Petsperfect.co.uk Recenzje 

377
Wynik TrustScore: 5 na 5

5,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Your member of staff went above and beyond to try and find more stock of Lovable Lavender Dog Shampoo. She is a credit to your company....Great, love my products

Oceniono na 5 z 5

We have just bought two of these lovely jackets and Jamie looks very sweet in his "Purple and Red One" a bit better than his last one which was a lovely shade of "Pink". He does not really care what... Zobacz więcej

Oceniono na 5 z 5

I ordered two Chuckit ball throwers from Pets Perfect. Chuckits are more expensive than bog-standard ones but much better built and throw the ball further. Pets Perfect delivered them quickly and in g... Zobacz więcej

Oceniono na 5 z 5

Outstanding service. I emailed Petsperfect with a query about delivery and was astonished that I received an extremely prompt and efficient reply. Never had such a quick reply from a company, apart... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

5,0

Doskonała

Wynik TrustScore: 5 na 5

377 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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5,0

Wszystkie recenzje

(377)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
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Oceniono na 5 z 5

excellent service and deliver, superb quality product

we bought a dog agility tube for our two English Setters to play in as they both like hiding and chasing each other in confined spaces - there are much cheaper ones available but we could see they probably wouldn't last 5 minutes - the one we've received (very quickly, considering it was made to order) is super tough and exactly as described, and they love it - it felt like we were taking a bit of a chance as we'd never bought anything like this before but we're delighted and wouldn't hesitate to recommend the compay

24 czerwca 2016
Opinia niezależna
Oceniono na 4 z 5

Good product selection, very slow dispatch time

Unusual products, well selected - dog very happy with her goodies; however it took about 4 days to dispatch which felt like a long time when paying a not unsubstantial amount for delivery. RM Tracked 24 was at least used to expedite the delivery process after dispatch, however it was a fairly large package which would have been better suited to a courier.

15 czerwca 2016
Opinia niezależna
Oceniono na 5 z 5

Very good service

this is the first time I have used this company and I found the service and communication excalent
I will deffiantly be using for the majority of my pet needs

6 czerwca 2016
Opinia niezależna
Oceniono na 3 z 5

shipping info wrong

Nice people but confused us with wrong info on international shipping

1 czerwca 2016
Opinia niezależna
Logo Petsperfect.co.uk

Odpowiedź od Petsperfect.co.uk

Thank you for taking the time to leave a review. We would be very grateful if you could email us at info@petsperfect.co.uk and let us know who you spoke to. This means we can make sure they have had all the correct training for the future.
Kindest Regards The PetsPerfect Team

Oceniono na 1 z 5

Really Bad Experience

I ordered a single item to help alleviate allergy symptoms for my dog. Meant to be 3-5 days delivery. I still haven't received the item 10+ days later. I rang up to find out what had happened to my order, and a few minutes later was simply told - we've had a problem with supplier of your purchased product and so we haven't sent it to you! When I asked when I could expect to receive it, I was told well it won't be until after the Bank Holiday weekend (15 days late)! I was asked if that was okay, and when I said 'well not really, as I have had to go and by the product directly so as to deal with my dogs allergic symptoms, the person said 'Oh, okay, well anyway it should be delivered next week!!! Absolutely, NO CONCEPT of SERVICE or taking responsibility for service failure. Won't be purchasing through PetsPerfect again.

28 maja 2016
Opinia niezależna
Logo Petsperfect.co.uk

Odpowiedź od Petsperfect.co.uk

Thank you for taking the time to review us. I am sorry to hear you have not had a good experience. It is always our aim to provide the best service possible.
We would very much like to look into this further for you. Please email us on info@petsperfect.co.uk with further details we will look into this straight away.

Oceniono na 5 z 5

very good service

User-friendly website, good range of products at reasonable prices and fast delivery, even abroad, with email updates advising me of the progress of my order. Next time I need a pet product I will definitely be going to Petsperfect first!

19 maja 2016
Opinia niezależna
Oceniono na 4 z 5

Dogs

This is my first order from petsperfect.didnt get the first order so they had to resend it which I received the following day but had to contact them again as one item was the wrong size but they didn't take long to sort things out and they were very nice on the phone and yes I would shop with them again.

15 maja 2016
Opinia niezależna
Oceniono na 5 z 5

Highly recommended

I recently purchased a new training lead and I can honestly say I am totally impressed with not only the quality and price but also the ease of ordering and prompt delivery.I will definitely be making more purchases soon

15 maja 2016
Opinia niezależna
Oceniono na 5 z 5

Fast delivery

In 8 days from ordering my package was arrived. Thank you for thr fast delivery to the Netherlands. Next time when i see something i like, i will order again.

12 maja 2016
Opinia niezależna
Oceniono na 5 z 5

Great service yet again

I telephoned the company with a query, member of staff was so helpful. Placed my order online which was easy to do and order was promptly dispatched and delivered.

7 maja 2016
Opinia niezależna
Oceniono na 5 z 5

excellent customer service

had to cancel the order due to a back problem and had to get hold of the product very fast. Petsperfect did not quibble and refunded me. Was very grateful for that. I definitely will use them in future.

5 maja 2016
Opinia niezależna
Oceniono na 5 z 5

Good

Fast and reliable service. My dog is loving the root wood and the stag antler.i will recommed this site to my friends.

3 maja 2016
Opinia niezależna

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