Had a bad experience here as one of the practitioners gave a deep tissue massage to what turned out to be a stress fracture. Subsequent emails and the company has been rude, unapologetic and dismissiv... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Had a bad experience here as one of the practitioners gave a deep tissue massage to what turned out to be a stress fracture. Subsequent emails and the company has been rude, unapologetic and dismissiv... Zobacz więcej
Reakcja na opinię
The physiotherapists themselves were good — professional and knew what they were doing. The problem is the front office. Getting through by phone is difficult, and when you do, follow-through is poor:... Zobacz więcej
We learned we needed a COVID test before returning to USA the next day and were able to schedule the four of us and get results at the Bury St Edmons site within a few hours of calling for the appoint... Zobacz więcej
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Dear sir, madam, we had an appointment for a PCR covid test for our 5 year old son Luuk, at 34 Exchange street. Cesar was called over from another location. We are well travelled with our family, and... Zobacz więcej
Physiotherapy, RT-PCR Test, Rapid Antigen Test, Fit to Fly Test Certificates.
Unit 4, Park Farm Business Centre, IP286TS, Bury St Edmunds, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Simple to access , quick and friendly service

Odpowiedź od Physiowork
Very helpful and efficient! Easy from booking to having test done to getting results

Odpowiedź od Physiowork
The test it self was quick and easy to do.
But they did completely mess up my results. No email all day after saying it would be a few hours. Phoned up to get it sent and they sent someone else's information. Passport number, name and address. So pretty poor for information security.
Considering the trip, costing me hundreds of pounds, was riding on the results I wasn't too impressed.
However the lady I spoke to on the phone got the issue sorted out aspa and I got my results. So 10/10 for her help and support.
My test was performed by Ceasars, a very knowledgeable, highly skilled and highly emotionally intelligent professional with an extremely pleasant character. He explained to me in detail every step of the process and what would follow. I received the results orally within few minutes and then I received the results of my test on my email in less than a couple of hours.
From the initial enquiry with Physiowork via telephone to conpketing out LFT and receiving the result, the service and staff were brilliant and professional, and fully empathetic to our needs. We heeded a swift result and were not disappointed.
I have nothing but praise for the staff and speed of their service. First class. Would recommend Physiowork to anyone needing a truly professional service.
Had to find a last minute early morning lateral flow test on a Saturday to enable me to fly early the next morning. Physiowork were the only company I could find in Norfolk or Suffolk who offered the required time at such short notice. Really appreciate their help in arranging the test and coming in at such short notice to complete it - 5 star service throughout. Thanks!

Odpowiedź od Physiowork
Great experience. Easy to book, easy to find and fast results. Hopefully won’t need to test on next trip but would definitely come back if need another test to fly.
We had to wait a while past our appointment times and the testing was a little odd as the practitioner had very limited english. On arrival at our holiday destination our test was rejected as it had not been done by a clinical professional. A complete waste of money. I emailed the comany for comment and did not get a response.

Odpowiedź od Physiowork
Excellent service by a super efficient polite young man.

Odpowiedź od Physiowork
We learned we needed a COVID test before returning to USA the next day and were able to schedule the four of us and get results at the Bury St Edmons site within a few hours of calling for the appointment. The staff was very helpful, pleasant and courteous. If needed, we would certainly go there again. Our friend we were visiting was also able to find about other services they were needing for their sons. Highly recommend.

Odpowiedź od Physiowork
Certifly app did not accept my order number and I couldn't get my test result I had to download another app and ran out of time

Odpowiedź od Physiowork
Hi, we attended in Kings Lynn on 20th for Rapid Antigen tests which were fine. Received paperwork and printed off.
However, when we produced the paperwork on entering Barbados they declined us entry stating the paperwork was insufficient/ incorrect but they would not clarify why or how.
We had to re-take a further Rapid Antigen test within the Customs Area of the airport and once Negative Tests confirmed we were allowed to enter.
We feel that it was a random spot check rather than the paperwork provided as there were other travellers complaining of the same.

Odpowiedź od Physiowork
Very friendly and explained process thoroughly.
Awful service - certificate expired after 48 hours which left us at airport unable to download expired certificate to show crew.
Nearly cost us a £5k Cuban holiday
Why on earth would a certificate cowrie after 48 hours when it needs to be shown a day later

Odpowiedź od Physiowork
Arrived for my pre departure rapid antigen test on Thursday 7th April 2022 and was greeted by a very friendly and helpful lady called Natalie (apologies if I'm wrong on the name, but you know who you are!) My partner couldn't attend as he had just had a positive lateral flow test at home. I was somewhat upset under the circumstances but she was so understanding. Thank you.
My test was quick and easy and my negative certification came through within a couple of hours.
I decided not to make the trip after all.
Would definitely recommend PhysioWorks.
The staff at Physiowork were very professional, kind, thorough, and quick. I am thankful for their great customer service.
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