious updating to cope with the sudden influx of zoom calls and online work - and Dave upgraded my computer, collecting it from my home and dropping it off again to make life easier. He also gave me loads of really useful advice about other tech related things I needed to sort out and helped me to find suitable items without trying to sell me things I didn't need.

I found Dave to be very friendly, helpful and trustworthy and I wouldn't hesitate to recommend him to others - I certainly won't go anywhere else for my IT needs now. :)

5 kwietnia 2022
Opinia niezależna
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Odpowiedź od planb IT Services

Hope the co.outers still going strong I look forward yo upgrading your machine to Windows 11 soon 😊

Oceniono na 5 z 5

A ⭐️ service

A ⭐️ service. Built me a gaming PC to great spec. Would highly recommend.

5 kwietnia 2022
Opinia niezależna
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Odpowiedź od planb IT Services

Thanks for the review Dale hope you and the family are keeping well

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