Pioneer Law Firm Recenzje 

154
•
Wynik TrustScore: 1 na 5

1,1

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Disappointed in services. I called earlier in the month of May to skip that months payment due to lack of funds to pay both my rent and payment. On the 22nd noticed that the funds earmarked for rent h... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

34 months in the program only to be told it would take an additional 11 months. That is after paying an extra $206 a month for 12 months. We were told at that time the program would be shortened... Zobacz więcej

Oceniono na 1 z 5

Find a better way to solve your debt problems. I've been with them for about 3 years. My credit score went down more than 100 points and it is not recovering at all. It seems like I owe more money bec... Zobacz więcej

Oceniono na 1 z 5

Im learning that Pioneer Law Firm did not pay off the credit in full as they stated, i have email confirmation as well. Do not trust PLF, i am going to have to go through BBB again inregards to the l... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi prawne

Informacje przekazane przez różne źródła zewnętrzne

We offer Legal Services for Bankruptcy, Business Litigation, FDCPA, and Real Estate Law.


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

154 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(154)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Good service and very good communication

Meeting all my expectations, good communications, easy to deal with, always ready and prepared to discuss my case.

5 listopada 2015
Opinia niezależna
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Odpowiedź od Pioneer Law Firm

We always strive to communicative effectively and timely and when we get feedback from people like you how much that is appreciated, its really great to hear!

Oceniono na 4 z 5

Professional

Pioneer team courteous, responds to inquiries quickly and professionally. Only thing I wish was that time to resolve disputes with creditors was sooner.

5 listopada 2015
Opinia niezależna
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Odpowiedź od Pioneer Law Firm

We are happy to hear you are so satisfied with our team members. We too wish the process could be sped up but unfortunately the process of saving up the funds to settle with your creditors takes time. If you ever have additional funds to add to the program, you can do so at no additional cost and that most definitely would speed up your time to completion. Just call us at anytime (800) 769-6990 to set that up. Thanks again for the feedback.

Oceniono na 4 z 5

Very good

I find Pioneer law firm to be very easy to reach and they are doing a great job of communicating with me every step of the way.

5 listopada 2015
Opinia niezależna
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Odpowiedź od Pioneer Law Firm

Thanks for these kind words. We are very pleased to hear that you are having a good experience and we look forward to continuing to provide great service as you continue through your program.

Oceniono na 5 z 5

I am very satisfied with Pioneer's performance negotiating my debt settlement.

Pioneer Law Firm negotiated a much better debt settlement than I would have been able to do myself. On average, they concluded resolution of my debt for about 30 % to 35 % of the initial balance.

As a potential client, you must be willing to follow their plan. This action will initially cause your credit rating to fall. Depending on the amount of debt, the resolution process may take many months; my situation was finalized in about eighteen months. In order to complete the process, I will have as many as eighteen more months of payments, but these payments are much lees than what I was paying per month.

Now my credit rating is rising again. With better management on my part, I am able to meet my obligations thanks to the efforts of Pioneer Law Firm.

5 listopada 2015
Opinia niezależna
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Odpowiedź od Pioneer Law Firm

Mr. Mayo, thanks so much for this great feedback. When we have clients who buckle down and do their part it makes it that much easier for us to do our part. We are so pleased that we could get such great settlements for you and put you on the path to financial freedom.

Oceniono na 5 z 5

They are taking care of me!

Top notch employees!

5 listopada 2015
Opinia niezależna
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Odpowiedź od Pioneer Law Firm

Mr. Thomas, great to hear! Thanks for the feedback. We too think we have a great team and we'll be sure to pass on your kind words.

Oceniono na 5 z 5

Very professional and efficient.

One of the most pleasing ways to be able to communicate with nonlistening credit card companies, who just years earlier we had bailed out.

5 listopada 2015
Opinia niezależna
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Odpowiedź od Pioneer Law Firm

Mr. Kelly, we are very happy that we can help you out of a difficult situation. Thanks for these kind words and we look forward to continuing to assist you as you complete your program.

Oceniono na 5 z 5

Great company to work with to solve financial problems.

We have had a great experience with Pioneer. It is work, but the pay off in the end will be well worth it. We are almosr debt free. I would highly recommend this company to anyone.

5 listopada 2015
Opinia niezależna
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Odpowiedź od Pioneer Law Firm

Thanks! Personal recommendations are the highest compliment and much appreciated. It is really gratifying to us when we know we are helping people like you get out of a very difficult financial situation. Kudos to you for doing your part which really helps us do our work.

Oceniono na 4 z 5

my revieew

Overall I am very happy with the courtesy of the staff and the guidance they provide. I feel like deadbeat but I came to the debt consolidation after divirce, move, single parent expenses etc. I feel that it is working and will work it's way through. My only qualm is the monthly update, like II might skip out or somerhing. Overall I am very pleased.

5 listopada 2015
Opinia niezależna
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Odpowiedź od Pioneer Law Firm

Mr. Kirk, thanks for your kind words about our staff. We are happy to be helping you out of this difficult period of your life. Many of our clients find the monthly calls helpful but if you feel that they are too intrusive, you may opt out of them at any time by calling 800-769-6990.

Oceniono na 5 z 5

Pioneer Law Firm has been great to me!!!!

Pioneer law firm keeps me updated, takes care of business, and I don't feel taken advantage. What they told me was going to happen, is exactly what is happening, and they are on my side!

5 listopada 2015
Opinia niezależna
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Odpowiedź od Pioneer Law Firm

Mr. Margullis, thanks for the great feedback! We feel very strongly about delivering on what we say we will do and helping our clients get back on the road to financial freedom. So happy we can help you.

Oceniono na 4 z 5

Pioneer law Firm

Pioneer law Firm has helped me tremendously and everyone I have spoke to has been helpful and informative! And a pleasure to deal with!

5 listopada 2015
Opinia niezależna
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Odpowiedź od Pioneer Law Firm

Mr. Boudreau, we are very happy you are satisfied and thank you very much for your kind words.

Oceniono na 2 z 5

Not impressed.

Should have reviewed all options instead of quickly jumping into everything with this company.

4 listopada 2015
Opinia niezależna
Oceniono na 3 z 5

Monthly review

Do you really have to verify my info every month? If I change anything I can inform you. Also instead of a phone review of my account standing you should send a hard copy so I can review it at anytime. I would also like to be reassured that my account is within the ending time frame as promised. I don't want to hear at a later time that the negotiated amounts will cause me to have to continue paying for a year or two more than I agreed to!

4 listopada 2015
Opinia niezależna
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Odpowiedź od Pioneer Law Firm

Mr. Rigato, many of our clients find the monthly reviews helpful but if you find them intrusive, you may opt out of them at anytime by calling 800-769-6990. Right now we don't have a system whereby we can send a hard copy summary of everyone's account monthly but you are free to check your GCS trust account 24/7. If you need help logging into that account you can call us and we can help you access that.

Oceniono na 1 z 5

bad service

I posted a bad review over a year ago and finally got a call from Pioneer Law Firm. Nothing since then. They are still taking my money and not giving me any information about what they are doing with it.

16 września 2015
Opinia niezależna
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Odpowiedź od Pioneer Law Firm

Mr. Sollars, we greatly apologize for this miscommunication and as you now know, we escalated your case to our highest account specialist. I understand you spoke to this specialist last month and are fully updated. You should feel free to call this specialist anytime you wish for an update.

Oceniono na 5 z 5

Excellent

I would recommend this company to anyone

2 sierpnia 2015
Opinia niezależna
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Odpowiedź od Pioneer Law Firm

Thanks! Referrals are our highest compliment!

Oceniono na 3 z 5

The agent was great when started but extremely hard to reach after.

my 3 accounts have been handled acceptably. I want to add a fourth account and after numerous messages I finally got thru and was told to fax the paperwork and then leave a message to say when this was done. I have not heard back yet after leaving doing this twice and also faxing to the general number as told in a review. I:m still waiting to find out what it would cost to add the fourth acct on. Also not happy with the fact that I had to add to my monthly charge to solve the third card.

25 lipca 2015
Opinia niezależna
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Odpowiedź od Pioneer Law Firm

We will have someone reach out to you right away about the fourth account you'd like to add. We are pleased to hear the three accounts have been handled to your satisfaction and look forward to helping you resolve the fourth.

Oceniono na 3 z 5

Doesn't return emails

I have sent numerous emails to which I get an automated reply that someone will answer. I just sent one last week (July 21) and no one ever responded. I got the automated response with
(Thread:45858) in subject line. The only time I hear from Pioneer is if they need to contact me. This whole thing is very trying and the last thing I need is to know my emails will not be answered. I sent to 3 separate email addresses that I have for Pioneer. I have asked 3 times about my Discover account and have not received any answers. So far I am not real impressed ....

25 lipca 2015
Opinia niezależna
Logo Pioneer Law Firm

Odpowiedź od Pioneer Law Firm

Thank you for taking the time to alert us to the email issue you're experiencing. We will contact you right away to provide you an update on your Discover account.

Oceniono na 5 z 5

Review

I am beyond impressed with the care I've received from Pioneer since I made my first contact in Nov. 2014. I have recommended Pioneer to 2 others.

24 lipca 2015
Opinia niezależna
Logo Pioneer Law Firm

Odpowiedź od Pioneer Law Firm

Lydia, that is the highest compliment we can receive. Referrals! Thank you so much for your review.

Oceniono na 4 z 5

Stress Relievers

When I contacted Pioneer about my debt problem, I was so stressed out. After talking to Jeff, my stress level went way down. He put my mind at ease as he explained that many people are facing the same situation that my wife and I are. They have been there for me so far in this process, but I do wish they would be quicker to acknowledge when I have faxed them an important document. Another concern is the amount I have drafted out of my bank account has gone up twice. I just wish the amount we first discussed would have been sufficient for the entire 48 month program. I am stretching it now to have the funds available each month and can not afford for it to go up anymore. That should have been settled at the beginning. But, yes they care and they do help.

23 lipca 2015
Opinia niezależna
Logo Pioneer Law Firm

Odpowiedź od Pioneer Law Firm

Your feedback is extremely helpful for our team. Sometimes in order to take advantage of a great offer; we may ask if you could add more to secure a good settlement. We are always striving to provide the very best experience for our clients because we do care. We look forward to providing you this level of service throughout the program.

Oceniono na 3 z 5

My Pioneer Experience

Pioneer promised to settle my credit card debt at a reasonable fraction of the existing debt within 36 months. So far they are on schedule and in fact overachieving. Their internal systems do need some work; the triage telephone system sometimes goes into a loop, documents need to be sent several times before they are properly processed and I even received information about another client once in error.

All of the people I have interacted with at Pioneer are always professional and courteous, but many times they are not knowledgeable about my situation and therefore spend time reviewing my file while in a telephone conversation. It also seems that the clients files are not always up to date and do not reflect recent activity.

In summary my experiences are positive and if the current path continues the results will be outstanding so dealing with some systems issues will not seem to be material if the end goal is over achieved.

22 lipca 2015
Opinia niezależna
Logo Pioneer Law Firm

Odpowiedź od Pioneer Law Firm

David, we appreciate your feedback. We are always striving to improve our process and for our clients to have an outstanding experience. We are pleased to hear that your overall experience with Pioneer has been very good one and look forward to exceeding your expectations!

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